Top 165 Senior client services coordinator Jobs in North Carolina

Associate Director, Client Services - Account Management
Judi Health —Charlotte, NC
- $129,000 - $150,000 a year
- Hybrid work
- Office
- 3 years
- SQL
Quick Apply
Patient Services Coordinator, Home Health
Centerwell —Charlotte, NC
- $40,000 - $52,300 a year
- Full-time
- Management
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Direct Care Supervisor, NC
Eckerd Connects —Ridgeway, NC
- $48,278 a year
- Full-time
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Regional Field Operations Manager (GIS & Utilities)
The Davey Tree Expert Company —North Carolina
- $85,000 - $105,000 a year
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
GSMR Special Events Coordinator
SCENIC RAILROADS ACQUISITION CORP —Bryson City, NC
- $17 - $24 an hour
- Extended hours
- Background check
- Marketing
- Ability to walk for extended periods
Quick Apply
7d
Direct Care Supervisor, NC
Eckerd Connects —Manson, NC
- $48,278.00 - $48,278.16 a year
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
CNA Part-time/Full-time
Golden Harmony - Raleigh NC —Raleigh, NC
- $16 - $18 an hour
- Part-time
- Home Health
- Older adults
- CNA
- Paid training
- Health insurance
Companion Part-time
Golden Harmony - Raleigh NC —Raleigh, NC
- $16 - $18 an hour
- Part-time
- Home Health
- Older adults
- Entry level
- Paid training
- Health insurance
Operations / Delivery Coordinator
Motion Recruitment —Charlotte, NC
- Contract
- Microsoft Excel
- Microsoft Outlook
- Office
11d
Mission Critical - Senior Project Manager
Adams Electric Company —Charlotte, NC
- $130,000 - $190,000 a year
- Construction site
- Senior level
Quick Apply
7d
Direct Care Supervisor
Eckerd Connects —Yanceyville, NC
- $48,589 a year
- Full-time
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
In Home Caregiver
Always Best Care Senior Services —Pittsboro, NC
- $16 - $18 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
8d
In Home Caregiver
Always Best Care of Alamance, Durham, Guilford & Orange —Burlington, NC
- $12 - $14 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Health insurance
Quick Apply
8d
Direct Care Supervisor
Eckerd Connects —Yanceyville, NC
- $48,589 a year
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Certified Nursing Assistant (CNA)
Always Best Care Senior Services —Chapel Hill, NC
- $18 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Health insurance
Quick Apply
8d
Certified Nursing Assistant (CNA)
Always Best Care Senior Services —Burlington, NC
- $15 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Health insurance
Quick Apply
8d
Sr. Transaction Coordinator - Remote or Hybrid
Cushman & Wakefield —Raleigh, NC
- $55,250 - $65,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Health savings account
- Disability insurance
Quick Apply
13d
Senior Mission Coordinator (East Coast)
Saalex —Havelock, NC
- $120,000 - $140,000 a year
- Analysis skills
- Bachelor's degree
- Experience equivalent to degree accepted
- Flexible schedule
Quick Apply
Territory Manager
InStride Health —Charlotte, NC
- $80,000 - $90,000 a year
- Remote
- Google Workspace
- Presentation skills
- Children
- Paid parental leave
- Paid holidays
Community Outreach Coordinator
Visiting Angels —Asheville, NC
- Full-time
- Hybrid work
- Marketing
- Project management
- Bachelor's degree
- Flexible schedule
Quick Apply

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Associate Director, Client Services - Account Management

Judi Health
Charlotte, NC

Quick Apply

Job Details

$129,000 - $150,000 a year

Qualifications

Spreadsheets
Employee relationship building
Bachelor's degree
Managing projects
Productivity software
Cross-functional team management
Cross-functional communication

Full Job Description

About Judi Health

Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. Judi Health replaces fragmented, outdated systems with the industry's first Unified Claims Processing™ architecture, seamlessly consolidating pharmacy and medical benefit administration on a single, secure platform. By delivering true price transparency, eliminating unnecessary middleman fees, and leveraging advanced AI-powered care delivery, Judi Health helps clients achieve unprecedented operational efficiency and service levels.

At Judi Health, we're deploying the infrastructure our country needs to deliver the healthcare we all deserve. We are the intelligence platform powering benefits plans for millions of Americans and proudly leading the next generation of care. To learn more, visit www.judi.health.

Location: Hybrid 3 days (offices in NYC, Denver, CO and Charlotte, NC area)

Position Overview:

The Associate Director, Account Management is responsible for managing the planning, execution, issue resolution and day to day account management functions of an assigned high profile and limited client portfolio and team to ensure ongoing client satisfaction in the Pharmacy Benefit Management (PBM) market segment including Health Systems, Employer Groups, Public Entities, Labor/Union and Small Market.

Additionally, this position will lead and collaborate with internal Judi Health teams/departments on the development of standard operating procedures and best practices in support of Account Management and PBM Services Account Management needs to operate efficiently and at scale in accordance with the policies and practices of Judi Health.

This position manages Account Managers, Account Coordinators and may include other designated members of the PBM Account Management Team (i.e. Subject Matter Specialist, PBM Services). This position reports to Director or Senior Director-level supervisors in the PBM vertical.

Position Responsibilities:

Supervise and support a team of account managers and/or account coordinators to ensure client satisfaction, retention, and performance.

Support clients in a leadership capacity, focusing on escalation management and relationship development.

Manage high profile but limited client book.

Conduct regular team meetings to align goals, share updates, and address challenges.

Mentor and develop team members to enhance their skills and knowledge in PBM services.

Handle escalations and provide strategic guidance to resolve client issues efficiently.

Serve as the point of contact for key clients, fostering strong, long-term relationships.

Lead team in the form of account managers and/or account coordinators to ensure proactive and effective communication with clients.

Support implementation teams with client onboarding, ensuring a smooth transition and clear understanding of PBM services.

Proactively address client concerns, ensuring quick and effective resolution of issues.

Act as a liaison between clients and internal teams to manage escalations and resolve conflicts.

Stay updated on industry trends and regulations, sharing knowledge with the team

Implement process enhancements to optimize service delivery and efficiency.

Help build and develop job aids, policies and procedures, and standard operating procedures for the client account management team.

Responsible for adherence to the Judi Health Code of Conduct, including reporting of noncompliance.

Required Qualifications:

Undergraduate bachelor's degree, with record of strong academic performance

5+ years of proven experience in PBM / health plan, benefits consulting, healthcare industry

Track record of building trusting internal and external relationships

Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables

Experience working with structured and unstructured data

Proficient in Microsoft Office, particularly Excel, SQL a bonus

Ability to balance multiple complex projects simultaneously

Exceptional written and verbal communication skills

Extremely flexible, highly organized, and able to shift priorities easily

Attention to detail & commitment to delivering high quality work product

Ability to travel, not to exceed 25%

Preferred Qualifications:

3+ years of people management experience

All employees are responsible for adherence to the Judi Health Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.

Quick Apply

Refine Your Search

senior client services coordinator jobs in north carolina

Associate Director, Client Services - Account Management

Patient Services Coordinator, Home Health

Direct Care Supervisor, NC

Regional Field Operations Manager (GIS & Utilities)

GSMR Special Events Coordinator

Direct Care Supervisor, NC

CNA Part-time/Full-time

Companion Part-time

Operations / Delivery Coordinator

Mission Critical - Senior Project Manager

Direct Care Supervisor

In Home Caregiver

In Home Caregiver

Direct Care Supervisor

Certified Nursing Assistant (CNA)

Certified Nursing Assistant (CNA)

Sr. Transaction Coordinator - Remote or Hybrid

Senior Mission Coordinator (East Coast)

Territory Manager

Community Outreach Coordinator

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