OVERVIEW:
The key role of the Associate Director of Admissions is to assist the Director of Admissions in overseeing student outreach and on-boarding. The Admissions Department is typically the first contact a prospective student has with Southeastern College. The nature of the rapport that is built with the student is often the deciding factor in the student's decision to attend a Southeastern College program. As the student's first contact, The Admissions Department plays a critical role in ensuring the new student's successful transition and integration into their respective programs.
BUSINESS CONTRIBUTION:
The Associate Director of Admissions is responsible for assisting the Director of Admissions in acquiring and enrolling qualified candidates for their campus. This is accomplished through managing the admissions process and directing their admissions team in: Attracting, engaging, and vetting prospective students Maintaining a pipeline of candidates Enrolling and starting qualified students Building the student population Direct Reports: Admissions Coordinators o Adult o High School o Re-entry Receptionists
ESSENTIAL DUTIES:
Candidate Prospecting and Managing Inquiries: The Associate Director of Admissions is responsible for assisting the Director of Admissions in bringing-in a steady stream of candidate (student prospect) inquiries and distributing them to the Admissions Coordinators. To accomplish this, the Associate Director of Admissions must: Manage community outreach programs and high school presentations Ensure fair distribution of inquiries to Admissions Coordinators.
Monitoring and Review:
The Associate Director of Admissions is responsible for overseeing the admissions process and ensuring a steady flow of new students are enrolled and starting. To accomplish this, the Associate Director of Admissions must: Review daily activity reports - number of calls made, calls through, appointments set, enrollments, Track enrollment board (candidate status) Enrollment log book Review student files before giving the file to the Registrar
Managing Team Performance:
The Associate Director of Admissions is responsible for managing the performance of Admissions Coordinators. To accomplish this, the Associate Director of Admissions must: Schedule hours for admissions staff Monitor staff activities (phone calls, appointments, candidate interviews...) Set and monitor monthly student start objectives Monitor calls and interviews and provide constructive feedback Monitor effective use of C2K Campus View system Ensure Admissions Coordinators know/are up-to-date on program offerings Informally touch base with each admissions counselor on a daily basis Monitor weekly business plans for Admissions Coordinators Provide coaching and programs for staff development
Managing and Coordinating the Admissions Process:
The Associate Director of Admissions is responsible for ensuring the smooth transition of new students into the school. To accomplish this, the Associate Director of Admissions must: Ensure smooth transitions of students to Financial Aid, Bursar, and Academics Ensure student readiness
PHYSICAL DEMANDS:
The physical demands are those required in a professional office setting: sitting, working on a computer, using a telephone, communicating with coworkers and getting to and from appropriate campuses. WORK ENVIRONMENT: Professional office setting: moderate noise levels and controlled indoor climate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Job Specification Associate Director of Admissions Knowledge, Skills, and Experience:
The Associate Director of Admissions is responsible for assisting the Director of Admissions in managing the admissions process. This includes managing and developing Admissions Coordinators and dealing with student transition issues. Below is an inclusive but not exhaustive list of various knowledge, skills, and other characteristics that are necessary for effective performance in the Associate Director of Admissions position.
Admissions/academic administration Consultative advisement Business planning -
Skills:
Management - managing a team of Coordinators and administrative staff objective setting - setting reasonable, yet high targets, and creating a plan for attaining those targets Planning - organizing and prioritizing prospecting targets based on campus and program needs/objectives -Experience: Experience in an academic environment and particularly in a career college environment is helpful. Experience in managing staff in client services or consultative advisement is also relevant. Work experience in the following areas is highly valued: Team management Financial advisement Professional services Recruitment
Education Experience, and Training:
At Southeastern College, the Associate Director of Admissions oversees the targeting and acquisition of students as well as their transition into the school. All Associate Directors should hold a minimum of a bachelor's degree.
Location:
This position is an onsite position located at your campus. That requires days/evenings and weekends availability unless otherwise determined by the Chancellor and/or designee. Any changes must be reviewed by the Campus President/Vice President and all final approvals must come from the Chancellor and/or designee.
Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
