Top 573 It support Jobs in North Carolina

Tier 1 IT Support Technician — Wilmington, NC (Onsite)
Atlantic Computer Services —Wilmington, NC
- $21.63 - $25.00 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Field Service Engineer
TeamLogic IT —Wilmington, NC
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
3d
IT Equipment Testing & Audit Specialist
SurfaceTek —Durham, NC
- $15 - $18 an hour
- Full-time
- Software troubleshooting
- Mid-level
- Windows
- Paid holidays
- Paid time off
Quick Apply
Technology Support Analyst
University of North Carolina at Chapel Hill —Chapel Hill, NC
- $49,611 - $51,500 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Mid-level
- Office
- Health insurance
- Retirement plan
3d
Help Desk Technician
Computerway Food Systems —High Point, NC
- $50,000 - $55,000 a year
- Overnight shift
- Spanish
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Technical Support Representative
CVS Health —North Carolina
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
2d
IT Support Specialist
Xpress Data Inc —Charlotte, NC
- $65,000 - $75,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
4d
IT Service Desk Agent
Software Technology Inc —Charlotte, NC
- $32.50 an hour
- Hybrid work
- Mid-level
- Windows
- In-person
Quick Apply
IT Help Desk Administrator
Toppan Packaging Americas —Charlotte, NC
- $80,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Service Desk Analyst
Zones —Charlotte, NC
- $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- US work authorization
- Health insurance
Quick Apply
EHR Helpdesk Analyst (BHJOB1435_35580)
Astyra Corporation —Raleigh, NC
- $40 - $44 an hour
- Weekends as needed
- Remote
- Background check
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3h
Help Desk Technician
Ingles Markets —Black Mountain, NC
- From $41,990 a year
- Overtime
- Background check
- Customer service
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
IT Technical Support Administrator l
Atrium Health —Winston-Salem, NC
- $25.30 - $37.95 an hour
- Full-time
- Computer science
- Computer Science
- Hospital
- Paid parental leave
- Disability insurance
2d
Junior Service Support Analyst
Software Technology Inc —Charlotte, NC
- $32.50 an hour
- Hybrid work
- Windows
- In-person
- Entry level
Quick Apply
IT Technician I
Town of Holly Springs —Holly Springs, NC
- $66,631.00 - $99,946.51 a year
- Weekends as needed
- Computer Science
- Writing skills
- Basic math
- Disability insurance
- Health insurance
6d
Technology Support Analyst
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates —Wilmington, NC
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
14d
Technical Support Specialist
XceedIT, Inc. —Raleigh, NC
- $45,000 - $65,000 a year
- Full-time
- Windows
- Driver's License
- Travel
- Paid training
- Disability insurance
IT Service Specialist
Asahi Kasei —Cary, NC
- $70,000 - $85,000 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance
9d
IT Specialist
Triangle Home Services LLC —Apex, NC
- $22 - $26 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
IT Support Specialist
Kraken Kinetics —Pinehurst, NC
- $60,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Disability insurance
- Health insurance
3d

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it support jobs near north carolina

Tier 1 IT Support Technician — Wilmington, NC (Onsite)

Atlantic Computer Services
Wilmington, NC

Quick Apply

Job Details

Full-time
$21.63 - $25.00 an hour

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Microsoft Outlook
Field service
In-person customer service
Direct client contact
Windows
Printer (troubleshooting support)
DHCP
Computer hardware
Desktop (troubleshooting support)
Computer networking
DNS
Networking equipment (troubleshooting support)
Microsoft Teams
SharePoint
IT
IP networking
Network cable
Desktop administration

Full Job Description

About ACS

We're a boutique managed IT firm in Wilmington that works with small and mid-size businesses across southeastern NC. Our team is small on purpose — clients work directly with the engineers who handle their tickets, not a call center. We've been doing this since 2006, and our reputation is built on two things: we fix issues the right way the first time, and we communicate clearly while we do it.

This is not a chair-warming help desk job. You'll talk to real clients, own the resolution, and have direct access to senior engineers and ownership when you need help.

What you'll do day to day

Take inbound support requests from end users by phone, email, and ticket
Resolve common issues on the spot: password resets, MFA help, account lockouts, printer issues, Outlook problems, basic networking, software installs and updates
Triage and escalate bigger issues with clean, complete notes so the next tech doesn't have to start over
Document client environments, changes, and resolutions in our PSA (Datto Autotask)
Visit client sites in the Wilmington area for hands-on work — desktop deployments, hardware swaps, onboarding new users
Follow up with clients to confirm fixes held and they're satisfied with the work
Stay on top of patching, monitoring alerts, and routine maintenance from our RMM (Datto RMM)

What we need

Required:

3-5 years of hands-on IT experience supporting end users (helpdesk, internal IT, or MSP)
Strong communication skills — you can explain a technical issue to a non-technical person without being condescending or vague
Customer service mindset — you treat every ticket like the client is the only client
Solid working knowledge of Windows 10/11, Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), Active Directory or Entra ID, basic networking (DHCP, DNS, VPN)
Comfortable with both remote support tools and physical hands-on work (cables, switches, racks)
Reliable transportation and ability to work onsite at our Wilmington office and at client sites in the area
Local to Wilmington, NC — this role is not remote and does not offer relocation

Nice to have:

Experience at a managed service provider (MSP)
Familiarity with Datto Autotask, Datto RMM, SentinelOne, Huntress, or Proofpoint
CompTIA A+, Network+, or Microsoft 365 certifications
Exposure to small-business networking gear (UniFi, SonicWall, Meraki)
Backup and disaster recovery experience (Axcient, Datto)

Why work here

Small team, real ownership. Your name goes on the ticket. You see issues through. No bouncing clients between five techs.
Direct access to senior engineers and the owner. When you're stuck or want to grow, the help is one office away — not three layers up an org chart.
We invest in the right tools. SentinelOne, Huntress, Proofpoint, Axcient, Datto. You won't be fighting bad tooling.
Clients we actually like. We pick clients who value the relationship. The work is steady, the people are reasonable.
Room to grow. L1 today, L2 in 12-18 months for the right person. We promote from within.
Benefits: Health insurance, paid time off, paid holidays, 401(k), ongoing training and certification support.

How to apply

Apply through Indeed or send your resume and a short note about why this role interests you to [email protected]. Tell us about a time you handled a frustrated client well — that's the kind of detail that gets our attention.

Atlantic Computer Services is an equal opportunity employer.

Pay: $21.63 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Do you have reliable transportation and a valid drivers license?
Briefly describe a time you handled a frustrated client well. What was the situation, what did you do, and how did it end?

Experience:

End User IT Support: 3 years (Required)

Location:

Wilmington, NC 28403 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in north carolina

Tier 1 IT Support Technician — Wilmington, NC (Onsite)

Field Service Engineer

IT Equipment Testing & Audit Specialist

Technology Support Analyst

Help Desk Technician

Technical Support Representative

IT Support Specialist

IT Service Desk Agent

IT Help Desk Administrator

Service Desk Analyst

EHR Helpdesk Analyst (BHJOB1435_35580)

Help Desk Technician

IT Technical Support Administrator l

Junior Service Support Analyst

IT Technician I

Technology Support Analyst

Technical Support Specialist

IT Service Specialist

IT Specialist

IT Support Specialist

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