Top 171 Helpdesk technician Jobs in North Carolina

Level 1 IT Technician
Earney IT —Wilmington, NC
- $19 - $22 an hour
- Full-time
- Background check
- Windows
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Integrated Manufacturing Systems Technician
Noramtec Consultants Americas —Newton, NC
- $30 - $35 an hour
- Contract
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
13d
Technology Support Technician
University of North Carolina at Chapel Hill —Chapel Hill, NC
- $55,265 - $66,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- Health insurance
- Retirement plan
Managed Services Help Desk Technician
Hub Orion —North Carolina
- $60,000 - $65,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
5d
IT Help Desk Administrator
Toppan Packaging Americas —Charlotte, NC
- $80,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
IT Technician II
U.S. Courts —Asheville, NC
- $54,372 - $88,366 a year
- Email
- Computer science
- Computer Science
- Customer service
- Travel reimbursement
Technology Technician III
Cabarrus County Schools —Concord, NC
- $5,160 - $8,256 a month
- Full-time
- Computer literacy
- Basic math
- Mid-level
Information Technology Technician
IDeACOM of Central North Carolina —Greensboro, NC
- $18 - $26 an hour
- Full-time
- Background check
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Service Desk Technician (Level I / Level II)
Dynamic Solutions Technology LLC —Butner, NC
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
Quick Apply
IT Support Assistant
Chapel Hill - Carrboro City Schools —Chapel Hill, NC
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
9d
Field Technician (Raleigh, North Carolina Area)
CVS Health —Raleigh, NC
- $18.50 - $31.72 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Help Desk Technician (Hybrid)
Advantage Surveillance LLC —Kannapolis, NC
- $20 - $22 an hour
- Monday to Friday
- Hybrid work
- Azure
- Windows
- Organizational skills
Quick Apply
Desktop Support Senior Technician
TTEC —Charlotte, NC
- $62,000 - $65,000 a year
- Computer science
- Computer Science
- Mid-level
- Tuition reimbursement
- Paid time off
14d
ITS Support Technician I
Forsyth Technical Community College —Winston-Salem, NC
- Part-time
- Classroom
- High school diploma or GED
- Driver's License
6d
Desktop Support Technician
Intratek Computer Inc —Charlotte, NC
- Up to $27 an hour
- Contract
- Background check
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
7d
Helpdesk Technician
Ingles Markets —Black Mountain, NC
- Overtime
- Computer literacy
- High school diploma or GED
- Leadership
14d
IT Level II Technician
First Bank —Wilmington, NC
- Overtime
- Computer Science
- Word processing
- Computer literacy
2d
Deskside Support Technician
Vontier —Greensboro, NC
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid parental leave
- Paid holidays
3d
IT Support Specialist
North State Bank —Raleigh, NC
- Full-time
- Mid-level
- Office
- Organizational skills
3d
Help Desk Technician
Financial Independence Group, LLC —Cornelius, NC
- Computer Science
- Windows
- Microsoft Office
Quick Apply
6d

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helpdesk technician jobs near north carolina

Level 1 IT Technician

Earney IT
Wilmington, NC

Quick Apply

Job Details

Full-time
$19 - $22 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Opportunities for advancement
Life insurance
Referral program

Qualifications

Customer communication
High school diploma or GED
Driver's License
CompTIA A+

Full Job Description

About Us

EarneyIT is a fast-growing Managed Services Provider (MSP) focused on delivering top-tier IT solutions to small and mid-sized businesses. We provide IT support, cybersecurity, cloud solutions, and strategic IT consulting to ensure our clients operate securely and efficiently. We’re looking for a motivated Level 1 IT Technician to join our team and grow with us.

About the Role

As a Level 1 IT Technician, you’ll be the first line of support for our clients, helping resolve technical issues, assisting with troubleshooting, and escalating problems when needed. You’ll gain hands-on experience across various technologies while working with a supportive team that values learning and professional growth.

What You’ll Do

Provide front-line technical support via phone, email, and remote tools.
Troubleshoot and resolve basic IT issues related to Windows, macOS, Microsoft 365, printers, networking, and other common business IT systems.
Document tickets, resolutions, and troubleshooting steps in our IT service management system.
Assist with new user setups, password resets, and basic network troubleshooting.
Escalate complex issues to Level 2/3 technicians as needed.
Help maintain and update documentation for client environments.
Work collaboratively with the team to improve processes and client satisfaction.

What We’re Looking For

1+ year of experience in a helpdesk or IT support role (MSP experience is a plus but not required).
Basic knowledge of Windows OS, macOS, Microsoft 365, and networking fundamentals.
Familiarity with remote support tools, Active Directory, and Ticketing Systems are important. Autotask & Datto RMM experience a plus.
Strong problem-solving skills and ability to follow troubleshooting steps.
Candidate Should be able to communicate well and have good customer service skills.
Ability to learn quickly and adapt in a fast-paced environment.
Any IT certifications (CompTIA A+, Network+, Microsoft Fundamentals, etc.) are a plus but not required.

What We Offer

Competitive pay with opportunities for advancement.
Hands-on experience with a variety of technologies in a growing MSP.
A supportive team environment that encourages learning and development.

· Full Family Health Care Coverage (Spouse & Children)

· 401K Plan with 100% of contributions matched to 3% with 3-5% matched at 50%

· Generous incentives for reaching Team and Company Goals

· EIT pays for certification training & certification exam after successful completion.

· Work Flexibility with Hybrid Workdays

· A Stand-Up Desk and High-Powered Laptop with Multiple Screens

· EIT Work “Kit” Backpack with Field Tech

· A Proactive Approach to Ongoing Training to help you develop life-long skills

If you’re looking for an opportunity to build your IT career with a company that values growth, teamwork, and technical excellence, we’d love to hear from you!

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

License/Certification:

CompTIA A+ (Required)

Ability to Commute:

Wilmington, NC 28405 (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in north carolina

Level 1 IT Technician

Integrated Manufacturing Systems Technician

Technology Support Technician

Managed Services Help Desk Technician

IT Help Desk Administrator

IT Technician II

Technology Technician III

Information Technology Technician

Service Desk Technician (Level I / Level II)

IT Support Assistant

Field Technician (Raleigh, North Carolina Area)

Help Desk Technician (Hybrid)

Desktop Support Senior Technician

ITS Support Technician I

Desktop Support Technician

Helpdesk Technician

IT Level II Technician

Deskside Support Technician

IT Support Specialist

Help Desk Technician

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