Role summary
This position is ideal for an experienced field sales leader or early-in-career program manager to join the North America Learning & Development team as Sr.Manager, Sales Associate Program, ensuring our sales associates teams are equipped with the knowledge and skills to move to field-based sales roles and win.
Reporting to North America Learning & Development leadership, you will own the North America Sales Associate program and lead the management and support team to drive the structure, rigor, and processes to create a reliable and field-ready Territory Manager bench.
This is a full time position in our Morrisville, NC or Tempe, AZ office.
Role expectations
- Own the Sales Associate program, including structure and integrity, recruiting and onboarding, training, coaching, ongoing development, and placement
- Lead, coach, and develop a team of site supervisors (Morrisville and Tempe office locations) through regular 1:1s, direct observation, and performance evaluations.
- Oversee training design, development, and delivery in partnership with the sales training team to ensure high quality development and certification experiences.
- Oversee recruitment strategy and partner with Talent Acquisition to hire ideal candidates
- Collaborate with field sales teams to support readiness and territory success.
- Monitor KPIs, drive sales results, and remove barriers to performance.
- Manage program logistics, including scheduling, housing, travel, and expense oversight.
- Provide program reporting and insights to leadership and stakeholders
- Execute on all other program responsibilities
What we're looking for
- Education: Bachelor’s degree or equivalent experience with a minimum of 6 years sales and/or early-in-career experience
- Experience: Minimum 10+ years of recent sales experience; sales management and/or training experience with a background in pharmaceutical or medical device sales training preferred
- Skills: Sales, sales process, sales training, sales leadership, coaching, performance development, data fluency, process improvement, training facilitation, project management, presentation, knowledge application, performance management, interviewing
- Communication: Demonstrated skills at all stakeholder levels and proven ability to influence with and without authority; Strong sense of ownership, holding self and others accountable to meet/exceed expectations
- Teamwork: Demonstrated ability to manage multiple deadline-driven projects in a fast-paced, inclusive team environment; ability to own and adhere to sales training related processes and systems
Complementary skills
- Instructional design, learning analytics, LMS/learning platforms administration
- Project management and project management software utilization
- MS Office Suite and Copilot integration
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Your growth and well-being:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Discover Align:
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.
We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!
Want to discover more about exocad and Cubicure? Click on their names for additional information.
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Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
