Top 20 Retention specialist Jobs in North Little Rock Ar

Customer Engagement Specialist
Bob and Eds —North Little Rock, AR
- $24 - $28 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Sales & Client Retention Specialist
Natural State Horticare —North Little Rock, AR
- $65,000 - $85,000 a year
- Full-time
- Writing skills
- Mid-level
- 2 years
- Dental insurance
- 401(k)
Quick Apply
10d
Recruitmen Retention Specialist
Achieve Community Alliance —Little Rock, AR
- Customer service
- Mid-level
- Driver's License
Quick Apply
Client Solutions Specialist
PCA Technology Solutions —Little Rock, AR
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Leasing Professional
Moline Investment Management LLC —North Little Rock, AR
- $17 - $20 an hour
- Weekends as needed
- Background check
- Microsoft Outlook
- Writing skills
Quick Apply
14d
Client Success Specialist - Construction
APPLIED TECHNOLOGY GROUP INC —North Little Rock, AR
- Full-time
- Remote
- English
- Mid-level
- US work authorization
- Health savings account
- AD&D insurance
Quick Apply
Hospital Sales Specialist - Little Rock, AR
Chiesi Farmaceutici —Little Rock, AR
- $135,540 - $155,000 a year
- Overtime
- Clean driving record
- Hospital
- Computer literacy
- Health insurance
Specialist, Volunteer Experience (CEN)
Girl Scouts - Diamonds of Arkansas, Oklahoma, and Texas —Little Rock, AR
- $35,320 - $51,320 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Talent Acquisition Specialist
Arkana Laboratories —Little Rock, AR
- Hybrid work
- Background check
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
ECONOMIC DEVELOPMENT SUPERVISOR/EXPERT
State of Arkansas —Little Rock, AR
- $103,991 - $153,907 a year
- Military
- Office
- Bachelor's degree
5d
Pre-Season Tax Professional
H&R Block —Jacksonville, AR
- Full-time
- Windows
- High school diploma or GED
- Business development
Veterinary Oncologist - Arkansas Veterinary Emergency & Specialists
PetVet Care Centers —Little Rock, AR
- $170,000 - $280,000 a year
- Email
- Surgery
- Ability to lift 50 pounds
- ER
- Paid parental leave
- Health insurance
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Veterinary Cardiologist - Arkansas Veterinary Emergency & Specialists
PetVet Care Centers —Little Rock, AR
- $175,000 a year
- Email
- Surgery
- Ability to lift 50 pounds
- ER
- Paid parental leave
- Relocation assistance
Quick Apply
Licensed Financial Professional – Life Insurance & Wealth Management
Legacy Grove Group —United States
- $90,000 - $180,000 a year
- Part-time
- Remote
- Mid-level
- Parental leave
- Professional development assistance
Quick Apply
3d

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Sales & Client Retention Specialist
Natural State Horticare —North Little Rock, AR
Field client calls, texts, and emails about lawn and ornamental. Sales- and customer-retention-related driving. Trained person answers, not a script.
$65,000 - $85,000 a year
Quick Apply
10d
Client Solutions Specialist
PCA Technology Solutions —Little Rock, AR
If using own motor vehicle, must possess a valid state driver's license and proof of insurance that meets the minimum standards of the state.
Quick Apply

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Staffing Specialist
Surge Staffing —Columbus, OH
Conduct follow-up calls to ensure employee satisfaction and successful placements. Perform client service calls and outside sales visits to maintain and grow…
$22 - $25 an hour
Quick Apply
10d
Business Development Specialist Engineering & Facilities Maintenance
On-Board Companies —Columbus, OH
Valid driver’s license required. Bachelor’s degree from an accredited institution in engineering, mathematics, science, or a related technical discipline…
$50 - $60 an hour
Quick Apply

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retention specialist jobs near north little rock ar

Customer Engagement Specialist

Bob and Eds
North Little Rock, AR

Quick Apply

Job Details

Full-time
$24 - $28 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer communication
Customer relationship building
English
High school diploma or GED
Managing clients in a customer support role
Computer skills
Customer interaction during outreach
Client interaction via phone calls

Full Job Description

Who We Are

We have hard-working teams dedicated to our company's continued success, and we reward employees for their contributions. We prioritize our people and welcome you into the family through ongoing training, career development, comprehensive benefits, and a matching 401(k).

With opportunities for growth and performance-based incentives, your effort and commitment directly impact your success.

What's It Like to Work Here

We're fun, ambitious, innovative, and driven by exceptional customer experiences. We believe our employees are the foundation of our success, and we invest heavily in both personal and professional growth.

Our culture is built around teamwork, accountability, and helping our customers and team members succeed.

Who You Are

You are a relationship builder who genuinely enjoys connecting with customers and creating exceptional experiences. You have strong communication skills, a customer-first mindset, and a talent for turning conversations into long-term relationships.

You thrive on proactive outreach and follow-up, helping customers stay engaged with our services while ensuring they receive the highest level of care. You're organized, persuasive, and motivated by helping customers make informed decisions that benefit their homes and families.

Essential Job Functions

Conduct estimate follow-up calls to help customers understand recommendations and schedule approved work.
Perform customer satisfaction and quality assurance follow-up calls after completed service visits.
Maintain and manage customer membership programs, including renewals and ongoing engagement.
Proactively contact customers regarding maintenance visits, membership benefits, promotions, and service opportunities.
Foster a strong customer community by building lasting relationships and creating positive customer experiences.
Support strategic customer engagement initiatives designed to increase retention, loyalty, and customer lifetime value.
Identify customer needs and communicate appropriate service offerings and solutions.
Maintain accurate customer information and activity records within company software systems.
Collaborate with technicians, dispatch, and management teams to ensure a seamless customer experience.
Meet established outreach, retention, membership renewal, and customer engagement goals.

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

High School Diploma or GED equivalent.
3-4 years of customer service, customer engagement, call center, customer success, or related experience.
Experience handling both inbound and outbound customer communications.
Strong communication, active listening, and relationship-building skills.
Comfortable discussing services, memberships, and service recommendations with customers.
Ability to exercise good judgment and make sound decisions independently.
Strong organizational skills with the ability to manage multiple priorities.
Customer-focused mindset with a passion for delivering exceptional service.
Basic computer proficiency and ability to learn new software systems.
Reliable and punctual attendance.
Fluent ability to speak, read, and write English.

Preferred Qualifications

Previous Service Titan experience.
HVAC, Plumbing, Electrical, or home services industry experience.
Experience with membership retention or customer loyalty programs.
Sales, customer success, or account management experience.

Compensation & Hours

Pay: $24.00 - $28.00 per hour
Schedule: Monday – Friday
Hours: 8:00 AM – 5:00 PM
Location: In Office

Benefits

Medical, Prescription, Dental, and Vision Insurance
Disability and Term Life Insurance
Matching 401(k)
Paid Holidays
Paid Time Off (PTO)

Candidates must successfully pass a background check and drug screening.

If you're passionate about building customer relationships, driving engagement, and creating exceptional experiences, we'd love to hear from you.

We are an Equal Opportunity Employer.

Quick Apply

Refine Your Search

retention specialist jobs in north little rock ar

Customer Engagement Specialist

Sales & Client Retention Specialist

Recruitmen Retention Specialist

Client Solutions Specialist

Leasing Professional

Client Success Specialist - Construction

Hospital Sales Specialist - Little Rock, AR

Specialist, Volunteer Experience (CEN)

Talent Acquisition Specialist

ECONOMIC DEVELOPMENT SUPERVISOR/EXPERT

Pre-Season Tax Professional

Veterinary Oncologist - Arkansas Veterinary Emergency & Specialists

Veterinary Cardiologist - Arkansas Veterinary Emergency & Specialists

Licensed Financial Professional – Life Insurance & Wealth Management

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I want to receive the latest job alert for retention specialist in north little rock ar

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