Top 21 Help desk support Jobs in North Canton, Oh

Help Desk Specialist
Stark State College of Technology —North Canton, OH
- $18.36 - $23.87 an hour
- Email
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Wellness program
- AD&D insurance
10d
IT Support Specialist
415 Group —North Canton, OH
- Full-time
- 5 years
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply
Help Desk Support for POS Systems
Point of Sale Innovation —Alliance, OH
- Full-time
- Computer literacy
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Helpdesk Technician
Computer Technology Management Services LLC (dba CTMS) —Akron, OH
- $43,900 - $46,000 a year
- US work authorization
- Trade school
- Communication skills
- Opportunities for advancement
Quick Apply
IT Support Technician
Virtual DataWorks —Akron, OH
- $45,000 - $65,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
13d
Help Desk Services - Student Worker- Federal Work Study
Stark State College of Technology —North Canton, OH
- $11 an hour
- Online Application
- Writing skills
- University
- US work authorization
Service Desk Administrator
Logivision Technologies —Winesburg, OH
- $55,000 - $70,000 a year
- Email
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
6d
IT Technician
Virtual DataWorks —Akron, OH
- $45,000 - $65,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
13d
Client Service Specialist
Ameriprise Financial —Akron, OH
- $47,500 - $65,300 a year
- Full-time
- Office
- US work authorization
- Experience equivalent to degree accepted
- Dental insurance
- 401(k)
2d
Help Desk Services - Student Worker Non Federal Work Study
Stark State College of Technology —North Canton, OH
- $11 an hour
- Online Application
- Writing skills
- University
- US work authorization
Part-Time Chief Information Officer (CIO)
METRO Regional Transit Authority —Akron, OH
- $90,000 - $100,000 a year
- Part-time
- Computer Science
- Contracts
- Senior level
- AD&D insurance
- Paid holidays
13d
IT Support Specialist
AVI Foodsystems —Akron, OH
- Full-time
- Travel
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Quick Apply
Junior SAP ABAP Developer
Parker Hannifin Corporation —Akron, OH
- $88,000 - $146,400 a year
- Full-time
- Computer Science
- System design
- Bachelor's degree
- Paid parental leave
- Paid holidays
Customer Service Representative
Quikey Manufacturing Co. Inc. —Akron, OH
- $16 an hour
- Full-time
- Background check
- Microsoft Outlook
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
3d

Related jobs to explore

Based on your search for help desk support

Front Desk Staff
Gabrail Cancer Center —Canton, OH
Manage multi-line phone systems, answer inquiries promptly, and direct calls accurately using proper phone etiquette.
From $18 an hour
Quick Apply
13d
Help Desk Specialist
Stark State College of Technology —North Canton, OH
Associate degree in Information Technology or a related field preferred. Experience providing technical support, troubleshooting user issues, and assisting with…
$18.36 - $23.87 an hour
10d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
5d
Help Desk Agent
Phaxis LLC —Columbus, OH
While providing the highest level of customer service, the Help Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for help desk support in north canton, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk support jobs near north canton, oh

Help Desk Specialist

Stark State College of Technology -
North Canton, OH

Apply Now

Job Details

Full-time
$18.36 - $23.87 an hour
10 days ago

Benefits

Wellness program
457(b)
AD&D insurance
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)
Life insurance

Qualifications

Email configuration (technical support)
IT department experience

Full Job Description

Stark State College is seeking a motivated, technology-focused, and service-oriented Help Desk Services Specialist to provide Level I technical support and troubleshooting assistance to students, faculty, and staff. The successful candidate will serve as a key resource for resolving account, software, email, portal, and system-related issues while delivering exceptional customer service through in-person, phone, and online support. Through strong problem-solving skills and collaboration with IT teams, this individual will help ensure a reliable and supportive technology experience for the Stark State community.

Typical Hours/Days of Work: This hourly position can be expected to work Monday through Thursday 9:30 AM to 6:45 PM and Saturday 8 AM to 1 PM.

Location: Main Campus (North Canton)

Pay: $38,186 - $49,643 annually ($18.36 to $23.87 an hour), commensurate on experience.

Who We Are:
The positive energy at Stark State College comes from exceptionally dedicated employees who work hard for students. Success for both our employees and our students is the result.

You'll be a Great Fit if:
If you thrive in a fast-paced technology environment, enjoy solving problems, and have a strong commitment to customer service, you’ll fit right in. Strong troubleshooting skills, clear communication, and the ability to support students, faculty, and staff across a variety of systems will help you excel in this role.

Typical Duties May Include:

Provide Level I technical support and troubleshooting assistance to students, faculty, and staff through in-person, phone, and online support channels.
Resolve account access issues, password resets, software application questions, email concerns, and portal-related technology issues.
Assist users with College systems including Banner, Self Service Banner, Outlook, Gmail, Reftab, and other administrative and academic technology platforms.
Evaluate, document, and escalate complex technical issues to appropriate IT teams for Level II support.
Create and maintain user support resources, including help guides, manuals, videos, and online troubleshooting materials.
Support the operation of the Help Desk ticketing system and assist with tracking, managing, and resolving service requests.
Provide guidance and support to Help Desk Student Assistants while promoting excellent customer service practices.

To view the full job description, click here.

To be Considered You'll Need:

Associate degree in Information Technology or a related field preferred. In lieu of an associate degree, a high school diploma or equivalent with a minimum of two years of IT-related experience will be considered.
Minimum of one year of professional experience supporting communication software, internet applications, web browsers, and email platforms such as Outlook Web Access or Gmail.
Experience providing technical support, troubleshooting user issues, and assisting with technology-related problems.

Click Here to View Outstanding Benefits You Can Expect From Stark State College:
Full-time employees can expect excellent medical, dental & vision coverage; paid life and AD&D insurance; state pension/retirement (OPERS/STRS); paid time off, sick leave and paid holidays; paid Stark State tuition, tuition reimbursement and employee assistance program

The work you do at Stark State will matter to the thousands of students who walk through our doors, and eventually across the commencement stage, on their journey to a better tomorrow. Come join us and learn how your aspirations can be part of a better future for them – and you.

We love meeting stellar candidates, so please don’t hesitate to apply.

In order to improve hiring efficiency, be more responsive, and help us find the best candidates, Stark State has implemented the use of a few recruiting tools, such as Humanly (formerly Qualifi) and Skill Survey. You may hear from us through one of these platforms during the recruitment process.

Humanly (formerly Qualifi) is a cloud-based phone interviewing platform. Think of this like traditional phone interviews, but faster – allowing us to be more responsive to you, the applicant.

Checking candidates’ references for multiple top candidates provides a valuable means of verifying skills and experience represented in resumes and interviews. SkillSurvey Reference®, a cloud-based, data-driven solution allows us to access relevant feedback from references provided by our candidates. The chosen references receive job-specific surveys on at least 26 critical behaviors and skills. These behavioral competencies have been scientifically studied and have been shown to correlate with work outcomes.

Stark State College utilizes E-Verify to ensure compliance with applicable employment eligibility laws. E-Verify is an electronic system used to confirm the employment eligibility of new hires. This process will be conducted in accordance with I-9 verification and will be done promptly upon hire for all incoming employees.

Please note: Candidates selected for employment must either reside in Ohio or be willing to relocate to Ohio.

Should you have any questions regarding your application or our recruiting and hiring process, please reach out to [email protected].

Apply Now

Refine Your Search

help desk support jobs in north canton, oh

Help Desk Specialist

IT Support Specialist

Help Desk Support for POS Systems

Helpdesk Technician

IT Support Technician

Help Desk Services - Student Worker- Federal Work Study

Service Desk Administrator

IT Technician

Client Service Specialist

Help Desk Services - Student Worker Non Federal Work Study

Part-Time Chief Information Officer (CIO)

IT Support Specialist

Junior SAP ABAP Developer

Customer Service Representative

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for help desk support in north canton, oh

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected