Haynes Inc. an experienced long-term government contractor, is searching for a Business Process Analyst for Account Receivable to serve our client, the Department of State (DOS) in beautiful Charleston, SC. To be considered for this job, the candidate must be able to obtain a security Secret Clearance, or already possess one. A Secret Clearance will open a lot of other doors for your career with the Government, including the possibility of being hired directly. This is a full-time job with a starting salary range between $49,000 and $55,000 PLUS our generous benefits package (outlined below)
About Haynes, Inc.
Haynes Inc, continues to partner with Department of State (DoS) in Charleston, SC. Our 80+ employees. support the DoS Comptroller and Global Financial Services (CGFS) Center in the areas of: Global Compensation, Information Systems Security (ISSO), and Global Financial Operations.
Haynes, Inc. provides our employee family a robust benefits package including: 11 paid Federal holidays, generous Employer Match on your 401k, Paid Time Off, Medical/Dental/Vision Insurance, Flexible Spending Accounts, Life Insurance, Disability, Tuition Reimbursement, free Professional Development & Training Program with 9000+ courses, and more! We thrive on providing a good work/life balance and in creating an inclusive culture where employees feel valued, appreciated, and are rewarded for top performance!
Department Overview
The Bureau of the Comptroller and Global Financial Services Charleston (CGFS), Department of State (DoS) has a requirement for a Business Process Analyst to perform accounting, reconciliation, collections, data entry, systems analysis and support services in the area of the Accounts Receivables Branch. We serve the U.S. Foreign Service, Department of State Civil Service, Foreign Service Retirees, Embassies, and Overseas U.S. Agencies reaching 180 countries and 140 currencies. Haynes, Inc. provides services in: Accounting, Administration, Budget, Travel, Vouchering, Accounts Receivables, Reconciliation, Systems Analysis, Information Systems, Computer Security, Payroll and Compensation, Treasury, Payroll Customer Service, Training, Audits, and Paralegal Analysis.
Successful candidates will demonstrate strong written and oral communication skills and the ability to coordinate effectively with offices and bureaus across the Department to support accurate, timely, and compliant financial operations.
Interested in Applying? I have a few preliminary questions..
- Do you love independence in a Team Environment?
- Do you love analysis and problem solving?
- Do you love figuring out how to make a business process more efficient?
- Can you create and maintain Excel spreadsheets with your intermediate knowledge of Excel?
If you answered “yes” to most of these, keep reading on
You Must Meet the Following Minimum Requirements
- A four-year degree from an accredited college or university is required, or
- 2 years of college + 2 years of experience relative to the specific position, or
- 4 years of experience relevant to the specific position
- Experience performing technical tasks and analysis related to Accounts Receivables
Preferred Skills
- Experience in accounting systems, practices and procedures are desirable
- A good understanding of government accounting and standard General Ledger requirements is desired
- Experience providing senior accountant services to DoS financial service organizations
- Experience providing leadership to less experienced team members in the area of training, work product review, consultation and problem solving.
- Functional expertise and experience in Federal Accounting Operations, policies, practices, reporting, and business process/requirements is desirable and may be substituted for the IT experience.
- Ability to acquire in-depth understanding of the function and/or the automated systems that support the business process or task.
Our most Successful Employees in this Position Demonstrate
- Ability to obtain in-depth functional knowledge of financial operations that provides a basis for analyzing business processes, information flows and relationships to the supporting automated systems.
- Current knowledge or ability to learn Department of State accounting and financial policies and procedures as contained in the Foreign Affairs Manual and Foreign Affairs Handbook, as supplemented with internal operating procedures and its application to DoS financial and accounting systems is preferred.
- Possess technology savviness and ability to catch on quickly; position requires experience with managing a high-volume inbox and phone calls. Knowledge on computer-based applications including word-processing, web-based applications, spreadsheets (VLOOKUP and pivot tables, and database management).
- The candidate should be a team-player with a positive attitude.
- Able to multi-task during times of high call and email volume to accurately address customer inquiries.
- Escalate issues to the Supervisor and Manager as appropriate.
- Attention to detail, critical thinking, and out-of-the-box thinking is encouraged, ability to work and mold to an ever-changing environment is a must.
- Perform extensive research and analysis of accounts when notified of accounting errors; take appropriate action regarding notification of bankruptcies and death; coordinate with cross-servicing portfolio manager regarding write-off transactions.
- Ability to compile and analyze data from various sources into an organized report format; coordinate with team members to ensure proper financial management.
Job Responsibilities
- Daily services will involve accounting transaction analysis, verification of accounting system interfaces, identification of accounting errors, causes for the errors and taking appropriate corrective action, making accounting entries into the automated system as needed
- Maintain memoranda accounting records and spreadsheets as needed to supplement the official accounting records and to supplement work measurement
- Perform General Ledger reconciliations, preparation of financial statements and other data maintenance requirements associated with providing accounting services
- Safeguard and secure Personable Identifiable information, adhere to OMB’s A-123 Internal Controls and provide input into the annual review of the A -123 budget cycle memos.
- Provide excellent customer service to debtors by responding timely to phone calls and monitor/respond to emails inquiries until debts are fully collected or referred to Treasury for further cross-serving functions.
- Create, update and monitor accounts for collection receivables in our proprietary accounting system, Global Financial Management System (GFMS)
- Ensure that rejected transactions in our accounting system are corrected and processed within the correct accounting period.
- Process refunds for over-collections or overseas tax refunds; seek proper approval for waiver of fees if principal is paid in full.
- Respond timely to documentation requests from internal and external customers following all security and privacy protocols
- Process credit card or ACH collection transactions via the Treasury Pay.gov system on behalf of customers. Maintain accounting records and spreadsheets as needed to supplement the official accounting records for all transactions. Ensure all related documentation pertaining to debt is uploaded into the Document Imaging system.
- Research aged debts, by requesting additional documentation from Diplomatic Research and prepare Loan recovery spreadsheets to correctly calculate fees based on new receivable status or collections.
- Maintain assigned accounts to ensure they do not become delinquent, refer delinquent accounts and delinquent installment agreements to Treasury Cross-servicing.
- Update Treasury’s Cross-servicing referral cumulative report to ensure proper debt referral on to Treasury Cross-servicing functions and process IPAC collections received Treasury’s collection efforts.
- Generate, modify and export reports from our Global Business Intelligence (GBI) software to analyze trends, process deficiencies within any over payment portfolios assigned; perform identification and problem-solving associated with Debt Collection to improve collection results.
- Support ISO 9001 requirements by reviewing existing Quality Work instructions (QWIs), Reference Documents (RDs), Forms, etc. to ensure they are relevant and consistent with business processes and CGFS policy requirements.
- Other duties as assigned.
Software Systems Utilized:
- Accounting Systems: GFMS and RFMS
- Reporting Database: Global Business Intelligence
- Document Storage: Document Imaging system
- Office: Microsoft Office
- Collection Research: LexisNexis
- Security Clearance Requirement
Additional Information:
To be hired, the candidate must reside in the state of South Carolina. This position supports a government contract and is subject to the government agency rules and management. All contractors supporting the Department of State must be able to either possess or obtain a security clearance of Secret. Employees shall remain in their current position for at least one year before applying for another job within the company or contract.
Work Schedule:
This is a full-time job located on Dyess Ave. in North Charleston, SC. Work hours are 40 hours per week between the hours of 6:00 am - 6:00 pm. Flextime is available. Core working hours are 9:45 am - 2:45pm. Work schedule is based on the work requirements of our client’s division, Global Financial Services. The contract has a non-compensated 30-, 45-, or 60-minute lunch Monday through Friday. Additional hours may be required and/or must be authorized by your Program Manager and DoS Management.
Haynes, Inc is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, religion, gender, national origin, age, marital status, disability, veteran status, sexual orientation, or other protected status in any of the terms or conditions of employment.
