Top 31 Application support analyst Jobs in North Carolina

Application Support Analyst II: Card Services
Jack Henry —Charlotte, NC
- Full-time
- Remote
- Mid-level
- Travel
- Organizational skills
Application Analyst - IV
Brooksource —Charlotte, NC
- $70 an hour
- Contract
- Hybrid work
- Background check
- 5 years
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Application Support Analyst - Charlotte, NC
Software Technology Inc —Charlotte, NC
- Mid-level
- Office
- Continuous improvement
Quick Apply
10d
Sr. Technical Functional Analyst
MetLife —Cary, NC
- $90,000 - $120,000 a year
- Email
- Hybrid work
- Computer Science
- 5 years
- Bachelor of Science
- Paid holidays
- Disability insurance
Client Support Desk Analyst
defi AUTO LLC —Raleigh, NC
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
10d
Application Support Analyst - Build Ops
Crete United —Charlotte, NC
- Remote
- Inventory management
- ERP systems
- Continuous improvement
Quick Apply
Application/Production Support Help Desk Analyst - Durham NC/On-Site
Software Technology Inc —Durham, NC
- Mid-level
- Office
- Continuous improvement
Quick Apply
Help Desk Services Analyst
City of Greensboro, NC —Greensboro, NC
- $54,102 - $96,814 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
2d
Technical Support Analyst
Shamrock Trading Corporation —Charlotte, NC
- Full-time
- Bachelor of Science
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
IT Specialist - Business Analyst
Eaton —Raleigh, NC
- $113,000 - $165,000 a year
- Hybrid work
- Background check
- Mid-level
- Office
- Retirement plan
7d
Software Support Analyst (Full-Time Remote, North Carolina Based)
Alliance Health —Morrisville, NC
- $73,727 - $94,002 a year
- Full-time
- Remote
- Background check
- Computer Science
- Writing skills
- Disability insurance
- Health insurance
4d
Senior Application Support Analyst (Back Office Lending-Credit Unions)
Jack Henry —Charlotte, NC
- $68,700 - $103,150 a year
- Extended hours
- Remote
- 6 years
- Mid-level
- Accounting
Analyst - Warehouse EWM
Eli Lilly —Concord, NC
- $58,500 - $137,500 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Salesforce Application Analyst Sr
Cone Health —Greensboro, NC
- Remote
- Salesforce
- Bachelor's degree
- Senior level
Business Support Analyst
Almac Group —Durham, NC
- Email
- Hybrid work
- Mid-level
- Analysis skills
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
2d
Workforce Analytics Reporting Analyst
U.S. Bank National Association —Charlotte, NC
- $81,515 - $95,900 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
Business Systems Analyst
DPR Construction —Raleigh-Durham, NC
- Weekends as needed
- Background check
- Customer service
- Computer literacy
Analyst Tech Service Management
Ahold Delhaize USA —Salisbury, NC
- $75,040 - $129,480 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Master's degree
Business Analyst
Almac Group —Durham, NC
- Email
- Hybrid work
- Mid-level
- 3 years
- Analysis skills
- Disability insurance
- Dental insurance
Quick Apply
2d
Major Incident Management Analyst
Ahold Delhaize USA —Salisbury, NC
- $75,040 - $129,480 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Master's degree

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application support analyst jobs near north carolina

Application Support Analyst II: Card Services

Jack Henry -
Charlotte, NC

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Job Details

Full-time

Qualifications

Customer communication
Credit union experience

Full Job Description

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

Jack Henry is currently looking for a Card Services Application Support Analyst to join our team. Our Symitar Card Services Application Support Analyst is responsible for ensuring that all phases of their assigned projects/cases (Online ATM processing, Online Debit, or Shared Branching) are completed successfully and according to agree upon timelines. This can include balancing online network transactions, testing of network specification edit, certification testing, training client, and troubleshooting card issues.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; Springfield, MO; or Monett, MO.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you’ll be responsible for:

Analyzes the customer’s existing products/processes and consults with customers to map the existing system to the Jack Henry product.
Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation.
Oversees/performs system set-up for customer (i.e., parameter set-up, creates job files for processing, etc.). Ensures related business processes will run on software.
Provides software support/guidance by answering questions on function, features, and usage of software products. Support may be at the customer site or remote.
Communicates the customer’s needs/expectations with programmers, other team members, and team leader.
Maintains effective communication with customer throughout entire project/case.
Identifies/maintains customer issues and ensures proper resolution. Maintains customer issue list by application and ensures all are forwarded to the appropriate personnel for resolution.
Prepares training materials and documentation for customers and internal users.
May perform other job duties as assigned.

What you’ll need to have:

Must have a minimum of 2 years of experience working in a credit union.
Must have ATM, Debit or Credit card processing experience.
Must be able to travel up to 25% to customer locations to provide installation services. Travel may include working through a weekend.
Excellent written and verbal communication skills.

What would be nice for you to have:

Experience working with or using the Symitar core.
Excellent verbal and written communication skills a must.
Excellent organizational skills and ability to prioritize work under pressure is a necessity.
Knowledge of Jack Henry products, equivalent competitor products, and understanding of application functions.
Computer skills with knowledge of applications including Microsoft Office Suite.
Business operations and procedures including concepts, structures, etc.
Ability to analyze/convert customer information and processes for setup in the JHA system. Analyze business information and processes.
Experience training customers on new products.
Work with all levels of personnel and communicate complex information in user-friendly terms.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

Apply Now

Refine Your Search

application support analyst jobs in north carolina

Application Support Analyst II: Card Services

Application Analyst - IV

Application Support Analyst - Charlotte, NC

Sr. Technical Functional Analyst

Client Support Desk Analyst

Application Support Analyst - Build Ops

Application/Production Support Help Desk Analyst - Durham NC/On-Site

Help Desk Services Analyst

Technical Support Analyst

IT Specialist - Business Analyst

Software Support Analyst (Full-Time Remote, North Carolina Based)

Senior Application Support Analyst (Back Office Lending-Credit Unions)

Analyst - Warehouse EWM

Salesforce Application Analyst Sr

Business Support Analyst

Workforce Analytics Reporting Analyst

Business Systems Analyst

Analyst Tech Service Management

Business Analyst

Major Incident Management Analyst

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