Lead Field Service Technician – PV/BESS Position Summary: The Lead Field Service Technician – PV/BESS is responsible for maintaining, troubleshooting and repairing photovoltaic (PV) and battery energy storage systems (BESS). This role ensures asset reliability, maximizes uptime, and supports safe, clean energy delivery. Technicians will perform preventative and corrective maintenance and will document work accurately through Scoop Solar or Salesforce FSL and collaborate closely with teammates to resolve issues efficiently—always prioritizing safety, PPE compliance, and professional conduct.
About PPS
At Pacific Power Solutions, our mission is simple: We power the future by maintaining the present.
We live by our core values: Pride in Work, Progress, and Safety.
As a PV/BESS Field Service Technician, you directly support the reliability of clean energy infrastructure and help create a world powered by sustainable technology.
Success Looks Like
· 100% adherence to safety protocols, PPE usage, and LOTO compliance.
· Preventative and corrective maintenance is completed on schedule and without rework.
· Technical issues resolved correctly the first time, minimizing downtime.
· Accurate, timely, and complete reporting at completion of dispatch.
· Recognized as a dependable, safety-focused, and knowledgeable technician by peers and clients.
Objectives
· Perform preventative and corrective maintenance on PV and BESS systems.
· Troubleshoot and resolve electrical, mechanical, and software-related system issues.
· Ensure strict compliance with PPE, OSHA, and LOTO safety procedures.
· Accurately document all service work, materials, and site conditions.
· Support warehouse and operations teams with equipment readiness and feedback.
· Mentor junior technicians and support field performance improvement.
Competencies (Technical & Physical Proficiency)
To perform this role successfully, as the lead technician, you must demonstrate the ability to:
Electrical & Technical Skills
· Read and interpret electrical schematics, three-line diagrams, and system drawings
· Execute knowledge lockout/tagout (LOTO) and arc flash safety & PPE procedures
· Show competency in using insulation (Megger) testers, multimeters, and clamp on amp meters to perform safe AC/DC electrical testing
· I-V curve Tracer Set up and Utilization competency and ability to identify root causes of performance loss in analysis and interpretation of performance data
· Troubleshoot and repair PV Solar Arrays including PV modules, strings, combiner boxes, inverters, transformers, and switchgear
· Diagnose and service PV/BESS components including BMS, inverters, and control systems
· Perform commissioning, preventative maintenance, system testing, and verification of PV/BESS system performance
· Configure or troubleshoot DAS and SCADA monitoring systems
PV Experience required in:
- Ground Fault Detection
- IV Curve Testing
- Megger / Insulation Resistance Testing
- Polarity Checks
- Voc and Isc Testing
- Continuity Testing
- String-level Diagnostics
- Arc Fault Troubleshooting
- Combiner and Junction Box Testing
- String Inverter Diagnostics
- Thermal Imaging Interpretation
Mechanical & Installation Skills
· Perform safe installation, torquing, and alignment of racking and enclosure components
· Replace damaged or defective PV inverters,combiner boxes, PV Modules, AC/DC wiring, fuses, contactors, or sensors
· Inspect and maintain battery enclosures, HVAC units, and associated equipment
Documentation & Reporting
· Accurately log service activities on internal reporting platforms
· Capture and upload job photos, serial numbers, and site notes
· Complete required QA/QC forms and safety documentation
Safety & PPE Compliance
· Consistently wear and inspect required PPE
· Maintain OSHA 10 and NFPA 70E safety awareness
· Conduct hazard assessments, JHA and toolbox talks before starting each job
Professional Competencies
· Demonstrate leadership and mentorship with junior technicians
· Communicate effectively with clients, project managers, and support teams
· Uphold PPS Core Values: Pride in Work, Progress, and Safety
Education & Experience
Required:
· 3+ years of hands-on experience with Commercial PV and/or BESS systems
· Proficiency in electrical systems (AC/DC, low and medium voltage)
· Familiarity with inverter technologies, battery management systems, and SCADA
· Valid driver’s license and ability to travel
Preferred:
· Journeyman or Master Electrician license
· OEM certifications (Tesla, SMA, Sungrow, etc.)
· OSHA 10, NFPA 70E, or equivalent training
· Knowledge of utility interconnection standards and grid-tied systems
Physical Requirements
· Ability to lift up to 50 lbs. and work in all outdoor environments
· Comfortable working at heights, in confined spaces, and around high voltage equipment
· Capable of standing, bending, and climbing for extended periods
· Willingness to travel to remote job sites and work in various weather conditions
Metrics / KPIs
· Safety Compliance Rate: 100% of work completed in full PPE and LOTO adherence.
· First-Time Fix Rate: 97% of service calls resolved without repeat visits.
· Incident Reduction: Zero preventable safety incidents.
· Reporting Accuracy: 95% of reports completed error-free in reporting platforms.
Rewards
We offer a comprehensive benefits package for full-time employees that includes:
· Medical, dental, and vision for FT positions and their dependents
· Retirement plan with up to 3% Employer match
· Vacation and sick time policy that increases based on tenure with the company
· Employee wellness initiatives including up to 100% paid for gym membership
· Professional Development through reimbursements for courses/certifications outside of PPS.
· Uncapped Commission Potential: all of our team members have the opportunity to sell our Services (and are trained on how to do so). We have several examples of non-sales team members earning weekly/monthly/quarterly incentive-based bonuses and annual commissions
· Ongoing technical and leadership advancement opportunities within our Growth-Oriented Culture
Commitment to Diversity
Pacific Power Solutions is committed to fostering an inclusive workplace that reflects the communities we serve. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to [email protected]
Job Type: Full-time
Pay: $30.00 - $45.00 per hour
Expected hours: 30 – 60 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Experience:
- Photovoltaic systems: 2 years (Required)
License/Certification:
- Journeyman Electrician (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Willingness to travel:
Work Location: On the road
