Top 1 technology assistant Jobs in north canton oh

Technology Assistant
Massillon Public Library —Massillon, OH
- $17 - $20 an hour
- Part-time
- High school
- Computer literacy
- Research
- Health insurance
- Dental insurance
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6d

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Technical Assistant - Summer Help
Educational Service Center of Central Ohio (ESCCO)) —Columbus, OH
JOB GOAL: To provide technical support and assist is installation and repair of equipment and software. Demonstrate conscientiousness and responsibility for own…
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Technical Assistant - Summer Help
Whitehall City Schools —Whitehall, OH
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Technology Assistant

Massillon Public Library
Massillon, OH

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Job Details

Part-time
$17 - $20 an hour
6 days ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Computer operation
Customer communication
Windows
High school diploma or GED
Driver's License
Computer hardware
Desktop applications
Productivity software

Full Job Description

QUALIFICATIONS:

· Minimum educational qualifications and experience include a high school diploma or GED equivalent with 3 years of computer work experience OR 1 year of post high school computer training and 1 year computer work experience

· Must have knowledge of basic technology and office productivity software

· Working knowledge of research databases and online catalogs, a plus

· Working knowledge of Windows PC hardware and operation

· Customer service experience, preferably in library environment, desirable

· Must have acceptable results on a criminal background check

· Valid driver’s license required

· Must be insurable by Library’s auto insurance carrier

__________________________________________________________________________________________________

ESSENTIAL FUNCTIONS:

· Serve as Technology Assistant, under direction of Digital Security & IT Operations Manager

o Assist patrons with escalated technology needs in group or one-on-one settings, including but not limited to:

- How to locate an Internet site using a URL or search engine

- General use of office productivity software and various pre-installed software

- How to set up and access e-mail accounts; including sending large attachments

- Basic assistance with popular internet sites (twitter, Facebook, LinkedIn, Pinterest, etc.)

- How to print or scan information

- How to save information to storage devices (i.e., CD, and USB)

o Communicate clearly—in “layman’s terms”, listen attentively, and follow up promptly with patrons as necessary

o Coordinate with Public Services staff to schedule patrons for computer classes and individual training sessions, as needed

o Perform simple troubleshooting of software and hardware issues, escalating complex or persistent problems

o Assist staff and patrons on use of ‘new technology’ (i.e.: Tablets, e-readers, cameras, smart phones)

o Keep log of computer transaction statistics

· Assist other departments with technology-related matters

o Complete special projects, as assigned

o Provide break-fix support for all Library computer equipment

o Provide support and training for Makerspace equipment

· Miscellaneous other general requirements

o Follow appropriate cash handling procedures

o Maintain regular and reliable attendance

o Demonstrate ability to get along with others

o Abide by established Library policies

o Handle physical aspects of position which include, but are not limited to: sitting, standing, bending, stooping, moving, reaching, and manual dexterity required for computer work, and lifting up to 50 lbs.

o Attend appropriate meetings and workshops

o Perform other duties as assigned by supervisor

NOTE: This position description states the nature and level of assignments normally given in this position; its list of tasks is not exhaustive.

Pay: $17.00 - $20.00 per hour

Benefits:

Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

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technology assistant jobs in north canton oh

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