Top 54 Service coordinator / dispatcher Jobs in North Carolina

Service Coordinator / Dispatcher
WMH —Charlotte, NC
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Profit sharing
- Paid holidays
Quick Apply
Commercial HVAC Technician
BGIS —Raleigh, NC
- $30 - $45 an hour
- Overtime
- Customer service
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
8d
Commercial HVAC Technician
BGIS —Charlotte, NC
- $30 - $42 an hour
- Overtime
- Mid-level
- 3 years
- Travel
- Paid holidays
- Disability insurance
Service Coordinator / Dispatcher
Wheeler Material Handling —Charlotte, NC
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Profit sharing
- Paid holidays
Service Intake Coordinator
Pro-Serv Food Equipment —Raleigh, NC
- $21 - $25 an hour
- Full-time
- No experience needed
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
6d
Service Desk Dispatcher / Coordinator
Network Essentials, Inc. —Charlotte, NC
- Monday to Friday
- Mid-level
- Office
- Windows
Quick Apply
1d
Service Dispatcher - Facilities Retail
Lightpath Electric —Charlotte, NC
- $50,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Quality control
- Health insurance
- Dental insurance
Quick Apply
13d
Customer Care Coordinator
Stewart Moving & Storage —Fayetteville, NC
- Full-time
- Mid-level
- Residential
- Commercial
- Health insurance
- Dental insurance
Dispatcher
Shield Fire & Safety Solutions, Inc. —Wilmington, NC
- $18 - $21 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Paid time off
- Retirement plan
Quick Apply
4d
Service Support Coordinator
WMH —Charlotte, NC
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
Equipment Rental Coordinator
Wheeler Material Handling —Charlotte, NC
- $22 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Profit sharing
- AD&D insurance
Parts & Warranty Coordinator
Pro-Serv Food Equipment —New Bern, NC
- $22 - $25 an hour
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Mobile Service Unit Dispatcher
flyExclusive —Raleigh, NC
- Full-time
- Background check
- Ability to walk for extended periods
- Mid-level
- Relocation assistance
- 401(k) matching
10d
Security Officer/Dispatcher
Johnson C. Smith University —Charlotte, NC
- $2,720 a month
- Full-time
- Background check
- Mid-level
- Residential
- Paid jury duty
- Disability insurance
Mobile Service Unit Dispatcher
EXCLUSIVE JETS LLC —Raleigh, NC
- Full-time
- Background check
- Ability to walk for extended periods
- Mid-level
- Relocation assistance
- 401(k) matching
Quick Apply
10d
911 Dispatcher
The Town of Waynesville —Waynesville, NC
- Up to $64,917.20 a year
- Online Application
- Background check
- Mid-level
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
9d
Dispatcher
Suddath —Charlotte, NC
- Full-time
- 5 years
- Computer literacy
- Basic math
- Paid holidays
- Tuition reimbursement
Quick Apply
9d
Equipment Rental Coordinator
WMH —Charlotte, NC
- $22 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Profit sharing
- AD&D insurance
Quick Apply
Mobile Service Advisor
National Fleet Management Inc —Greensboro, NC
- $22 - $28 an hour
- Rotating shift
- Mid-level
- Office
- Profit sharing
- Health savings account
Quick Apply
Field Dispatcher
JAMES RIVER EQUIPMENT VIRGINIA LLC —Greensboro, NC
- Full-time
- Dealership
- No high school diploma
- Mid-level
- Health savings account
- Paid holidays
5d

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service coordinator / dispatcher jobs near north carolina

Service Coordinator / Dispatcher

WMH -
Charlotte, NC

Quick Apply

Job Details

Full-time

Benefits

Profit sharing
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Cell phone reimbursement
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

Description

Charlotte, NC | Full-Time | Onsite | Monday-Friday

Competitive Pay Based on Experience

WMH Solutions is looking for a Service Coordinator / Dispatcher to support our customers, technicians, and service operations team.

If you've worked in service dispatching, service writing, customer support, automotive service, fleet maintenance, equipment service, heavy equipment, construction equipment, or industrial operations, this could be an excellent opportunity to grow your career.

In this role, you'll help coordinate technician schedules, manage service work orders, communicate with customers, support billing and documentation, and keep service operations moving efficiently.

Simply put:

You'll be one of the key people helping customers get the support they need and helping technicians stay productive in the field.

When a customer's equipment is down, every minute matters.

This position serves as the connection point between:

✔ Customers

✔ Field Service Technicians

✔ Parts Personnel

✔ Branch Operations

✔ Service Leadership

Your ability to stay organized, communicate clearly, and keep moving pieces aligned directly impacts customer satisfaction, technician productivity, and overall service performance.

For more than 35 years, WMH Solutions has been a trusted leader in material handling equipment, service, rentals, fleet management, automation, and warehouse solutions.

Today, WMH supports customers across six states with 11 locations and more than 250 associates.

✔ Exclusive Linde Material Handling dealership partner

✔ 35+ years of industry leadership

✔ Growing service organization

✔ Industry-leading technology and equipment

✔ Internal promotion opportunities

✔ Leadership development programs

✔ Long-term career stability

✔ Team-oriented culture

At WMH, we don't just fill positions.

We invest in people and help build long-term careers.

Compensation & Benefits

✔ Medical Insurance

✔ Dental Insurance

✔ Vision Insurance

✔ Life Insurance

✔ Short-Term & Long-Term Disability

✔ 401(k) with Company Match

✔ Profit Sharing Opportunities

✔ Paid Holidays

✔ Paid Time Off

✔ Cell Phone Allowance

✔ Professional Development

✔ Leadership Development Opportunities

✔ Internal Career Growth

What You'll Do

Coordinate incoming customer service requests
Schedule and dispatch field service technicians
Manage technician workloads and service activity
Monitor work-in-progress (WIP)
Communicate scheduling updates and service timelines

Open, manage, and close service work orders
Maintain accurate service documentation
Ensure labor, parts, and billing information is entered correctly
Support warranty and service processing activities
Maintain accurate customer and equipment records

Serve as a primary point of contact for service-related inquiries
Provide customers with service status updates
Coordinate communication between customers and technicians
Deliver a high level of customer service and follow-through

Support service reporting and documentation
Assist with fleet and rental administration activities
Support branch service operations
Help identify opportunities to improve efficiency and customer satisfaction

✔ Dispatching technicians

✔ Updating customers on service progress

✔ Creating and processing work orders

✔ Coordinating parts and labor information

✔ Monitoring technician schedules

✔ Resolving service-related issues

✔ Supporting billing and documentation

✔ Helping the team stay organized and on schedule

No two days are exactly the same.

Success comes from staying organized, communicating effectively, and keeping multiple priorities moving forward.

What We're Looking For

Service Coordination
Service Dispatch
Service Writing
Automotive Service Advising
Fleet Maintenance Coordination
Equipment Service Support
Heavy Equipment Operations
Construction Equipment Service
Material Handling Equipment
Customer Service
Operations Support
Branch Administration

High School Diploma or GED
2+ years of experience in service coordination, dispatching, customer support, operations support, administration, or related fields
Strong organizational and multitasking skills
Excellent communication skills
Strong attention to detail
Ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office and computer systems

Forklift industry experience
Material handling experience
Automotive service experience
Heavy equipment experience
Service management software experience
Fleet maintenance coordination experience

Service Coordinator
Service Dispatcher
Service Writer
Service Administrator
Automotive Service Advisor
Fleet Coordinator
Maintenance Coordinator
Operations Coordinator
Customer Service Coordinator
Branch Administrator
Rental Coordinator
Equipment Service Coordinator

If your background is similar, we'd encourage you to apply.

If you're looking for an opportunity where your organizational skills, communication abilities, and service mindset make a direct impact every day, we'd love to hear from you.

Join a growing organization, support a talented team of technicians, and build a long-term career with one of the Southeast's leading material handling companies.

Apply today and discover what's possible with WMH Solutions.

WMH Solutions is an Equal Opportunity Employer.

About WMH

WMH is a 35+ year material handling leader with 11 locations across the Southeast and 250+ professionals powering sales, service, fleet, and aftermarket operations.

Why WMH? We’re Built Different.

Exclusive Linde Material Handling partnership
Industry-leading automation & fleet tech
Leadership development at every level
Top-tier pay + long-term stability

This isn’t a parking spot.
This is a launchpad.

If you’re ready to:
✅ Stop watching growth
✅ Start building it
✅ And shape the future of aftermarket operations…

Your future moves fast. Make sure it’s moving forward. Don’t watch from the sidelines—

Apply Today:
wmhsolutions.pinpointhq.com

At WMH, we don’t just offer jobs—we create unstoppable careers.

Equal Employment Opportunity

At WMH, we believe diversity drives innovation and opportunity fuels excellence. Every applicant and employee deserves a workplace where they’re respected, supported, and valued. We provide equal employment opportunities to all — regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We maintain a workplace free from discrimination, harassment, and retaliation so every person can thrive.

Accessibility

If you need an accommodation during the hiring process, we’re here to help. Please reach out and we’ll gladly support you.

Your Career Has a Future Here

We don’t just offer jobs — we build careers grounded in growth, integrity, innovation, and real opportunity.

Your talent belongs in a place where it’s recognized and developed.

Explore Opportunities: https://wmhsolutions.pinpointhq.com

Quick Apply

Refine Your Search

service coordinator / dispatcher jobs in north carolina

Service Coordinator / Dispatcher

Commercial HVAC Technician

Commercial HVAC Technician

Service Coordinator / Dispatcher

Service Intake Coordinator

Service Desk Dispatcher / Coordinator

Service Dispatcher - Facilities Retail

Customer Care Coordinator

Dispatcher

Service Support Coordinator

Equipment Rental Coordinator

Parts & Warranty Coordinator

Mobile Service Unit Dispatcher

Security Officer/Dispatcher

Mobile Service Unit Dispatcher

911 Dispatcher

Dispatcher

Equipment Rental Coordinator

Mobile Service Advisor

Field Dispatcher

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