Top 60 Senior customer support representative Jobs in North Dakota

Chief Operating Officer
Magnum Electric Inc —West Fargo, ND
- Full-time
- Construction site
- 11+ years
- Master's degree
- Relocation assistance
Quick Apply
Material Damage Appraiser
NODAK INSURANCE COMPANY —Devils Lake, ND
- Full-time
- Background check
- Clean driving record
- 5 years
- Health savings account
- Disability insurance
Sr Manager - Operations
Energy Transfer Partners —Watford City, ND
- Full-time
- Bachelor of Science
- Office
- Bachelor's degree
- Profit sharing
- Paid time off
Quick Apply
Tower Technician III
InfraServices —Bismarck, ND
- $27 - $32 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply
Senior Manager, Outside Plant (OSP) Construction
Ziply Fiber —Fargo, ND
- $96,800 - $159,500 a year
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Senior Outside Plant (OSP) Engineer
Ziply Fiber —Bismarck, ND
- $88,000 - $115,000 a year
- Weekends as needed
- Background check
- Writing skills
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Tower Technician III
InfraServices —Fargo, ND
- $27 - $32 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply
Transportation Senior Continuous Improvement Engineer (remote)
Ryder System —Bismarck, ND
- $90,000 - $100,500 a year
- Remote
- 5 years
- Engineering
- Dry van
- Disability insurance
- Health insurance
Senior Financial Analyst - REMOTE
Ryder System —Bismarck, ND
- $85,000 - $92,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Access
- Mid-level
- Disability insurance
- Health insurance
7d
Field Services Manager
General Atomics —Grand Forks, ND
- $102,020 - $186,253 a year
- Extended hours
- 11+ years
- Bachelor's degree
- Travel
Senior Payroll HRIS Analyst - REMOTE
Ryder System —Bismarck, ND
- $100,000 - $115,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
Project Management Support (Minot AFB)
NIKA —Minot AFB, ND
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Dental insurance
- Paid time off
Quick Apply
8d
Special Projects Manager
Koniag Government Services —Ambrose, ND
- Full-time
- 7 years
- Construction site
- Analysis skills
- Paid holidays
- Health insurance
Temporary Sr. Customer Assistance Representative - Bismarck
Enterprise Mobility —Bismarck, ND
- $18 an hour
- Urgently hiring
- 18 years or older
- High school diploma or GED
- Driver's License
Senior Manager Finance - REMOTE
Ryder System —Bismarck, ND
- $110,000 - $130,000 a year
- Full-time
- Remote
- Microsoft Excel
- Finance
- 8 years
- Disability insurance
- Health insurance
Senior Safety Manager (solar, renewables)
Wanzek Construction —Fargo, ND
- $125,000 - $138,000 a year
- Full-time
- Background check
- 6 years
- Management
- AD&D insurance
- Employee stock purchase plan
Senior Project Manager
Kraus-Anderson Incorporated —Fargo, ND
- $135,000 - $190,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
- Free parking
- Wellness program
Quick Apply
4d
Account Executive - Capturis
Conservice LLC —Mandan, ND
- Microsoft Excel
- Microsoft Outlook
- Marketing
Quick Apply
8d
Senior Safety Manager (solar, renewables)
MasTec Inc —Fargo, ND
- $125,000 - $138,000 a year
- Full-time
- Background check
- 6 years
- Management
- AD&D insurance
- Employee stock purchase plan
Senior Manager Parcel Insights and Pricing
Ryder System —Bismarck, ND
- $130,000 - $150,000 a year
- Hybrid work
- Management
- Finance
- Bachelor's degree
- Disability insurance
- Health insurance

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Chief Operating Officer

Magnum Electric Inc -
West Fargo, ND

Quick Apply

Job Details

Full-time

Benefits

Relocation assistance

Qualifications

Financial forecasting
Strategic management
Teamwork
Construction cost control
Interpersonal skills
Construction safety management
Project change management
Construction project management
Operations transformation
Employee relationship building
Change management
Schedule management
Construction budget management
Construction industry experience
Construction team management
Leading team collaboration initiatives
Managing teams in a construction management role
Managing projects
Profitability analysis
Business Administration
Financial performance measurement
Financial forecasting analysis
Workforce management
Commercial building projects
Construction project budgeting
Construction estimating
Strategic workforce planning

Full Job Description

Company Overview:

Magnum Electric Inc is a dynamic leader in the electrical contracting industry with over 35 years of experience powering diverse projects across multiple states. We pride ourselves on fostering a family-oriented environment where teamwork, growth, and excellence are at the core of everything we do.

About The Role:

The Chief Operating Officer is responsible for leading day-to-day operations across Magnum Electric. This executive will oversee field operations, project execution, workforce planning, safety performance, operational systems, and cross-functional coordination to ensure the company delivers high-quality work safely, profitably, and on schedule. This role serves as a strategic partner to the President and works closely with senior leadership to shape the direction and success of the company.

The ideal candidate is a hands-on, strategic operations leader with deep experience in construction, electrical contracting, or a closely related industry. This person must be comfortable leading at scale, supporting a workforce of approximately 1,000 employees, and partnering closely with executive leadership to drive growth, efficiency, accountability, and operational excellence.

Key Responsibilities

Operational Leadership

Lead daily operations across the company, including field operations, project management, manpower planning, prefabrication, warehouse/logistics, fleet, safety, and operational support functions.
Translate company strategy into clear operational plans, priorities, performance goals, and execution rhythms.
Establish scalable processes, systems, and standards that support continued growth while maintaining quality, safety, and profitability.
Partner with business ownership to evaluate business performance, identify operational risks, and implement improvement initiatives.
Foster a culture of accountability, teamwork, craftsmanship, safety, and continuous improvement across all levels of the organization.

Project Execution and Delivery

Oversee the successful execution of commercial electrical projects from preconstruction through closeout.
Ensure projects are properly planned, staffed, scheduled, and managed to meet budget, timeline, quality, and customer expectations.
Work closely with project executives, project managers, estimators, and support teams to improve project outcomes.
Monitor project performance metrics, including labor productivity, schedule adherence, change management, margin performance, cash flow, and customer satisfaction.
Support resolution of high-priority project issues, including schedule conflicts, labor shortages, customer concerns, subcontractor coordination, and contract-related challenges.

Workforce Planning and Field Productivity

Lead company-wide manpower planning to ensure labor resources are aligned with project demands, backlog, and growth objectives.
Partner with HR, field leadership, and training teams to attract, retain, develop, and promote skilled employees.
Strengthen leadership development pathways for foremen, superintendents, project managers, and operational leaders.
Drive field productivity initiatives, including improved planning, prefabrication, material flow, scheduling discipline, and labor tracking.
Support a high-performing culture that values employee engagement, career development, and strong communication between field and office teams.

Safety, Quality, and Compliance

Champion a safety culture and ensure safety expectations are embedded in every level of the organization.
Partner with safety leadership to improve safety performance, reduce incidents, and maintain compliance with OSHA, company policies, customer requirements, and applicable regulations.
Ensure quality control standards are clearly defined, consistently followed, and continuously improved.
Promote proactive risk management across projects, contracts, field operations, fleet, equipment, and workforce practices.
Maintain high standards for ethical conduct, regulatory compliance, and professional business practices.

Financial and Business Performance

Own operational performance against key financial and business objectives, including gross margin, labor productivity, project profitability, backlog execution, and revenue targets.
Work with CFO to improve cost control, billing discipline, and project financial visibility.
Review operational dashboards and project performance reports to identify trends, risks, and opportunities.
Support strategic planning, annual operating plans, capital investments, and long-term business growth initiatives.
Evaluate and improve operational structure, staffing models, systems, and processes to increase efficiency and scalability.

Customer, Vendor, and Partner Relationships

Serve as an executive-level representative with key customers, general contractors, construction managers, vendors, subcontractors, and industry partners.
Support business development and client retention by ensuring strong operational delivery and responsive customer service.
Partner with preconstruction and estimating teams to align project pursuits with operational capacity, profitability goals, and execution strategy.
Help negotiate, review, and manage significant operational or project-related commitments.
Build trusted relationships that strengthen the company’s reputation in commercial electrical contracting.

Required Qualifications

15+ years of progressive leadership experience in construction, electrical contracting, specialty contracting, engineering, or a related field.
Significant experience leading operations for a large, multi-project organization with a substantial field workforce.
Proven ability to manage operational performance at scale, preferably within a company of several hundred employees or more.
Strong understanding of commercial construction project delivery, field productivity, labor planning, safety, scheduling, estimating, change management, and project financial controls.
Demonstrated success leading teams, developing leaders, improving systems, and driving measurable operational results.
Experience working closely with executive leadership on strategy, growth planning, budgeting, and organizational development.
Strong financial acumen, including experience with project profitability, labor cost management, forecasting, margins, and operational KPIs.
Excellent communication, decision-making, problem-solving, and relationship-building skills.
Ability to travel to project sites, customer meetings, and company locations as needed.

Preferred Qualifications

Direct experience in commercial electrical contracting or a closely related specialty trade.
Experience leading operations in the Upper Midwest or similar regional construction markets.
Bachelor’s degree in construction management, engineering, business administration, operations management, or a related field.
Master’s degree or executive leadership training preferred.
Experience with prefabrication, design-build delivery, lean construction, labor productivity systems, and construction technology platforms.
Familiarity with non-union workforce environments, apprenticeship programs, and skilled trades workforce development.
Experience leading organizations through growth, process improvement, acquisition integration, or operational transformation

Magnum Electric Inc is headquartered at 471 Christianson Dr W, West Fargo, ND 58078 Phone: 701-551-3240 | Visit us at www.magnumelectric.net

Magnum Electric is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Benefits:

Relocation assistance

Work Location: In person

Quick Apply

Refine Your Search

senior customer support representative jobs in north dakota

Chief Operating Officer

Material Damage Appraiser

Sr Manager - Operations

Tower Technician III

Senior Manager, Outside Plant (OSP) Construction

Senior Outside Plant (OSP) Engineer

Tower Technician III

Transportation Senior Continuous Improvement Engineer (remote)

Senior Financial Analyst - REMOTE

Field Services Manager

Senior Payroll HRIS Analyst - REMOTE

Project Management Support (Minot AFB)

Special Projects Manager

Temporary Sr. Customer Assistance Representative - Bismarck

Senior Manager Finance - REMOTE

Senior Safety Manager (solar, renewables)

Senior Project Manager

Account Executive - Capturis

Senior Safety Manager (solar, renewables)

Senior Manager Parcel Insights and Pricing

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