Top 160 Service desk engineer Jobs in North Carolina

Technical Support Engineer Tier I
Action1 —North Carolina
- Full-time
- Remote
- Linux
- 1 year
- Communication skills
- Opportunities for advancement
- Flexible schedule
Service Desk Engineer
StoredTech —Raleigh, NC
- $25.00 - $31.25 an hour
- Full-time
- Background check
- Google Workspace
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
12d
Service Desk Support Manager (MSP)
CR3D Inc —Charlotte, NC
- $85,000 - $110,000 a year
- Full-time
- Hybrid work
- Management
- Office
- Continuous improvement
- Health insurance
- 401(k) matching
Quick Apply
Desktop Support Level 2
Americas Technician Services —Raleigh, NC
- $25.00 - $38.50 an hour
- Urgently hiring
- Mid-level
- Windows
- Microsoft Office
Quick Apply
Data Center Technician, Global Server Ops
Google —Lenoir, NC
- $86,000 - $119,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
11d
Entry Level Network Administrator (on-site)
Northwood Office —Charlotte, NC
- Extended hours
- Computer science
- Computer Science
- Office
Quick Apply
Tier 1 IT Support Technician — Wilmington, NC (Onsite)
Atlantic Computer Services —Wilmington, NC
- $21.63 - $25.00 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Director of DevOps and Cloud, Hands-on, Onsite in Charlotte, NC
Next Step Systems – Recruiters for Information Technology Jobs —Charlotte, NC
- $170,000 - $220,000 a year
- Full-time
- Mentoring
- Recruiting
- Contracts
- Health insurance
- Dental insurance
Quick Apply
Civil Engineer EIT- Water/Wastewater
Stantec —Raleigh, NC
- Full-time
- Civil engineering
- Office
- Analysis skills
- Wellness program
- Health savings account
Fire Alarm Designer
Pye-Barker Fire & Safety, LLC —Wilmington, NC
- Full-time
- Customer service
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
5d
Fire Sprinkler Designer
Pye-Barker Fire & Safety, LLC —Wilmington, NC
- Full-time
- Research
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
IT Support Associate I
Expeditors —Charlotte, NC
- Full-time
- Computer Science
- Analysis skills
- Continuous improvement
- Employee stock purchase plan
- Paid holidays
Quick Apply
3d
IT Support Engineer – Level 1
IT Practice —Raleigh, NC
- $15 - $25 an hour
- Contract
- HIPAA
- Windows
- Power tools
Quick Apply
3d
IT Help Desk Specialist
GRAIL, Inc. —Durham, NC
- $31 - $37 an hour
- Weekends as needed
- Laboratory
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
18h
ITSM Support Engineer
Targan Inc —Raleigh, NC
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
Desktop Support Technician - CLT Airport
ESP Global Services Limited —Charlotte, NC
- $25 - $28 an hour
- 8 hour shift
- Mid-level
- Ability to lift 50 pounds
- 1 year
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician – Level 3 SkillBridge Fellow
Divers Alert Network (DAN) —Durham, NC
- Full-time
- Mid-level
Sales Engineer II, SE Desk - Southeast
Samsara —North Topsail Beach, NC
- $77,350 - $104,000 a year
- Computer Science
- Bachelor of Science
- Mid-level
- Health insurance
- Parental leave
ICT Service Desk Engineer
Ascom —Morrisville, NC
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Analyst
NV5 —Cary, NC
- Full-time
- Mid-level
- Office
- Trade school
- Health insurance
- Dental insurance

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service desk engineer jobs near north carolina

Technical Support Engineer Tier I

Action1
North Carolina

Apply Now

Job Details

Full-time

Benefits

Opportunities for advancement
Flexible schedule

Qualifications

Customer follow-ups
Knowledge management
Technical support via phone
GPO
Phone communication
Software deployment
Network configuration
Client inquiry handling
Operating system updates
Incident Escalation
Software installation
Post-sales issue resolution
Technology security practices
Patch management
Log analysis tools
Resolving technical support tickets
Customer service knowledge base
Linux
1 year
Online help documentation
Communication skills
Developing technical user guides
PowerShell
Entry level
Active Directory management

Full Job Description

Description

Who we are:

Action1 is an autonomous endpoint management platform trusted by thousands of organizations, including many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience.

In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.

Responsibilities:

Provide timely, efficient technical support with prompt responses to customer inquiries.
Troubleshoot and resolve customer issues via phone and other communication channels.
Follow up with customers post-troubleshooting to ensure full product functionality.
Build and maintain an internal knowledge base with useful guides and solutions.
Continuously refine and enhance the customer support process for better efficiency.
Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams.
Participate in customer meetings when needed to troubleshoot and resolve issues directly.

An ideal candidate will have:

1–3 years of professional experience in a Technical Support, Help Desk, or IT Support role.
Have a foundational understanding of Microsoft Windows operating systems
Show interest in troubleshooting software and resolving patching issues
Have basic exposure to PowerShell (e.g., reading or running simple scripts)
Be familiar with macOS and/or Linux environments
Understand basic software installation processes (installers, setup steps, configurations)
Have experience in customer service, helpdesk, or IT support roles
Demonstrate strong communication and problem-solving skills
Be motivated to learn and grow within a technical support role
Introductory knowledge of Active Directory or Group Policy

Would be a plus:

Exposure to patch management or endpoint management tools
Basic familiarity with system logs or tools like Windows Event Viewer
Exposure to Windows Server environments
Basic understanding of IT security principles
Ability to identify and troubleshoot failed patch installations
Familiarity with software deployment and configuration using install switches
Ability to review and interpret logs and event data

Benefits:

Engaging challenges and opportunities to solve real-world problems.
Continuous professional growth and learning with cutting-edge technologies.
A stable income, flexible working hours, and opportunities for advancement.
A supportive and collaborative team of skilled professionals.
A remote-first culture, offering flexibility and work-life balance.

Apply Now

Refine Your Search

service desk engineer jobs in north carolina

Technical Support Engineer Tier I

Service Desk Engineer

Service Desk Support Manager (MSP)

Desktop Support Level 2

Data Center Technician, Global Server Ops

Entry Level Network Administrator (on-site)

Tier 1 IT Support Technician — Wilmington, NC (Onsite)

Director of DevOps and Cloud, Hands-on, Onsite in Charlotte, NC

Civil Engineer EIT- Water/Wastewater

Fire Alarm Designer

Fire Sprinkler Designer

IT Support Associate I

IT Support Engineer – Level 1

IT Help Desk Specialist

ITSM Support Engineer

Desktop Support Technician - CLT Airport

IT Help Desk Technician – Level 3 SkillBridge Fellow

Sales Engineer II, SE Desk - Southeast

ICT Service Desk Engineer

IT Analyst

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