Top 44 Patient representative Jobs in North Charleston, Sc

Patient Service Representative II
Solaris Health Holdings LLC —North Charleston, SC
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Patient Representative
CareNow - Rivers Ave —North Charleston, SC
- Full-time
- Internal Medicine
- Urgent Care
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Patient Representative
CareNow - Wescott —North Charleston, SC
- Part-time
- Internal Medicine
- Urgent Care
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Patient Services Representative - Primary Care
Roper St. Francis Healthcare —Charleston, SC
- Monday to Friday
- Basic math
- Primary Care
- High school diploma or GED
- Health savings account
- Disability insurance
8d
Patient Service Representative - Primary Care
Roper St. Francis Healthcare —Charleston, SC
- Monday to Friday
- Basic math
- Primary Care
- High school diploma or GED
- Health savings account
- Disability insurance
2d
Patient Service Representative at High Tide Internal Medicine
Novant Health —Mount Pleasant, SC
- Full-time
- Internal Medicine
- Mid-level
- High school diploma or GED
Quick Apply
Patient Access Specialist - PRN
Ensemble RCM LLC —Summerville, SC
- From $17 an hour
- Part-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
14d
Patient Service Representative
ALLERGY PARTNERS PLLC —Charleston, SC
- Email
- Bilingual
- Word processing
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
4d
Patient Services Representative
Articularis Healthcare Group Inc —Summerville, SC
- Full-time
- Spanish
- Computer literacy
- HIPAA
Quick Apply
5d
Patient Representative
CareNow - West Ashley - Avondale —Charleston, SC
- Full-time
- Internal Medicine
- Urgent Care
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Patient Service Representative for East Cooper OBGYN
Novant Health —Mount Pleasant, SC
- Full-time
- Mid-level
- High school diploma or GED
- Ob/Gyn
Quick Apply
Patient Services Representative - Bariatric and Metabolic Services - Multiple Locations
Roper St. Francis Healthcare —Charleston, SC
- Basic math
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
1d
Patient Representative
CareNow - West Ashley - Sam Rittenberg —Charleston, SC
- Full-time
- Internal Medicine
- Urgent Care
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
JOB ID 3364 CEP - Patient Care Representative
US Eye —Summerville, SC
- Full-time
- Basic math
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance
Quick Apply
4d
Patient Services Representative, PT, Moncks Corner
Novant Health Urgent Cares LLC —Moncks Corner, SC
- 12 hour shift
- OSHA
- Computer literacy
- Urgent Care
- Continuing education credits
- 403(b) matching
Quick Apply
Patient Service Representative
Forefront Dermatology —Mount Pleasant, SC
- Urgently hiring
- Computer literacy
- High school diploma or GED
- Clinic
- Profit sharing
- Health savings account
Patient Services Representative - Oncology - Multiple Locations
Roper St. Francis Healthcare —Mount Pleasant, SC
- Monday to Friday
- Basic math
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
10d
Medical Front Desk (PRN)
PALMETTO PRIMARY CARE PHYSICIANS L.L.C. —North Charleston, SC
- PRN
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- 401(k) matching
Quick Apply
Patient Service Representative I
Solaris Health Holdings LLC —Charleston, SC
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Receptionist
Johns Island Post Acute —Johns Island, SC
- $20 - $23 an hour
- Full-time
- Skilled nursing facility
- Basic math
- Microsoft Office
Quick Apply
6d

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Patient Service Representative II

Solaris Health Holdings LLC -
North Charleston, SC

Quick Apply

Job Details

Full-time

Benefits

Health savings account

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Acts as a resource to patient services staff, providing guidance on more complex issues/concerns.
Actively participates in problem solving and identifying improvement opportunities.
Welcomes and greets all patients and visitors, in person or over the phone.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.)
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly.
Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

patient representative jobs in north charleston, sc

Patient Service Representative II

Patient Representative

Patient Representative

Patient Services Representative - Primary Care

Patient Service Representative - Primary Care

Patient Service Representative at High Tide Internal Medicine

Patient Access Specialist - PRN

Patient Service Representative

Patient Services Representative

Patient Representative

Patient Service Representative for East Cooper OBGYN

Patient Services Representative - Bariatric and Metabolic Services - Multiple Locations

Patient Representative

JOB ID 3364 CEP - Patient Care Representative

Patient Services Representative, PT, Moncks Corner

Patient Service Representative

Patient Services Representative - Oncology - Multiple Locations

Medical Front Desk (PRN)

Patient Service Representative I

Receptionist

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