Top 426 Customer service team lead Jobs in North Dakota

Customer Service Rep I
Noridian Healthcare Solutions —Fargo, ND
- $15.66 - $20.60 an hour
- Remote
- HIPAA
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
2d
(USA) Member Team Lead AM FT
Sam's Club —Fargo, ND
- $22 - $30 an hour
- Full-time
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Member Team Lead AM FT
Sam's Club —Fargo, ND
- $22 - $30 an hour
- Full-time
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
8d
AP Team Lead
Walmart —Minot, ND
- $21 - $34 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
2d
Telecom Customer Service Representative
U.S. Bank National Association —North Dakota
- $24.18 - $32.21 an hour
- Rotating shift
- Mid-level
- High school diploma or GED
- US work authorization
- Paid holidays
- Disability insurance
1d
Automotive Customer Support Specialist
Concentrix —North Dakota
- $23 an hour
- Urgently hiring
- Hybrid work
- 18 years or older
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
13d
Customer Service Representative (Remote)
Concentrix —North Dakota
- $15 an hour
- Urgently hiring
- Remote
- Microsoft Outlook
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Clean Team Lead
Walmart —Fargo, ND
- $21 - $34 an hour
- Full-time
- High school
- Sanitation
- Mid-level
- Paid jury duty
- Disability insurance
8d
Service Desk Lead
Vertin —Wahpeton, ND
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Mentoring
- Recruiting
- AD&D insurance
- Disability insurance
Quick Apply
8d
Customer Service Representative - Insurance
Farm Credit Services of Mandan —Mandan, ND
- Email
- Office
- High school diploma or GED
- Data entry
- Paid training
- Paid holidays
Quick Apply
13d
Sr Manager - Operations
Energy Transfer Partners —Watford City, ND
- Full-time
- Bachelor of Science
- Office
- Bachelor's degree
- Profit sharing
- Paid time off
Quick Apply
Customer Service Rep/Sales (Paint Specialist)
PGW Auto Glass LLC —Minot, ND
- Spanish
- Computer literacy
- English
- Paid holidays
- Disability insurance
Quick Apply
1d
Sales Associate / Sales Representative - Customer Service Experience
P & M Staffing —Williston, ND
- $65,000 - $110,000 a year
- Full-time
- High school diploma or GED
- Business development
- US work authorization
- Opportunities for advancement
Quick Apply
14d
Shipping and Receiving Specialist/Inside Sales
Nuway Completion Supply LLC —Williston, ND
- From $21 an hour
- Full-time
- Basic math
- Mid-level
- Forklift
- Paid time off
Quick Apply
Retail Merchandiser Team Lead
SAS Retail Services —Dickinson, ND
- $17.50 an hour
- Part-time
- 18 years or older
- Merchandising
- No experience needed
- Health insurance
- Dental insurance
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Fargo, ND
- From $18.02 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —West Fargo, ND
- $18.02 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
12d
Multi-Location Customer Service Specialist
Sherwin-Williams —Bismarck, ND
- From $18.02 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Customer Service Specialist
Sherwin-Williams —Minot, ND
- $17.02 - $18.02 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
6d
Customer Service Delivery Driver
Sherwin-Williams —Grand Forks, ND
- From $17.02 an hour
- Weekends as needed
- Forklift
- High school diploma or GED
- Ability to lift 50 pounds

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Customer Service Rep I

Noridian Healthcare Solutions -
Fargo, ND

Apply Now

Job Details

$15.66 - $20.60 an hour
2 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Customer communication
HIPAA
High school diploma or GED
Health information regulatory compliance
Clinical confidentiality policies
Quality data entry
Customer data entry

Full Job Description

* Position is Eligible for Remote / Work from Home Opportunity*

Department: Provider Contact Center

Telecommuting Eligible: Yes

Job Grade: N11

As a condition of employment, physical work location must be in one of the 50 states or the District of Columbia.

Notice of Collection & Privacy Policy for Applicants Residing in California: California Applicant Privacy Policy | Noridian (noridiansolutions.com) (https://noridiansolutions.com/california-applicant-privacy-policy/)

Job Title

Customer Service Representative I

Job Summary

The Customer Service Representative responds to calls or written correspondence and serves as a direct point of contact for customers, assisting with information in response to various inquiries.

Key Performance Indicators

Excellent multi-tasking skills
Excellent customer service skills
Strong verbal and written communication skills

Essential Functions

Key Duties/Responsibilities/Accountabilities

Responds to customer inquiries promptly and accurately
Documents all inquiries appropriately
Understands and applies confidentiality and security guidelines
Maintains minimum production expectations while meeting defined quality expectations
Maintains knowledge of online reference information
Prioritizes work throughout the day and adapts to changes in workload as needed

Non-Essential Duties and Functions

Other duties as assigned

Minimum Qualifications

High School diploma or GED
Ability to maintain confidential information in compliance with HIPAA regulations
Excellent data entry skills
Program training as required
Demonstrated problem solving skills

Preferred Qualifications

Above requirements and the following:

Previous work experience in a healthcare provider or insurance environment and/or contact center experience
Ability to work flexible schedules

Environment and Cognitive/Physical Demands

Office Environment
Ability to read, hear, speak, keyboard, reason, communicate effectively and problem solve
Requires prolonged sitting and telephone use
Requires the use of office equipment such as computer terminals, telephones, copiers and printers
Infrequent lifting to 15 pounds
Infrequent stooping

Segregation of Duties

Every employee is responsible to perform their duties and responsibilities in accordance with Noridian values, policies and procedures, including but not limited to: Segregation of Duties Principles, HIPAA, Security and Privacy, CMS requirements, the Noridian Compliance Program and any other applicable laws, rules and regulations.

Statement of Other Duties

This document describes the essential functions, requirements, and responsibilities of this job, and is not intended to be a complete list of all tasks and functions. Employees may be requested to perform job related tasks other than those specifically listed in this description and may be required to perform any task requested by the supervisor or management.

Total Rewards Package:

Health, Dental and Vision Insurance, Voluntary Insurance Plans, Health Savings and Flexible Spending Accounts, 401k and Company Match, Company-paid Life Insurance, Education Assistance Program, Paid Sick Leave, Paid Holidays, Increasing PTO Accrual Plan, Medical/Parental/Disability Leave, Workers Compensation, Retiree Benefits, Severance Package, Employee Assistance Program, Financial and Health Wellness Benefits, Casual Dress, Open Office Setting, and Online Learning System.

CMS Access Compliance and Regulation Contingency Statement

Some positions require compliance with (i) federal and agency specific regulations and related clauses included in Noridian's prime contracts with the Government, (ii) background checks, and (iii) eligibility for a government-issued identification card.

An employee in this position may be required to possess a “Federal Identification Card” (Federal ID) as a condition of employment. Federal ID’s may include one of the following: Personal Identity Verification (PIV) card, Personal Identity Verification-Interoperable (PIV-I) card, a Local-Based Physical Access Card issued by CMS, or a Local-Based Physical Access Card issued by another Federal agency and approved by CMS. Obtaining a Federal ID and continued eligibility for this position may require the successful completion of a Federal Background Investigation performed by the Federal Government and a residency requirement that you have lived in the United States at least three out of the last five years. Failure to obtain a Federal ID may result in the removal from the position or termination of employment.

Equal Employment Opportunity

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Below is the salary range for potential new hires.

Salary Range: The pay range for this position is $15.66 – $20.60 hourly, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Other Compensation: Incentive Plan & Lifestyle Benefit

This job will be closed 08/20/2026 at 8:00AM CST. No further applications will be considered.

Skills

Preferred

Self Motivation
Customer Service

Behaviors