Top 31 Senior it manager Jobs in North Andover Ma

Senior IT Manager
The Paper Store —Acton, MA
- $125,000 - $140,000 a year
- On call
- 7 years
- Azure
- Computer Science
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Senior Manager, Business Development, IT MSP
Goodwin Recruiting —Cambridge, MA
- $120,000 - $140,000 a year
- Full-time
- Mid-level
- Business development experience
- 4 years
- Paid time off
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Senior Manager, IT
Enstall —North Andover, MA
- $125,000 - $150,000 a year
- Full-time
- Hybrid work
- 5 years
- Residential
- Senior level
- Paid parental leave
- Paid holidays
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Senior Manager, End User Service IT
Wave Life Sciences —Lexington, MA
- $139,000 - $187,000 a year
- Full-time
- Office
- Windows
- Bachelor's degree
- Employee stock purchase plan
- Disability insurance
Senior Manager
LEGO —Boston, MA
- Online Application
- Hybrid work
- Background check
- Computer Science
- Pass drug screening
- Disability insurance
- Family leave
Senior Manager, IT
Forward Financing —Boston, MA
- $145,000 - $175,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Windows
- Commuter assistance
- Paid parental leave
Senior Manager, IT Operations
C4 Therapeutics Inc —Watertown, MA
- $171,782 - $190,340 a year
- Full-time
- Customer service
- Team management
- SharePoint
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Senior IT Manager (Boston)
Lendbuzz —Boston, MA
- $150,000 - $190,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Computer science
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MANAGERS & SENIOR INFORMATION TECHNOLOGY CONSULTANTS
Bullpen Financial —North Andover, MA
- CPA
- Finance
- Analysis skills
Senior Category Manager, IT
Analog Devices —Wilmington, MA
- $95,600 - $131,450 a year
- Full-time
- Inventory management
- Bachelor of Science
- Office
- Paid holidays
- Health insurance
Senior Manager, IT Infrastructure & Cybersecurity
COMSOL Inc. —Burlington, MA
- $150,000 - $170,000 a year
- Azure
- DevOps
- 11+ years
- Health insurance
- 401(k) matching
10d
Senior Director of Information Technology
The Brattle Group, Inc. —Boston, MA
- $250,000 - $275,000 a year
- Computer science
- Azure
- Computer Science
Senior Manager, IT Engineering
Meltwater Group —Boston, MA
- $160,000 - $175,000 a year
- 7 years
- Customer service
- HIPAA
- Commuter assistance
- Health insurance
Senior Director for IT Strategy and Project Management
Harvard University —Cambridge, MA
- Full-time
- Hybrid work
- High school
- ERP systems
- University
- Commuter assistance
- Health insurance
Senior Manager, IT Product Manager
Bain & Co. —Boston, MA
- $164,500 - $206,500 a year
- Full-time
- Office
- 8 years
- Bachelor's degree
- Wellness program
- Paid holidays
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Senior Manager, IT Product Manager
Bain & Company Inc —Boston, MA
- $164,500 - $206,500 a year
- Full-time
- Office
- 8 years
- Bachelor's degree
- Wellness program
- Paid holidays
Senior Director, IT Optimization and Digital Experience
Broad Institute —Cambridge, MA
- $193,000 - $282,333 a year
- Full-time
- Google Workspace
- Computer science
- Computer Science
- Health savings account
- Paid holidays
Senior Manager, IT Cybersecurity, Security, and AI
Quanterix —Billerica, MA
- $150,000 - $180,000 a year
- Computer science
- Computer Science
- 5 years
- Employee stock purchase plan
- Dental insurance
Sr. Finance Manager – Strategic Project Lead to IT (Full-time Hybrid or Remote)
BAE Systems Inc. —Nashua, NH
- $134,640 - $228,888 a year
- Full-time
- Hybrid work
- Office
- Finance
- 8 years
- Health savings account
- Paid holidays
Information Technology & Security Sr. Manager
Energetiq Technology Inc —Wilmington, MA
- $150,000 - $175,000 a year
- Full-time
- Continuous improvement
- Senior level
- Leadership

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senior it manager jobs near north andover ma

Senior IT Manager

The Paper Store -
Acton, MA

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Job Details

$125,000 - $140,000 a year

Qualifications

Vendor relationship building
Managing technical support teams
Stakeholder engagement
Network hardware support
Network planning
IT asset management
Operational management
Data security protocols
Improving system uptime or availability
Hardware maintenance
Public Cloud
Scalable systems
Inventory management software
Team development
Reducing cloud infrastructure costs
Cloud security best practices implementation
Bachelor's degree
Computer hardware
IT procurement
Hardware support
Mentoring
Vendor performance improvement
Vendor relationship management
Contingency planning
Leading team collaboration initiatives
Scalability
Hardware management
Process improvement planning
Team motivation (leadership skill)
Cross-functional communication

Full Job Description

TPS Group Holdings, a family of brands including The Paper Store and Uncharted, is dedicated to creating destinations that inspire, delight, and surprise. Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile.

Position Overview: The Senior IT Manager will be responsible for overseeing the daily operations of our IT department, including internal IT resources, network management, infrastructure, hardware, and IT security. This role involves managing an outsourced help desk, coordinating with multiple vendors, and ensuring the seamless execution and enhancement of IT operations.

The Senior IT Manager reports directly to the Executive Director of Technology.

KEY RESPONSIBILITIES:

Be a TPS brand ambassador
Oversee daily IT operations, including management of internal IT resources, network systems, infrastructure, hardware, and security.
Manage relationships with outsourced help desk providers and other IT vendors, ensuring service level agreements (SLAs) are met and issues are resolved promptly.
Provide direction and support to internal IT staff to ensure high performance and alignment with departmental objectives.
Lead, mentor, and develop the IT team, fostering a collaborative, engaged, and high-performing work environment.
Develop and execute IT strategies that align with organizational goals; manage the IT budget and allocate resources efficiently.
Implement and uphold IT security protocols; ensure compliance with applicable regulations and industry standards.
Identify and drive process improvements and technology enhancements to elevate service delivery and operational efficiency.
Create and maintain standard operating procedures based on best practices and strategic direction, ensuring all end-users receive clear documentation and training.
Develop and enforce IT support policies, procedures, and documentation to ensure consistency and quality of service.
Collaborate cross-functionally to ensure IT support services align with broader organizational needs and objectives.
Respond to help desk tickets and serve as the primary escalation point for the IT Support team.
Manage and support retail technology systems, including point-of-sale (POS) platforms, store networking, and in-store endpoint devices across all TPS brand locations, ensuring consistent uptime and a seamless customer experience.
Oversee cloud infrastructure and services (e.g., Azure, AWS, or Google Cloud), including provisioning, cost management, security configuration, and ongoing optimization to support business operations.
Own and manage IT asset lifecycle, including hardware procurement, inventory tracking, deployment, maintenance, and disposition across corporate and retail locations.
Develop, maintain, and regularly test disaster recovery (DR) and business continuity plans (BCP) to ensure rapid restoration of critical systems and minimize operational disruption across all locations.
Participate in an on-call rotation to support critical infrastructure incidents and after-hours issues, ensuring timely response to outages or emergencies affecting store or corporate operations.

JOB REQUIREMENTS:

Bachelor’s degree in Computer Science, Information Technology, or a related field.
7+ years of experience in IT management, with a proven track record in overseeing network systems, infrastructure, hardware, IT security, and internal IT resources.
Proven ability to lead, develop, and inspire high-performing teams while fostering a culture of accountability, collaboration, and continuous improvement.
Extensive technical expertise in network architecture, IT infrastructure, hardware systems, and cybersecurity, with a strong focus on stability, scalability, and security best practices.
Demonstrated success in managing outsourced help desks and vendor partnerships, ensuring service level compliance, timely issue resolution, and continuous service improvement.
Exceptional analytical and problem-solving skills, with a proven ability to diagnose complex technical issues, implement effective solutions, and optimize IT operations.
Strong interpersonal and communication skills, with the ability to effectively engage and collaborate with stakeholders, vendors, and cross-functional team members.
Relevant certifications such as ITIL, PMP, CISSP, or CCNA are advantageous.
Collaborative and adaptable mindset, with a demonstrated ability to adjust to shifting priorities and support team members in meeting critical deadlines.
Ability to work a minimum of 3+ days per week at the Corporate Office in Acton, MA.

Experience with retail technology environments, including POS systems, store networking, and multi-site endpoint management; familiarity with retail operations and the IT demands of physical store environments is strongly preferred.
Hands-on experience with cloud platforms (Azure, AWS, or Google Cloud), including infrastructure management, security configuration, and cost optimization.
Demonstrated experience with IT asset management, including hardware lifecycle planning, inventory systems, and procurement processes.
Proven experience developing and testing disaster recovery and business continuity plans; ability to respond effectively to critical incidents, including participation in an on-call rotation as needed.
Professional presentation in attire, demeanor, and appearance.

TPS Group Holdings LLC is an equal-opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law

This range reflects what the company reasonably expects to pay for this position at this location at the time of this posting

Quick Apply

Refine Your Search

senior it manager jobs in north andover ma

Senior IT Manager

Senior Manager, Business Development, IT MSP

Senior Manager, IT

Senior Manager, End User Service IT

Senior Manager

Senior Manager, IT

Senior Manager, IT Operations

Senior IT Manager (Boston)

MANAGERS & SENIOR INFORMATION TECHNOLOGY CONSULTANTS

Senior Category Manager, IT

Senior Manager, IT Infrastructure & Cybersecurity

Senior Director of Information Technology

Senior Manager, IT Engineering

Senior Director for IT Strategy and Project Management

Senior Manager, IT Product Manager

Senior Manager, IT Product Manager

Senior Director, IT Optimization and Digital Experience

Senior Manager, IT Cybersecurity, Security, and AI

Sr. Finance Manager – Strategic Project Lead to IT (Full-time Hybrid or Remote)

Information Technology & Security Sr. Manager

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