Top 14 Reservations | group rooms coordinator Jobs in North Carolina

Reservations | Group Rooms Coordinator
Omni Hotels & Resorts —Asheville, NC
- Full-time
- Microsoft Excel
- Customer service
- Hotel
Quick Apply
8d
Recreation Specialist (Full-Time)
Town of Southern Pines —Southern Pines, NC
- $44,612.64 - $55,765.80 a year
- Full-time
- Mid-level
- Ability to climb stairs
- Ability to lift 50 pounds
1d
Director of Facility Services
Cleveland Community College —Shelby, NC
- Mid-level
- Driver's License
- University
Recreation Program Coordinator
City of Newton, NC —Newton, NC
- $22.87 - $28.58 an hour
- Full-time
- CPR Certification
- Customer service
- Computer literacy
7d
Director of Revenue Management
Sage Hospitality —Raleigh, NC
- Full-time
- Up to 50% travel
- Sales
- Inventory management
- AD&D insurance
- Disability insurance
Sales Coordinator
Crescent Hotels & Resorts LLC —Charlotte, NC
- Weekends as needed
- Mid-level
- Hotel
- Organizational skills
Quick Apply
Sales Coordinator
YEDLA LLC —Charlotte, NC
- Full-time
- Contracts
- Entry level
Quick Apply
Sales Coordinator
DoubleTree by Hilton Greensboro Airport —Greensboro, NC
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid jury duty
- Paid holidays
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Group Sales Supervisor
Classic Vacations, LLC —Raleigh, NC
- $68,000 - $78,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Marketing
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
4d
Sales Coordinator
Embassy Suites Winston Salem —Winston-Salem, NC
- $16 - $18 an hour
- Weekends as needed
- Mid-level
- Hotel
- Driver's License
Quick Apply
Conference Coordinator-FT
LAKE JUNALUSKA ASSEMBLY INC —Lake Junaluska, NC
- Weekends as needed
- Ability to walk for extended periods
- Word processing
- Basic math
Quick Apply
Hotel Sales Coordinator
The Oberlin, Hilton Curio —Raleigh, NC
- Full-time
- Background check
- Mid-level
- Hotel
- Health insurance
- Dental insurance
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Hotel Sales & Events Coordinator
Courtyard & Residence Inn - Raleigh/Brier Creek —Raleigh, NC
- $40,000 - $42,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
2d
Hotel Sales & Events Coordinator
Hilton Garden Inn Raleigh-Durham/RTP —Durham, NC
- $40,000 - $42,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply

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reservations | group rooms coordinator jobs near north carolina

Reservations | Group Rooms Coordinator

Omni Hotels & Resorts -
Asheville, NC

Quick Apply

Job Details

Full-time
8 days ago

Qualifications

Customer communication

Full Job Description

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Overview:
Ensure that all Group bookings are handled and processed efficiently and correctly, through consistent interactions with the Sales & Convention Services Departments. To assist the Reservations Manager and Director of Revenue Management in managing the department’s day to day activities, when asked

Responsibilities:

Review group blocks for cut off date extensions, and ensuring the group blocks are created and monitored correctly prior, during, and post the groups dates.
Attend weekly group pick-up meetings
Run group arrivals lists daily for future arrival dates, and no-show reports daily.
Check for duplicate reservations – by calling all multiple same name reservations to ensure accuracy of guest names, and any special requests.
Check for group reservation errors – and contact caller of the reservation or group contact accordingly to obtain and verify information.
Report to the Reservations Manager and the Director of Revenue Management.
Work with the Convention Service Manager and Group Clients with group rooming lists, reservation changes, and group billing – according to contract and email history.
Complete Group Commission Report, after group’s departure.
Monitor room type availability daily.
Monitor non-guaranteed reservations daily, and contact caller of reservation if needed. You will be responsible for canceling the reservation when required.
Create and maintain group & transient room blocks. Ensure all reservations have correct billing, and all other necessary information.
Complete competition rate analysis as needed.
Take in-house reservations calls from customers and OmniRez agents requesting on property assistance or any and all other calls pertaining to room reservations.
Monitor Internet and FIT bookings, availability, and billing. Completing commission payment requests accordingly.
Assist in completing all VIP and internal reservations, communicating any issues to Reservation Manager or OmniRez HelpDesk Supervisor.
Assist in completing all fax and email reservations.
Research outstanding Travel Agent Commissions for groups.
Research and charge for all no-shows, cancelations, and deposits.

Qualifications:

Knowledge of four-diamond / four-star customer service standards
Previous experience in a Luxury Hotel Customer Service / Reservations (strongly preferred)
Experience with Delphi, Opera ORS, and Opera PMS (strongly preferred)
Proficient computer skills on Microsoft Office, Excel, and Word
Excellent and professional communication skills
Highly detailed, and able to maintain excellent organizational skills – while working in a fast pace environment.
Ability to multi-task while working on up to 50-60 future groups.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

Quick Apply

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reservations | group rooms coordinator jobs in north carolina

Reservations | Group Rooms Coordinator

Recreation Specialist (Full-Time)

Director of Facility Services

Recreation Program Coordinator

Director of Revenue Management

Sales Coordinator

Sales Coordinator

Sales Coordinator

Group Sales Supervisor

Sales Coordinator

Conference Coordinator-FT

Hotel Sales Coordinator

Hotel Sales & Events Coordinator

Hotel Sales & Events Coordinator

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