Top 44 Call center representative Jobs in North Augusta Sc

Contact Center Agent - On Site
SRP FEDERAL CREDIT UNION —North Augusta, SC
- $18.25 - $19.28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
2d
Student Loan Customer Service - Remote in Augusta, GA
Transworld Systems Inc. —Augusta, GA
- $15.50 - $20.09 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Paid training
- Paid holidays
3d
Implementation Specialist I / Client Onboarding
ADP —Augusta, GA
- $18.50 an hour
- Overtime
- Hybrid work
- Writing skills
- No experience needed
- In-person
- Health insurance
- Paid time off
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Augusta, GA
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Client Care Representative
Benjamin Franklin Plumbing of North Augusta —North Augusta, SC
- Full-time
- Computer skills
- Communication skills
- Entry level
Quick Apply
Customer Service & Collections Representative
Terminix Service, Inc. —Grovetown, GA
- $17 - $18 an hour
- Full-time
- Computer literacy
- Residential
- Computer skills
- Profit sharing
- Paid training
Quick Apply
4d
Customer Service Mon-Fri
Five Star Solutions —Augusta, GA
- $14 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Microsoft Outlook
- Paid training
9d
Patient Services Representative
AO Multispecialty Clinic —Augusta, GA
- Full-time
- Computer literacy
- HIPAA
- English
Quick Apply
Banking Call center agent
Coforge Ltd. —Augusta, GA
- $17 an hour
- Microsoft Excel
- Mid-level
- 3 years
5d
Customer Care Account Representative
Columbia Vehicle Group —Aiken, SC
- $19 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Client Support Specialist - Current Gen
ADP —Augusta, GA
- Overtime
- Military
- Writing skills
- 3 years
- Paid time off
- Benefits from day one
6d
Patient Services Representative
Center for Primary Care, P.C. —North Augusta, SC
- Extended hours
- BLS Certification
- HIPAA
- High school diploma or GED
- Profit sharing
- Paid time off
Quick Apply
Customer Service Representative (Temporary)
Convey Health Solutions —Augusta, GA
- Up to $16 an hour
- Temporary
- Remote
- Spanish
- Computer literacy
- HIPAA
Quick Apply
3d
Emergency Technical/Customer Service Representative
Helpware —Augusta, GA
- $16 an hour
- Extended hours
- Remote
- Computer literacy
- High school diploma or GED
- 1 year
Quick Apply
9d
Customer Service Retention & Sales Representative
Coforge Ltd. —Augusta, GA
- $17 an hour
- Call employer
- Software troubleshooting
- Basic math
- High school diploma or GED
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Extra Space Management, Inc —Aiken, SC
- From $17 an hour
- Full-time
- Remote
- Spanish
- Pass drug screening
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
ThompsonGas LLC —Aiken, SC
- $18 - $20 an hour
- Weekends as needed
- Pass drug screening
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Quick Apply
4d
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Augusta, GA
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
10d
Technician, End User Support
T-Mobile USA, Inc. —Augusta, GA
- $23.76 - $42.86 an hour
- Full-time
- 18 years or older
- Computer science
- Computer Science
- Paid parental leave
- AD&D insurance
9d
Telemarketer - State Farm Agent Team Member
Morgan Brinson - State Farm Agent —Augusta, GA
- $12.50 - $18.00 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Opportunities for advancement
- Flexible schedule
Quick Apply

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Contact Center Agent - On Site

SRP FEDERAL CREDIT UNION -
North Augusta, SC

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Job Details

Full-time
$18.25 - $19.28 an hour
2 days ago

Qualifications

Computer literacy

Full Job Description

Pre-employment background checks, including criminal records, credit reports, and drug tests, will be required. Job offers are contingent on successfully completing all pre-employment background screenings. Applicants must complete all required sections of the application. Incomplete submissions will not be reviewed or considered.

Summary:

Under the direction of the Contact Center Assistant Manager, assist members and potential members over the phone by promptly receiving and handling inbound member service and loan calls. Provides efficient, broad-based, knowledgeable and courteous service to maximize the number of incoming calls handled while minimizing the abandon call rate. Work under immediate supervision. Primary job functions do not typically require exercising independent judgement.

Essential Duties and Responsibilities:

Responsible for selling and cross-selling Credit Union services to current and potential members. Credit Union services are to be promoted using the "member benefit based approach".
Fully complies with the requirements of all Credit Union policies, including but not limited to the Bank Secrecy Act, the Patriot Act and OFAC Policies.
Provide outstanding member service via phone and email with enthusiasm and professionalism; successfully address member accounts.
Assist members and potential members with account and product questions.
Assist member and potential members with online account openings, seeing the process through from application to closing.
Responsible for communicating the problems and subsequent solutions to phone unit team members.
Responsible for consistently meeting Contact Center goals and Key Performance Indicators.
Serves as liaison between the member and other credit union employees, processes and procedures.
Recognizes service successes and failures and provides continual feedback to Phone Center Manager in the interest of maintaining and improving overall member service delivery procedures. This includes, but is not limited to evaluating existing policies, procedures, products and services, and technology.
May be assigned other tasks by appropriate line supervision.

Supervisory Responsibilities:

There are no supervisory responsibilities with this position.

Qualifications

Education and/or Experience:

High School Diploma or General Education Degree (GED); 2 or more years financial institution or call center related experience; or equivalent combination of education and experience.

Other Skills:

Great interpersonal and phone etiquette including a pleasant, professional speaking voice
Member focused
Detail oriented and ability to multi-task
Ability to apply common sense understanding of financial transactions and carry out detailed but uninvolved written or oral instructions
Ability to solve problems involving a few concrete variables in standardized situations.
Ability to receive and respond appropriately to coaching and constructive feedback.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Office software including Windows, Word, Excel, Outlook Email /Calendar and Internet Explorer software. Experience with Symitar, Episys, Digital Insight and system preferred, or PSCU or other core banking software.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Regularly required to stand; use hands to finger, touch or feel and reach with hands and arms. Frequently required to walk, stand, stoop, kneel, crouch or crawl. Occasionally required to sit, climb and balance. Frequently required to lift and/or move up to ten pounds and occasionally lift/or move up to twenty-five pounds. Regularly required to listen and interpret information received through spoken words and sentences in person and by the phone and accessed via the computer. Regularly required to communicate information and ideas so others will understand both in person, on the phone and via the computer. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

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Refine Your Search

call center representative jobs in north augusta sc

Contact Center Agent - On Site

Student Loan Customer Service - Remote in Augusta, GA

Implementation Specialist I / Client Onboarding

Inbound Sales Representative (Remote/Eastern Time)

Client Care Representative

Customer Service & Collections Representative

Customer Service Mon-Fri

Patient Services Representative

Banking Call center agent

Customer Care Account Representative

Client Support Specialist - Current Gen

Patient Services Representative

Customer Service Representative (Temporary)

Emergency Technical/Customer Service Representative

Customer Service Retention & Sales Representative

Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission

Customer Service Representative

Spanish Bilingual Remote Customer Service Representative

Technician, End User Support

Telemarketer - State Farm Agent Team Member

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