Top 47 Call center representative Jobs in North Little Rock, Ar

Customer Engagement Specialist
Bob and Eds —North Little Rock, AR
- $24 - $28 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Outbound Customer Service Representative
Bob and Eds —North Little Rock, AR
- $18 - $22 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Call Center Agent
Arkansas Federal Credit Union —Little Rock, AR
- Full-time
- High school diploma or GED
- Entry level
- Under 1 year
- Paid holidays
- Disability insurance
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —Little Rock, AR
- $15.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
Quick Apply
Work from Home - Pharmacy Tech Support/Call Center Rep (9a-6p ET) - National
IQVIA —North Little Rock, AR
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
3d
CUSTOMER SVC REP, CONSUMER
Essick Air Products —Little Rock, AR
- $19.50 an hour
- Full-time
- Computer literacy
- Research
- Mid-level
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13d
Inbound Sales Representative (Remote/Central Time)
A Place for Mom —Little Rock, AR
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
ARKANSAS only - Work at Home Call Center Representative
InfoCision Management Corp. —Arkansas
- $12.50 an hour
- Night shift
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
Bilingual Customer Service Rep.
Elwood Staffing —Little Rock, AR
- $16 an hour
- Online Application
- In person
- Background check
- Spanish
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
11d
Call Center Representative - Conway, AR (Hybrid)
Gainwell Technologies —Conway, AR
- $27,200 - $38,900 a year
- Full-time
- Hybrid work
- High school diploma or GED
- 2 years
- Entry level
- Travel reimbursement
- Profit sharing
Lead Call Center Representative - Arkansas
Gainwell Technologies —Conway, AR
- $32,700 - $46,700 a year
- Full-time
- Hybrid work
- Computer literacy
- Research
- Mid-level
- Health insurance
- Dental insurance
Marshallese Member Service Representative II
AFMC —Little Rock, AR
- Overtime
- Microsoft Outlook
- Computer literacy
- HIPAA
Night Shift Technical Support Analyst
Dillard's —Little Rock, AR
- Weekends as needed
- Mid-level
- Office
- US work authorization
- Flexible schedule
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Little Rock, AR
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Night Shift Technical Support Analyst
Dillards —Little Rock, AR
- Weekends as needed
- Mid-level
- US work authorization
- In-person
- Flexible schedule
Quick Apply
Telemarketer - State Farm Agent Team Member
Whitney Owens - State Farm Agent —Little Rock, AR
- $15 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Telemarketer - State Farm Agent Team Member
Justin Terry - State Farm Agent —Little Rock, AR
- $15 - $18 an hour
- Part-time
- Communication skills
- Marketing
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Licensed Health Insurance Support Specialist - Seasonal - Remote in Arkansas
Gallagher Bassett —Little Rock, AR
- $25 an hour
- Seasonal
- Remote
- HIPAA
- Mid-level
- Communication skills
3d
Inside Sales Representative - Portable Oxygen Systems (Phone Sales)
Inspired Portable Oxygen —Conway, AR
- Part-time
- Mid-level
- Organizational skills
- In-person
- Flexible schedule
Quick Apply
11d
Telemarketer - State Farm Agent Team Member
Jamey South - State Farm Agent —Bryant, AR
- Full-time
- Communication skills
- Marketing
- Entry level
- Opportunities for advancement
Quick Apply

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Customer Engagement Specialist

Bob and Eds
North Little Rock, AR

Quick Apply

Job Details

Full-time
$24 - $28 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer communication
Customer relationship building
English
High school diploma or GED
Managing clients in a customer support role
Computer skills
Customer interaction during outreach
Client interaction via phone calls

Full Job Description

Who We Are

We have hard-working teams dedicated to our company's continued success, and we reward employees for their contributions. We prioritize our people and welcome you into the family through ongoing training, career development, comprehensive benefits, and a matching 401(k).

With opportunities for growth and performance-based incentives, your effort and commitment directly impact your success.

What's It Like to Work Here

We're fun, ambitious, innovative, and driven by exceptional customer experiences. We believe our employees are the foundation of our success, and we invest heavily in both personal and professional growth.

Our culture is built around teamwork, accountability, and helping our customers and team members succeed.

Who You Are

You are a relationship builder who genuinely enjoys connecting with customers and creating exceptional experiences. You have strong communication skills, a customer-first mindset, and a talent for turning conversations into long-term relationships.

You thrive on proactive outreach and follow-up, helping customers stay engaged with our services while ensuring they receive the highest level of care. You're organized, persuasive, and motivated by helping customers make informed decisions that benefit their homes and families.

Essential Job Functions

Conduct estimate follow-up calls to help customers understand recommendations and schedule approved work.
Perform customer satisfaction and quality assurance follow-up calls after completed service visits.
Maintain and manage customer membership programs, including renewals and ongoing engagement.
Proactively contact customers regarding maintenance visits, membership benefits, promotions, and service opportunities.
Foster a strong customer community by building lasting relationships and creating positive customer experiences.
Support strategic customer engagement initiatives designed to increase retention, loyalty, and customer lifetime value.
Identify customer needs and communicate appropriate service offerings and solutions.
Maintain accurate customer information and activity records within company software systems.
Collaborate with technicians, dispatch, and management teams to ensure a seamless customer experience.
Meet established outreach, retention, membership renewal, and customer engagement goals.

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

High School Diploma or GED equivalent.
3-4 years of customer service, customer engagement, call center, customer success, or related experience.
Experience handling both inbound and outbound customer communications.
Strong communication, active listening, and relationship-building skills.
Comfortable discussing services, memberships, and service recommendations with customers.
Ability to exercise good judgment and make sound decisions independently.
Strong organizational skills with the ability to manage multiple priorities.
Customer-focused mindset with a passion for delivering exceptional service.
Basic computer proficiency and ability to learn new software systems.
Reliable and punctual attendance.
Fluent ability to speak, read, and write English.

Preferred Qualifications

Previous Service Titan experience.
HVAC, Plumbing, Electrical, or home services industry experience.
Experience with membership retention or customer loyalty programs.
Sales, customer success, or account management experience.

Compensation & Hours

Pay: $24.00 - $28.00 per hour
Schedule: Monday – Friday
Hours: 8:00 AM – 5:00 PM
Location: In Office

Benefits

Medical, Prescription, Dental, and Vision Insurance
Disability and Term Life Insurance
Matching 401(k)
Paid Holidays
Paid Time Off (PTO)

Candidates must successfully pass a background check and drug screening.

If you're passionate about building customer relationships, driving engagement, and creating exceptional experiences, we'd love to hear from you.

We are an Equal Opportunity Employer.

Quick Apply

Refine Your Search

call center representative jobs in north little rock, ar

Customer Engagement Specialist

Outbound Customer Service Representative

Call Center Agent

Seasonal (Temporary) Customer Service Call Center Agent

Work from Home - Pharmacy Tech Support/Call Center Rep (9a-6p ET) - National

CUSTOMER SVC REP, CONSUMER

Inbound Sales Representative (Remote/Central Time)

ARKANSAS only - Work at Home Call Center Representative

Bilingual Customer Service Rep.

Call Center Representative - Conway, AR (Hybrid)

Lead Call Center Representative - Arkansas

Marshallese Member Service Representative II

Night Shift Technical Support Analyst

Licensed Insurance Sales Representative (Remote / Home-Based)

Night Shift Technical Support Analyst

Telemarketer - State Farm Agent Team Member

Telemarketer - State Farm Agent Team Member

Licensed Health Insurance Support Specialist - Seasonal - Remote in Arkansas

Inside Sales Representative - Portable Oxygen Systems (Phone Sales)

Telemarketer - State Farm Agent Team Member

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