Top 149 Technical support representative Jobs in North Chicago, Il

Customer Service Representative
E. J. Basler Company —Schiller Park, IL
- $20 - $30 an hour
- Full-time
- Microsoft Excel
- 5 years
- Basic math
- Paid training
- Paid holidays
Quick Apply
Technical Support Representative
AMETEK, Inc. —Waukegan, IL
- $40,000 - $50,000 a year
- Mid-level
- Office
- Organizational skills
- Health savings account
- Paid holidays
12d
IT Support Specialist (Citywide)
City of Highland Park, IL —Highland Park, IL
- $62,588.70 - $93,883.05 a year
- Full-time
- Computer Science
- ERP systems
- Research
- Wellness program
- Health insurance
7d
Desktop Support Systems Analyst
IDEX Service Corp. —Northbrook, IL
- $36 an hour
- Online Application
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Paid time off
Livorsi Marine Customer Service Representative
COMPX FORT —Grayslake, IL
- $46,000 - $70,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Product Support Representative
Rust-Oleum —Vernon Hills, IL
- $23 - $25 an hour
- Full-time
- Mid-level
- Communication skills
- Paid training
- Paid holidays
5d
Customer Experience Representative - Lake Forest
W.W. Grainger —Lake Forest, IL
- From $19.25 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid training
- Paid parental leave
Customer Engagement Representative
SKF —Waukegan, IL
- $50,000 - $62,000 a year
- 5 years
- Mid-level
- Travel
- Paid holidays
- Disability insurance
Customer Service Representative III
Strategic Data Systems —Great Lakes, IL
- Weekends as needed
- Mid-level
- Typing
- In-person
Quick Apply
Customer Concierge
Andersen Corporation —Des Plaines, IL
- $27.45 - $39.75 an hour
- Full-time
- Office
- Residential
- Microsoft Office
- Profit sharing
- Paid parental leave
Quick Apply
Fire Apparatus Technical Support Representative
Hale Products, Inc. —Northbrook, IL
- $48,000 - $72,000 a year
- Online Application
- Military
- Mid-level
- Office
- Health insurance
- Paid time off
Client Service Associate
Blue Trust Inc —Deerfield, IL
- $27.40 - $33.65 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
4d
Outside Sales Representative
WEIMER BEARING & TRANSMISSION, INC —Kenosha, WI
- $65,000 - $120,000 a year
- ERP systems
- Mid-level
- Travel
- Profit sharing
- Health insurance
Quick Apply
Inside Sales Engineer NE Region
Amphenol Energy Technologies —Des Plaines, IL
- $95,000 - $110,000 a year
- Full-time
- Sales
- Marketing
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
HVAC Service Agreement Sales
Northern Weathermakers HVAC Inc. —Northbrook, IL
- $70,000 - $150,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- In-person
- Health insurance
- Dental insurance
Quick Apply
Presale Ambassador
Crunch Fitness by JEM Wellness Brands —Kenosha, WI
- $12.00 - $12.50 an hour
- Part-time
- 18 years or older
- Up to 50% travel
- Computer literacy
- Mileage reimbursement
- Gym membership
Quick Apply
IT Analyst
Linamar —Pleasant Prairie, WI
- Overtime
- Background check
- Computer Science
- English
- Health savings account
- Health insurance
Quick Apply
Technical Service Representative
Uline —Pleasant Prairie, WI
- Full-time
- Pass drug screening
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Applications Engineer – Motors & Gearmotors
Bodine Electric Company —Northfield, IL
- $60,000 - $70,000 a year
- Full-time
- Azure
- Engineering
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply
Applications Engineer
Sterling Engineering, Inc. —Vernon Hills, IL
- $65,000 - $72,000 a year
- Engineering
- Mid-level
- Presentation skills
- Paid holidays
- Health insurance
Quick Apply
5d

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Customer Service Representative

E. J. Basler Company -
Schiller Park, IL

Quick Apply

Job Details

Full-time
$20 - $30 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Microsoft Excel
Database systems
Basic math
Windows
Databases
Administrative experience
High school diploma or GED
Manufacturing facility experience
Clerical experience
Factory experience
Order entry
Manufacturing company experience

Full Job Description

About Us

At E.J. Basler Co., we are committed to precision, quality, and operational excellence in manufacturing. With a reputation built on reliability and performance, we take pride in supporting our production teams with high-quality materials, components, and services. We are seeking a Customer Service Representative to provide customer service and process customer orders to promote goodwill and improve sales.

Job Overview

The Customer Service Representative provides vital customer service support by answering phones, quoting pricing, taking orders, tracking delivery and order status, expediting delivery, providing minor technical support, and resolving complaints or problems.

Key Responsibilities

Provide customer service support by answering phones, quoting pricing, taking orders, tracking delivery and order status, expediting delivery, providing minor technical support, and resolving complaints or problems.
Process incoming orders, modify existing orders, or cancel orders in accordance with standard procedures.
Assign returned goods accounts for all products returned to the regional office.
Prepare and mail product literature, manuals, and catalogs at the customer's request.
Provide administrative and clerical support as required: preparing mail, preparing reports, billings, vouchers, and correspondence, filing, and copying.
Maintain office and customer files.
Receive incoming mail and faxes, distribute to the appropriate person, and prepare outgoing mail for pick up.
Use personal computer and other common office equipment.
Perform other duties as assigned.

Qualifications

Minimum of 5 years of customer service experience in manufacturing.
High school diploma or GED
Excellent computer skills in a Microsoft Windows environment, including Excel and skills in database management and record keeping.
Ability to perform basic math skills, and use decimals to compute ratios and percents.
Ability to read and comprehend detailed instructions, correspondence, and memos, as well as write correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to establish and maintain effective working relationships with employees, management, and external customers.
Must be organized, flexible, and adaptable to a fast-paced environment.

Problem Solving & Cognitive Requirements

Ability to apply principles of rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, and diagrammatic or schedule form.

Work Environment & Physical Demands

This role typically operates in an Office Environment.
When going through the factory, the employee will be exposed to loud noise from manufacturing, moving mechanical parts, oils/solvents, fumes, noxious odors, mists, gases, and poor ventilation that affect the respiratory system, eyes, or skin.
Must be able to exert 20 to 50 pounds of force occasionally and 10 to 25 pounds of force frequently.
Must be able to frequently: work with hands, use depth perception, focus eyes, maintain body equilibrium, have clarity of vision at 20 inches or less, and extend hand(s) and arm(s) in any direction.
Must be able to occasionally: kneel, hear, crouch, work primarily with fingers, feel primarily with fingertips, identify and distinguish colors, stoop, and talk.

Compensation & Benefits

Competitive pay: $20.00/hr – $30.00/hr (based on experience)
Health, dental, and vision insurance
Life insurance
Tuition reimbursement for job-related education and training
401(k) with company match
Paid time off and holidays
Career growth and professional development opportunities

ITAR Compliance Requirement

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.

Equal Employment Opportunity

E.J. Basler Co. is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

Pay: $20.00 - $30.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

technical support representative jobs in north chicago, il

Customer Service Representative

Technical Support Representative

IT Support Specialist (Citywide)

Desktop Support Systems Analyst

Livorsi Marine Customer Service Representative

Product Support Representative

Customer Experience Representative - Lake Forest

Customer Engagement Representative

Customer Service Representative III

Customer Concierge

Fire Apparatus Technical Support Representative

Client Service Associate

Outside Sales Representative

Inside Sales Engineer NE Region

HVAC Service Agreement Sales

Presale Ambassador

IT Analyst

Technical Service Representative

Applications Engineer – Motors & Gearmotors

Applications Engineer

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