Top 367 Customer care specialist Jobs in North Carolina

Contact Center Customer Experience Specialist - Corporate Payment Services
U.S. Bank National Association —North Carolina
- $20 an hour
- Weekends as needed
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid holidays
- Disability insurance
2d
Automotive Customer Support Specialist
Concentrix —North Carolina
- $23 an hour
- Urgently hiring
- Hybrid work
- 18 years or older
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
Customer Experience Customer Success Specialist I (Full Time) United States
Cisco Systems —Research Triangle Park, NC
- $68,800 - $111,000 a year
- Full-time
- High school diploma or GED
- Analysis skills
- C++
- Paid parental leave
- Paid holidays
12d
Customer Support Representative
Guidebook —Raleigh, NC
- $50,000 - $55,000 a year
- Full-time
- Remote
- Mid-level
- Organizational skills
- 1 year
- Disability insurance
- Health insurance
Quick Apply
4d
Customer Experience Representative (Advanced Support) - 1-Year Contract Weekend Availability Required - Remote Opportunity
Superior Plus Propane —North Carolina
- $18.00 - $22.50 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- US work authorization
- Employee assistance program
- Flexible schedule
Quick Apply
Customer Experience Customer Success Specialist II (Full Time) United States
Cisco Systems —Research Triangle Park, NC
- $85,700 - $137,000 a year
- Full-time
- Computer Science
- Mid-level
- Master's degree
- Paid parental leave
- Paid holidays
12d
Customer Experience Representative
Pet Screening —Mooresville, NC
- Full-time
- Hybrid work
- Google Workspace
- Office
- Continuous improvement
- Health savings account
- Paid holidays
Quick Apply
Automotive Customer Support Specialist (Remote)
Concentrix —North Carolina
- $15 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Research
- Paid training
- Paid holidays
Customer Service Manager, Airport Customer Experience Administration
American Airlines —Charlotte, NC
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
6d
Customer Experience Specialist (Part-Time)
Mecklenburg County —Charlotte, NC
- $20.00 - $26.61 an hour
- Part-time
- Spanish
- Microsoft Outlook
- Computer literacy
9d
Customer Service Specialist - Contact Center
Blue Ridge Energy —Lenoir, NC
- $23.59 - $29.48 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
2d
Customer Experience Specialist I
Liberty Hardware —Winston-Salem, NC
- $18.05 - $28.33 an hour
- Full-time
- Hybrid work
- Spanish
- 5 years
- Research
Customer Service Specialist I
Thermo Fisher Scientific —Morrisville, NC
- Online Application
- Computer literacy
- Writing skills
- Office
Customer Support Specialist
Intratek Computer Inc —North Carolina
- Contract
- Microsoft Excel
- Microsoft Outlook
- Windows
Customer Support Specialist
NAVEX —Charlotte, NC
- $24 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- Continuous improvement
Customer Service Specialist
Sodexo —Greensboro, NC
- $16.50 an hour
- Online Application
- Hospital
- Food service experience
- Entry level
- Paid holidays
- Health insurance
Associate Customer Support Analyst, Teachers Pay Teachers (TPT)
IXL Learning —Raleigh, NC
- Full-time
- Bachelor of Science
- Research
- Office
Supervisor, Customer Support
McKesson —Cary, NC
- $59,200 - $98,600 a year
- Monday to Friday
- Mid-level
- 3 years
- Recruiting
5d
Client Care Specialist - Full Time
FYZICAL Therapy and Balance Centers —Raleigh, NC
- $15 - $24 an hour
- Full-time
- High school diploma or GED
- Clinic
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
Customer Experience Specialist
Tesla —Charlotte, NC
- Weekends as needed
- Dealership
- Driver's License
- 1 year
- Commuter assistance
- Health savings account

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Contact Center Customer Experience Specialist - Corporate Payment Services

U.S. Bank National Association -
North Carolina

Apply Now

Job Details

Full-time
$20 an hour
2 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Adoption assistance
Parental leave
Vision insurance
Life insurance

Qualifications

Account maintenance
Regulatory compliance
High school diploma or GED
SharePoint
Banking regulatory compliance

Full Job Description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Provides high quality customer service to high value large Corporate and Government clients as well as CPS internal groups. Corporate and Government accounts are serviced on a green screen system. Advisors in this position must be familiar with all account authority levels and complete verification accordingly. The liability structure of the Commercial accounts is complex and based on who can do what at their respective authority level. Regulatory requirements for servicing Corporate/Government accounts must be known as well as familiarity of Sharepoint utilization as those requests are processed by other business lines and accuracy is crucial.

Pay: $20/hourly

We are hiring for our October 19th Class!

Work Schedule: Shifts are assigned between 7:00AM and 1:30PM CT.

The schedule for this team includes weekend shifts, both Saturday and Sunday, every other weekend. A varying day off will be given in the middle of the week to compensate for the weekends worked.

Shifts beginning at 12:30PM local time or later receive a 10% shift differential.

Basic Qualifications

High school diploma or equivalent
Typically, at least 18 months of customer service or related experience

Preferred Skills/Experience

Pass GSA Background check
Have good knowledge of concepts, practices, policies and procedures of banking products and services
Be proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Posses technical aptitude to assist with online navigation, password resets and accessibility
Have good ability to identify and resolve/escalate problems
Demonstrate good time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service
Strong attention to detail and understanding of potential impact to the client relationship overall
Adhere to Corporate and Government Regulatory requirements
Utilized Sharepoint navigation and entry
Strong ability to multi-task and utilize multiple systems concurrently
Posses effective written and verbal communications skills and ability to work across business lines to resolve customer issues
Demonstrate ability to handle difficult customer calls
Have effective telephone and interpersonal skills
Have good problem-solving and negotiation skills

This is a remote position with preference for candidates residing near the following hubs:

Cincinnati, OH
Milwaukee, WI
Twin Cities, MN
St. Louis, MO
Atlanta, GA
Charlotte, NC
Phoenix/Tempe, AZ

Location expectations
This role is designated as U.S. home-based remote

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Apply Now

Refine Your Search

customer care specialist jobs in north carolina

Contact Center Customer Experience Specialist - Corporate Payment Services

Automotive Customer Support Specialist

Customer Experience Customer Success Specialist I (Full Time) United States

Customer Support Representative

Customer Experience Representative (Advanced Support) - 1-Year Contract Weekend Availability Required - Remote Opportunity

Customer Experience Customer Success Specialist II (Full Time) United States

Customer Experience Representative

Automotive Customer Support Specialist (Remote)

Customer Service Manager, Airport Customer Experience Administration

Customer Experience Specialist (Part-Time)

Customer Service Specialist - Contact Center

Customer Experience Specialist I

Customer Service Specialist I

Customer Support Specialist

Customer Support Specialist

Customer Service Specialist

Associate Customer Support Analyst, Teachers Pay Teachers (TPT)

Supervisor, Customer Support

Client Care Specialist - Full Time

Customer Experience Specialist

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