Top 136 Telephone representative Jobs in North Dakota

Call Center Representative
DAKOTA EYE INSTITUTE PC —Bismarck, ND
- $17.00 - $25.50 an hour
- Full-time
- Remote
- High school diploma or GED
- Ability to sit for extended periods
- 2 years
- Health savings account
- Health insurance
7d
Call Center Representative – Medicaid Member Support
Conduent State Healthcare, LLC —North Dakota
- $16 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
- Paid holidays
1d
Director of Capital Campaigns
Plains Art Museum —Fargo, ND
- $80,000 a year
- Full-time
- 5 years
- Word processing
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
5d
Counter Sales-Sales Support Associate
Johnstone Supply LLC —West Fargo, ND
- Full-time
- Computer literacy
- ERP systems
- Research
Quick Apply
Outside Sales Account Manager - Oil & Gas
Steffes, LLC —Dickinson, ND
- Full-time
- Marketing
- 5 years
- Word processing
- Paid holidays
- Disability insurance
Quick Apply
Branch Manager
United Refrigeration Inc. —Fargo, ND
- Full-time
- 5 years
- Basic math
- Mid-level
3d
Provider Auditor II
Noridian Healthcare Solutions —Fargo, ND
- $52,120.20 - $78,866.38 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Disability insurance
1d
Telephone Customer Service Representative
Bismarck Motor Company —Bismarck, ND
- Online Application
- Criminal background check
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Rep – Healthcare (Remote)
Concentrix —North Dakota
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service / Tech Support Rep – Tech Products (Remote)
Concentrix —North Dakota
- $17.31 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
3d
Customer Service Rep – Healthcare (UMA Grads, Remote)
Concentrix —North Dakota
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Member Accounts Representative
McKenzie Electric Cooperative —Watford City, ND
- $33.06 - $44.08 an hour
- Full-time
- Word processing
- Computer literacy
- Office
- Paid holidays
- Disability insurance
Quick Apply
5d
Analyst, Inside Sales - Inside Sales Representative, Animal Health
Cardinal Health —North Dakota
- $17.50 an hour
- Monday to Friday
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Health savings account
4d
Customer Service Rep – Financial (Seasonal, Remote)
Concentrix —North Dakota
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Admissions & Registration Representative
TRINITY HEALTH —Minot, ND
- $16.39 - $22.95 an hour
- Full-time
- Hybrid work
- Office
- Administrative experience
- High school diploma or GED
Customer Service / Tech Support Rep – Media (Remote)
Concentrix —North Dakota
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- 3 years
- Paid training
- Paid holidays
1d
Temp Office Associate III
City of Fargo —Fargo, ND
- $26.88 - $34.98 an hour
- Temporary
- ERP systems
- Mid-level
- Office
3d
Customer Service / Tech Support Rep – Financial (Remote)
Concentrix —North Dakota
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Inside Sales Representative
Hayes Handpiece Franchises, Inc. —North Dakota
- $45,000 - $65,000 a year
- Remote
- High school diploma or GED
- Bachelor's degree
- Organizational skills
- On-the-job training
Quick Apply
Business Office Assistant
TRINITY HEALTH —Williston, ND
- $18.60 - $26.97 an hour
- 8 hour shift
- HIPAA
- Office
- Administrative experience
10d

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Call Center Representative

DAKOTA EYE INSTITUTE PC -
Bismarck, ND

Apply Now

Job Details

Full-time
$17.00 - $25.50 an hour
7 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Record keeping
Phone communication
Telephone systems
Health information management
Managing patient records

Full Job Description

*REMOTE IN THE STATE OF NORTH DAKOTA ONLY*

Job Summary

In the role of Call Center Representative, you play a vital role in maintaining effective communication functions over the phone for Dakota Eye Institute and ensuring individuals calling in to our practice are treated in a professional and courteous manner. The individual in this position is responsible for answering the telephone in a courteous and professional manner, directing calls to appropriate personnel, scheduling appointments, calling unconfirmed appointments, handling provider recalls, and working the waitlist. Additional responsibilities include sending/managing tasks in the EHR system and monitoring other communication software.

Job Responsibilities

Data Entry and Chart Administration
- Schedules, reschedules, and cancels appointments as necessary following current scheduling protocols
- Updates patient recalls as necessary
- Inputs & updates patient demographic information
- Inputs insurance information
- Sends / Manages tasks in EHR system
- Monitors messaging software
Telephone and Greeting
- Answers telephone calls promptly (two rings)
- Addresses the caller’s concern
- Directs all calls to appropriate personnel
- Identifies emergency calls and directs to triage or schedules per protocol
Financial Responsibilities
- Obtains proper insurance information
- Provides fee schedules and insurance information to patients
- Notify our patient accounts department of a recently scheduled patient to run the pre-authorization if needed
- Collects and inputs co-pays, refraction fees and any other known, non-covered or outstanding charges, when appropriate
Meet call center productivity expectations
Maintains adherence to company policies
Performs other duties as require

Experience and Education

High school diploma or equivalent
Two years minimum experience in customer service
Two years minimum experience working in a medical setting
Passion for providing outstanding patient healthcare experience

Essential Skills and Abilities

Ability to work effectively as part of a supportive and collaborative team
Excellent skills and mannerisms in answering the telephone
Proficient in managing multiple tasks simultaneously
Demonstrates empathy and attentiveness to each patient's individual needs and concerns
Excellent skills in documenting information and clear communication
Familiarity with electronic health records and practice management systems is preferred
Strong organizational and administrative abilities
Exceptional time management and record-keeping skills
Treats patients and co-workers with respect and professionalism
Ability to maintain composure under pressure

Physical Requirements

Ability to use technology such as the telephone, computer, and other related instruments or devices.
Good vision and hearing are essential for accurately processing information and communicating with patients.
Ability to sit at a desk for long periods of time to perform job responsibilities, up to 8 hours per day.

About Dakota Eye Institute

Dakota Eye Institute is a leading multi-specialty practice comprised of board-certified ophthalmologists, optometrists, and dedicated professional staff. We offer a comprehensive range of services, including eye and vision exams, cataract surgery, infant eye care, and much more. We are dedicated to providing an unprecedented level of care and responsive service to our patients.

To our staff, we are committed to providing an excellent work environment, opportunities for self-development and growth, and recognition for hard work and commitment to Dakota Eye Institute.

Our Benefits

Dakota Eye Institute offers a generous benefits package, including:

401(k) Retirement with an employer contribution
Medical and Dental Insurance
Employer contribution to a Health Savings Account
Vision Benefits
Wellness Benefits
Paid Time Away Benefits
And more!

Apply at www.dakotaeye.com/jobs

Apply Now

Refine Your Search

telephone representative jobs in north dakota

Call Center Representative

Call Center Representative – Medicaid Member Support

Director of Capital Campaigns

Counter Sales-Sales Support Associate

Outside Sales Account Manager - Oil & Gas

Branch Manager

Provider Auditor II

Telephone Customer Service Representative

Customer Service Rep – Healthcare (Remote)

Customer Service / Tech Support Rep – Tech Products (Remote)

Customer Service Rep – Healthcare (UMA Grads, Remote)

Member Accounts Representative

Analyst, Inside Sales - Inside Sales Representative, Animal Health

Customer Service Rep – Financial (Seasonal, Remote)

Admissions & Registration Representative

Customer Service / Tech Support Rep – Media (Remote)

Temp Office Associate III

Customer Service / Tech Support Rep – Financial (Remote)

Inside Sales Representative

Business Office Assistant

I want to receive the latest job alert for telephone representative in north dakota

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