Top 41 Banquet captain Jobs in North Carolina

Banquet Captain & Guest Experience Ambassador
Fontana Village Resort —Fontana Village, NC
- $14 - $16 an hour
- Part-time
- Mid-level
- Children
- Leadership
- Paid training
- Employee discount
Quick Apply
3d
Banquet Captain-Embassy Suites Uptown Charlotte
CMC Hotels —Charlotte, NC
- Background check
- Mid-level
- Reliable transportation
- Paid holidays
- Health insurance
Banquet Captain
WILMINGTON CONVENTION HOTEL LLC —Wilmington, NC
- Full-time
- Computer literacy
- English
- Mid-level
Quick Apply
Banquet Captain
BALLANTYNE COUNTRY CLUB INC —Charlotte, NC
- From $20 an hour
- Extended hours
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Banquet Captain
Kanuga —Hendersonville, NC
- Weekends as needed
- English
- Mid-level
- Microsoft Office
Banquet Captain
Hilton Charlotte University Place —Charlotte, NC
- ServSafe
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Paid time off
Quick Apply
2d
Banquet Captain (Courtyard by Marriott Parkside Town commons- Cary, NC)
Courtyard by Marriott Parkside Town commons- Cary, NC —Cary, NC
- Weekends as needed
- Bar
- Basic math
- English
Quick Apply
Banquet Setup/Server - PT
Embassy Suites, Raleigh —Raleigh, NC
- Part-time
- English
- Hotel
- High school diploma or GED
- 401(k)
- Employee discount
Quick Apply
Banquet Captain- Hope Valley Country Club
Bobby Jones Links —Durham, NC
- $18 - $20 an hour
- Full-time
- Mid-level
- Leadership
- Communication skills
Quick Apply
Banquet Setup/Server
Embassy Suites, Raleigh —Raleigh, NC
- English
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Full- Time Banquet Server
Kimpton Hotels & Restaurants —Winston-Salem, NC
- $5 an hour
- Full-time
- Customer service
- Hotel
- Food Handler Certification
- Health insurance
- Dental insurance
Quick Apply
Banquet Server PT/On Call
Kimpton Hotels & Restaurants —Winston-Salem, NC
- $5 an hour
- Part-time
- Customer service
- Hotel
- Food Handler Certification
- Health insurance
- Dental insurance
Quick Apply
Banquet Captain - On Call
The Sanderling Resort —Kitty Hawk, NC
- Part-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Banquet Captain Bilingual
Raleigh Durham Embassy Suites - Atrium Hospitality —Cary, NC
- $17.85 an hour
- Full-time
- Bilingual
- Inventory management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
11d
On-Call Banquet Server
Kimpton Hotels & Restaurants —Charlotte, NC
- $7.25 an hour
- Evenings as needed
- Customer service
- Hotel
- Food Handler Certification
- Health insurance
- Dental insurance
Quick Apply
Banquet Captain
Ramada Plaza Nags Head Oceanfront —Kill Devil Hills, NC
- $20 an hour
- Part-time
- Organizational skills
- Leadership
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Banquet Captain (Embassy Suites RDU/Brier Creek- Raleigh, NC)
Embassy Suites RDU/Brier Creek- Raleigh, NC —Raleigh, NC
- Weekends as needed
- Basic math
- English
- Hotel
Quick Apply
Catering Supervisor - DUKE University Athletics
PROOF OF THE PUDDING —Durham, NC
- $18 - $25 an hour
- Full-time
- ServSafe
- Computer literacy
- Mid-level
- On-the-job training
- Opportunities for advancement
Banquet Servers
Hilton Charlotte University Place —Charlotte, NC
- Customer service
- Hotel
- High school diploma or GED
Quick Apply
Banquet Server
Sodexo —Raleigh, NC
- $14 - $18 an hour
- Online Application
- No high school diploma
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance

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Banquet Captain & Guest Experience Ambassador

Fontana Village Resort -
Fontana Village, NC

Quick Apply

Job Details

Part-time | Seasonal
$14 - $16 an hour
3 days ago

Benefits

Paid training
Employee discount

Qualifications

Event breakdown
Buffet-style table settings
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Maintaining an organized workspace
Resort experience
Bar cleaning
Operations management
Event catering coordination
Bar safety compliance (food service)
Food service workstation cleanliness
Team leadership
Incident report management
Greeting customers
Shift management
Answering guest questions
Mid-level
Bar setup
Food and beverage industry expertise
Event cleanup
Leading team collaboration initiatives
Stocking
Cleaning messes in dining areas
Event setup
Hotel staff training
Managing food service teams
Event customer service
Food safety
Leadership

Full Job Description

Banquet Captain & Guest Experience Ambassador

Department: Banquets, Recreation & Guest Experience
Employment Status: Part-Time, Year-Round / Full-Time Seasonal
Reports To: Food & Beverage Operations Manager and Guest Experience Leadership
Location: Fontana Village Resort & Marina

Position Summary

The Banquet Captain & Guest Experience Ambassador is a hybrid hospitality role supporting banquet and event operations, recreation activities, and the overall resort guest experience.

During weddings, group functions, conferences, and special events, this position serves as a Banquet Captain and helps coordinate the service team, event setup, guest service, and breakdown process. Outside of scheduled events, the position supports recreation programming, resort activities, and guest engagement throughout the property.

This is a part-time, year-round position with the opportunity for full-time seasonal hours. The number of hours available will be driven by the resort’s event calendar, seasonal occupancy, recreation programming, and operational needs.

During the off-season, continued hours may be available based on the employee’s interest, availability, performance, and willingness to be cross-trained in other departments throughout the resort.

Essential ResponsibilitiesBanquet and Event Operations

Review Banquet Event Orders and event requirements before each assigned function.
Participate in pre-event meetings and confirm room setup, service timelines, menus, guest counts, special requests, and assigned responsibilities.
Assist with the setup of banquet rooms, ceremony areas, meeting spaces, buffets, bars, registration tables, and other event locations.
Serve as the on-floor service leader during assigned events.
Conduct pre-shift meetings and clearly communicate event expectations, service standards, assignments, and timelines to the banquet team.
Coordinate the timing of food, beverage, and guest service with culinary, banquet, sales, and event leadership.
Ensure tables, service stations, buffets, bars, and guest areas remain clean, stocked, organized, and presentation-ready.
Monitor guest satisfaction and respond promptly to questions, concerns, and service needs.
Maintain communication with the event contact and appropriate resort leadership throughout the function.
Adjust staffing assignments and service coverage as needed to support the event.
Coordinate and actively participate in post-event cleanup, breakdown, storage, and reset.
Confirm that equipment, linens, décor, supplies, and event materials are properly returned or stored.
Report event concerns, damage, shortages, guest feedback, and follow-up needs to management.
Assist with weddings, conferences, family reunions, corporate retreats, festivals, resort programming, and other special events.

Recreation and Guest Experience

Welcome guests and provide accurate information about resort activities, amenities, dining options, operating hours, and local attractions.
Assist with recreation programs, games, tournaments, children’s activities, seasonal events, holiday programming, and family entertainment.
Help prepare, operate, inspect, and close recreation areas and activity locations.
Maintain clean, safe, organized, and guest-ready activity spaces.
Encourage guest participation while maintaining a friendly, welcoming, and professional presence.
Assist guests with directions, activity registration, equipment, basic questions, and special requests.
Identify opportunities to improve the guest experience and take appropriate action within the employee’s authority.
Communicate maintenance, cleanliness, safety, and operational concerns to the appropriate department.
Support guest recovery efforts and involve leadership when additional assistance is required.
Provide visible guest-service coverage during high-occupancy periods, weekends, holidays, and special events.

Leadership and Team Support

Lead through active participation and professional behavior.
Assign and redirect banquet team members based on event needs and service priorities.
Help train seasonal and part-time team members on banquet procedures, guest service expectations, setup standards, and breakdown requirements.
Promote teamwork between Banquets, Food and Beverage, Recreation, Sales, Housekeeping, Front Desk, Maintenance, and other resort departments.
Maintain accountability for assigned areas, equipment, supplies, and event responsibilities.
Complete event notes, checklists, incident documentation, or shift reports as required.
Follow all resort policies, food safety requirements, alcohol service procedures

Pay: $14.00 - $16.00 per hour

Benefits:

Employee discount
Paid training

Work Location: In person

Quick Apply

Refine Your Search

banquet captain jobs in north carolina

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