Top 11 Hotel operations supervisor Jobs in North Carolina

Regional Director of Operations - Hospitality - Hotel Management
Shri Hotels —Raleigh, NC
- $75,000 - $100,000 a year
- Full-time
- Office
- Hotel
- Bachelor's degree
- Health insurance
- Paid time off
Quick Apply
Hotel Operations Manager
Marriott Winston - Salem —Winston-Salem, NC
- Full-time
- English
- Mid-level
- Hotel
- Paid holidays
- Health insurance
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Assistant Room Operations Manager
Marriott International, Inc —Charlotte, NC
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Front desk
3d
Operations Manager
CMC Hotels —Cary, NC
- Weekends as needed
- Ability to walk for extended periods
- Residential
- Senior level
- Paid training
- Paid holidays
Operations Manager
Naman Hotels —Charlotte, NC
- Weekends as needed
- Mid-level
- Hotel
- Computer skills
- Relocation assistance
- Health insurance
Quick Apply
Operations Manager at the Cherokee Hotel at Harrah's - Cherokee, NC
12 Oaks Parking —Cherokee, NC
- $70,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- Hotel
Quick Apply
11d
General Manager - Hotel Operations
Aramark —High Point, NC
- Sales
- Hotel
- Analysis skills
Operations Supervisor
Marriott International, Inc —Charlotte, NC
- $17.50 - $18.00 an hour
- Full-time
Assistant Event Operations Manager
Marriott International, Inc —Charlotte, NC
- $25.77 - $30.29 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
12d

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General Manager
CROWN HOTEL & TRAVEL MANAGEMENT LLC —Leland, NC
From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC…
4d
General Manager - New Hotel Opening!
Hampton Inn Alston —Cary, NC
Oversee all hotel operations, ensuring guest satisfaction, safety, and compliance with brand standards. As General Manager, you will oversee all aspects of the…
$95,000 - $105,000 a year
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Hotel Operations Supervisor
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
As our Hotel Operations Supervisor, you’ll oversee The Bistro, Guest Services, and Housekeeping, driving excellence, safety, and efficiency across the property.
$17 - $19 an hour
Quick Apply
Operations Supervisor
Courtyard Columbus Easton —Columbus, OH
Establish credit control with guests, monitor high balances and cash handling procedures. Utilize findings to put actions in place to eliminate future guest…
From $20 an hour
Quick Apply
5d

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Regional Director of Operations - Hospitality - Hotel Management

Shri Hotels
Raleigh, NC

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Job Details

Full-time
$75,000 - $100,000 a year

Benefits

Health insurance
Paid time off
Employee discount

Qualifications

Property management tools
Team leadership
Managing hospitality teams
Team development
Bachelor's degree
Mentoring
Senior leadership
Staff development

Full Job Description

The position of Regional Director of Operations in Raleigh-Durham, NC, involves overseeing daily operations at various hotel properties within Shri Hotels' North Carolina portfolio. Responsibilities encompass ensuring operational excellence, boosting guest satisfaction, maximizing profitability, and driving company growth through property development and launching new hotels. The ideal candidate will have a background in hotel operations and management, showcasing robust leadership to support General Managers (GMs) and fostering effective collaboration across departments. This role necessitates being present in Raleigh, NC, on a full-time basis during weekdays, with occasional travel to different properties.

Key Skills:

Strong interpersonal and communication skills
Goal-driven, focusing on operational efficiency, guest happiness, and financial prosperity
Capable of managing multiple tasks in a dynamic environment
Exhibits a high degree of integrity and professionalism

Benefits

Competitive salary and bonus structure
Health insurance benefits
Paid time off
Employee discounts at hotel establishments

Compensation:

$75,000 - $100,000 yearly

Responsibilities:

Key Responsibilities

Operational Oversight and Team Management

Oversee daily operations across all hotel properties to ensure consistency and quality.
Monitor and evaluate performance metrics and key performance indicators (KPIs) for each property, including achieving budgeted topline revenue, controlling operating expenses, and capturing market share, among other essential hotel KPIs.
Attend property revenue and sales meetings to strategize and optimize performance across each property in the portfolio. Provide input on average daily rates (ADR), guidance on negotiating RFPs, and assist in execution of topline strategies.
Build, mentor, and lead a team of General Managers (GMs) and support staff to enhance operational effectiveness.
Conduct ad-hoc site visits across properties as needed to provide leadership support and operational improvements.

Property Development and Opening

Assist in the ground-up development of new hotel projects, including all phases of development (construction monitoring, pre-opening, opening, and stabilization).
Lead the opening of new properties as part of a task force, ensuring proper coordination and staff across various departments.
Oversee the training of the team during the pre-opening and opening phase to ensure smooth operations and stabilization during the initial operational period.
Develop opening plans and supervise the implementation of operational procedures for new hotels.

Strategic Planning and Financial Oversight

Collaborate with executive management to establish short- and long-term operational goals aligned with the company’s strategic objectives.
Monitor budgets, financial performance, and operational costs for each property to drive profitability.
Review financial reports and provide actionable recommendations for improvement in operational efficiency.

Guest Experience and Quality Assurance

Ensure high standards of service quality across all properties by implementing and monitoring guest satisfaction programs.
Address guest feedback and complaints promptly, ensuring issues are resolved in a timely and effective manner.

Collaboration and Reporting

Work closely with the corporate team and other departments to align operational efforts with overall business objectives.
Regularly report on operational performance, challenges, and opportunities to senior management.

Qualifications:

The ideal candidate should have a minimum of 10+ years of experience in hotel operations, demonstrating proficiency in managing multiple properties with a preference for experience across various brands such as Marriott, Hilton, IHG, Choice, and Wyndham.
Proven track record of leadership abilities, showcasing skills in guiding, mentoring, and developing a team of General Managers and hotel staff effectively.
Strong emphasis on possessing financial acumen, problem-solving skills, and decision-making capabilities, coupled with experience using operational software and property management systems.
A Bachelor’s degree in Hospitality Management, Business Administration, or a related field is required, with preference given to candidates holding an MBA or equivalent advanced degree.
Must be willing and able to travel regularly between properties as necessary, with the role being based in Raleigh-Durham and requiring in-office presence throughout the workweek.

About Company

Shri Hotels is a leading hotel ownership, development, and management company, dedicated to providing superior guest services and experiences across its portfolio of properties. Shri Hotels proudly owns and operates over 650 hotel rooms, showcasing a versatile selection of select-service properties located throughout North Carolina.

Our portfolio features a diverse range of assets across renowned brands such as Marriott, Hilton, IHG, Choice, and Wyndham, reflecting our commitment to quality and excellence in the hospitality industry.

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hotel operations supervisor jobs in north carolina

Regional Director of Operations - Hospitality - Hotel Management

Hotel Operations Manager

Assistant Room Operations Manager

Operations Manager

Operations Manager

Operations Manager at the Cherokee Hotel at Harrah's - Cherokee, NC

General Manager - Hotel Operations

Operations Supervisor

Assistant Event Operations Manager

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