The Opportunity
Heritage Signs & Displays is seeking an experienced Graphics Project Manager to lead client projects across the Carolinas from our Charlotte, NC headquarters — a 4-acre campus on Yorkmont Road serving as both company headquarters and regional production facility.
At Heritage, one project manager owns the project. From site survey through final installation, you coordinate our in-house design, production, fabrication, and installation teams — the same turnkey model our clients hire us for. You are the single point of accountability, and the person the client trusts.
This is a revenue-producing, incentivized role. Delivering at least $1 million in annual project revenue is the minimum baseline expectation — the goal is $1.5M–$3M+ in annual revenue production. We are looking for a proven producer with a track record of personally generating $1M+ in annual project revenue. The posted range reflects base pay plus on-target performance incentives, with additional upside as your production climbs toward and beyond that goal. Please note: this is a revenue-producing client development and project management role — not a studio design position.
Why Heritage
Charlotte is home. Founded in 1977, Heritage is a veteran-led, family-owned company approaching its 50th anniversary in January 2027, headquartered here and growing across the Carolinas.
- A recognized place to work. Named one of North Carolina’s Best Employers three years running.
- Award-winning work. Repeated honors at the Industry Awards — including 16 recognitions in a single year with the FujiFilm Best Wide Format Award, Best of Wide Format at the 58th Annual PICA Awards
- Recognized leadership. Our President and CEO, Joe Gass, was named a “Most Admired CEO” by the Charlotte Business Journal.
- Real backing. In-house design and production on a 4-acre campus, plus an installation team staffed entirely by full-time Heritage employees — not subcontractors. The promises you make in the field get executed.
- Work that matters. Recent Carolinas projects include the Charlotte Hornets preview center and fan shop in Uptown Charlotte, event graphics for World Taekwondo in Charlotte, workplace graphics for DUAL North America, branding Bosch's new 500K sq ft manufacturing space in Lincolnton, and award-winning three-level stairwell wall wraps at Pfeiffer University.
- Growing region. Charlotte headquarters anchoring continued growth in Greensboro, the Triad, and the Raleigh Triangle market.
Our Purpose, Mission & Values
- Our Purpose: As a veteran-owned business, we strive to be a valued resource that honors God by serving others with excellence.
- Our Mission: To create value by bringing imagination to life through collaborative and effective brand implementation.
- Our Vision: To be a leading provider of innovative visual solutions that engage, inspire, and transform.
Every member of our team embraces our core values: Innovation, Teamwork and Collaboration, Value the Individual, Exceptional Service, and a Standard of Excellence. Full detail: https://heritageprinting.com/core-values.php
Key Responsibilities
1. Client Development & Revenue Ownership
- Relationship Building: Build and deepen relationships with corporate offices, institutions, healthcare organizations, universities, manufacturers, nonprofits, professional service firms, sports venues, and event organizations across the Carolinas.
- Discovery & Consultation: Listen to the goals behind each project, review the needs of the space, and recommend visual solutions that are practical, meaningful, and aligned with the client’s identity.
- Estimating & Quoting: Scope, estimate, and quote projects, then present polished proposals to decision-makers.
- Revenue Accountability: Own your pipeline and deliver against the $1M minimum baseline while building toward the $1.5M–$3M+ annual revenue goal, earning repeat business and referrals through performance.
2. End-to-End Project Execution
- Single-Owner Model: Manage each project from initial client request through final execution as the client’s single point of accountability.
- Team Coordination: Direct in-house creative, production, fabrication, and installation teams delivering lobby signage, dimensional lettering, wall wraps, window and privacy glass graphics, wayfinding systems, custom interior signs, wall displays, and branded conference and event environments.
- Systems Mastery: Master and run our process-driven systems to keep every project organized, on schedule, and on brand.
- Stakeholder Navigation: Coordinate confidently in environments where deadlines, building rules, facility access, brand standards, and leadership approvals all matter.
What We Offer
- Pay for Performance: Base salary plus on-target incentives, with genuine upside as production grows beyond the $1M baseline toward $1.5M–$3M+.
- Professional Development: Mentorship and investment in your growth — we develop leaders from within.
- Operational Backing: A dedicated team of coordinators, designers, fabricators, and full-time Heritage installers standing behind your commitments.
Details & Requirements
- Primary work location: our Charlotte, NC office. In person.
- In-office schedule: 7:00 AM – 4:30 PM, Monday–Friday, and as required.
- Reports directly to the Director of Development.
- Required experience: 5+ years in commercial signage, wide-format printing, environmental graphics, or interior branding; a proven track record of personally generating $1M+ in annual project revenue; experience scoping, estimating, and quoting projects; and a valid driver's license.
- Preferred experience: 10+ years in the signage and graphics industry, established client relationships across the Carolinas, and experience directing design, production, and installation teams.
- All candidates consent to a pre-employment nationwide criminal background check and drug testing.
About Heritage Signs & Displays
Heritage Signs & Displays delivers turnkey commercial interior branding for workplace and event environments. From site survey to installation, one project manager coordinates in-house teams to create custom signs, graphics, and displays. Headquartered in Charlotte, NC with locations across the Carolinas and Mid-Atlantic, Heritage combines local responsiveness with regional consistency to deliver dependable results. Founded in 1977, the company is a veteran-led, family-owned business committed to honoring God by serving its clients and community with excellence.
Heritage Signs & Displays is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $95,000.00 - $145,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Wide Format/Signs Sales, personally producing $1M+ annually: 5 years (Preferred)
- Wide Format Printing/Signs/Vinyl Graphics Industry: 10 years (Preferred)
Ability to Commute:
- Charlotte, NC 28208 (Required)
Work Location: In person
