Top 108 Guest service agent Jobs in North Houston, Tx

Front Desk Agent
Residence Inn Houston Willowbrook —Houston, TX
- Computer literacy
- Residential
- Hotel
1d
Front Desk Clerk
Courtyard by Marriott, Cypress, TX —Cypress, TX
- $14.50 - $15.00 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Relocation assistance
- Paid time off
Quick Apply
11d
Front Desk Agent
Omni Hotels & Resorts —Houston, TX
- Weekends as needed
- English
- Ability to stand for extended periods
- Communication skills
Quick Apply
Front Desk Agent /Operations
Iron City Gym —Cypress, TX
- From $13 an hour
- 18 years or older
- 1 year
- Reliable transportation
- Gym membership
Quick Apply
3d
Front Desk Agent
The Post Oak Hotel —Houston, TX
- $16 an hour
- Weekends as needed
- Basic math
- English
- Hotel
- 401(k)
- Paid time off
AM Front Desk Agent
Hilton Garden Inn / Home2 Suites by Hilton Houston —Houston, TX
- Weekends as needed
- Bilingual
- Hotel
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
12d
Front Office Agent
Thompson Houston —Houston, TX
- Weekends as needed
- Hotel
- Front desk
- Entry level
7d
Part time front desk agent
Holiday Inn Express Memorial City Centre —Houston, TX
- From $15 an hour
- Part-time
- Communication skills
- Entry level
- Resort
- Flexible schedule
Quick Apply
Front Desk Agent
Holiday Inn Express & Suites Memorial - City Centre —Houston, TX
- $13 - $15 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
DoubleTree IAH —Houston, TX
- $15 an hour
- Part-time
- Customer service
- Hotel
- Organizational skills
Quick Apply
16h
Front Desk Staff
Next Generation Orthopedic and Spine Institute —The Woodlands, TX
- $16 - $20 an hour
- Full-time
- Computer literacy
- Hotel
- Computer skills
- Opportunities for advancement
Quick Apply
Front Desk Agent - Full Time
Courtyard Houston Intercontinental Airport —Houston, TX
- Full-time
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Holiday Inn Express Houston North IAH Area —Houston, TX
- From $12 an hour
- Part-time
- Background check
- Spanish
- Google Workspace
- Health insurance
- Flexible spending account
Quick Apply
Guest Services Agent
Residence Inn Houston Westchase —Houston, TX
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
2d
Front Desk Agent
The Moran CityCentre —Houston, TX
- Weekends as needed
- Hotel
- Organizational skills
- Communication skills
- Loan repayment program
- Health insurance
1d
Front Desk Agent
Hotel- Fairfield Inn & Suites by Marriott —Humble, TX
- $10.50 - $12.00 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
- Employee discount
- Flexible schedule
Quick Apply
FRONT DESK AGENT
TEXAS WESTERN MANAGEMENT PARTNERS —Houston, TX
- Full-time
- Hotel
- Marketing
- Entry level
Quick Apply
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Houston, TX
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Agent
AC Hotel by Marriott Houston Downtown —Houston, TX
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
9d
Overnight Front Desk Agent / Night Auditor
Hilton Garden Inn / Home2 Suites by Hilton Houston —Houston, TX
- $15 - $16 an hour
- Overtime
- Hotel
- High school diploma or GED
- Communication skills
- Employee discount
Quick Apply

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guest service agent jobs near north houston, tx

Front Desk Agent

Residence Inn Houston Willowbrook -
Houston, TX

Apply Now

Job Details

1 day ago

Qualifications

Computer operation
Customer communication
Confidential information handling
Hotel policy compliance
Client rapport building
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Residence Inn Houston Willowbrook

7311 West Greens Road

Houston, TX 77064

Overview:

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

guest service agent jobs in north houston, tx

Front Desk Agent

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Front Desk Agent

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Front Desk Agent - Full Time

Front Desk Agent

Guest Services Agent

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FRONT DESK AGENT

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Front Desk Agent

Overnight Front Desk Agent / Night Auditor

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