Storm Smart is one of the largest manufacturers of storm protection products in America. We have an extensive list of accomplishments, including being recognized by Inc. Magazine as one of North America's fastest-growing privately held corporations.
Since our start in 1996, we have helped 100,000 homeowners increase the value of their property by making their homes safer from storms and more energy efficient. We continue revolutionizing the storm protection industry powered by the most talented people with an unwavering drive to be the best.
Because we believe in our workforce, you will be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed.
We also offer the following:
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Competitive Pay
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Health, Dental and Vision
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Company-paid Group Life Insurance
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Paid Time Off
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Holiday Pay
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Generous 401(k) plan that includes a 4% employer match.
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Tuition reimbursement
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Company-paid Short Term Disability Plan
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Critical illness, Hospital Indemnity, and Accident plans
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Volunteer Time Off
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Parental Leave
At Storm Smart, our success depends on people, productivity, and procedures.
The Shutter Punchout Technician is responsible for performing final inspections, adjustments, and repairs on hurricane shutters to ensure proper functionality and customer satisfaction. This role requires strong technical expertise, attention to detail, and the ability to troubleshoot and resolve issues effectively. The technician collaborates with installation teams, follows company quality standards, and ensures all work meets safety guidelines.
In addition, this position serves as a mentor to Shutter Installer Trainees and Helpers, providing guidance, hands-on support, and reinforcement of proper techniques, safety practices, and quality expectations. Strong communication skills are essential for interacting with customers, supporting field teams, and addressing concerns on-site.
Key Responsibilities & Duties:
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Perform final inspections, adjustments, and repairs on hurricane shutters to ensure proper operation, quality, and appearance.
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Troubleshoot mechanical and installation issues and complete corrective work as needed.
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Test shutter systems to confirm functionality, alignment, and safety.
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Ensure all work meets Storm Smart quality standards, safety guidelines, and local building codes.
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Mentor and support Shutter Installer Trainees and Helpers by providing hands-on guidance and reinforcing proper techniques and safety practices.
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Communicate professionally with customers, addressing concerns and explaining completed work.
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Partner with installation teams and supervisors to resolve punchout items and recurring issues.
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Maintain clean, safe job sites and proper care of tools and equipment.
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Complete punchout documentation, photos, and reports accurately and on time.
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Consistently represent Storm Smart’s brand, values, and service standards on every job.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
Key Responsibilities & Duties:
- Manage a daily schedule with multiple stops a day.
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Complete final punchout on all types of hurricane shutters.
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Communicate any issues with jobs to supervisors.
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Address any customer concerns with minor defects.
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Communicate with Punchout scheduler.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
Required Skills/ Abilities:
- Climbing all types of ladders and scaffolding.
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Have basic tool and construction knowledge.
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Ability to lift sixty pounds.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
Required Skills/ Abilities:
- Technical experience in shutter installation, repair, or a related field.
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Problem-solving skills and attention to detail.
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Ability to work independently and as part of a team.
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Familiarity with safety protocols and tools used in shutter installation.
Education/Experience/Licenses/Certifications:
- High school diploma or equivalent required; technical training or vocational coursework in construction, mechanical systems, or a related field preferred.
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Minimum of 1–3 years of hands-on experience installing, servicing, inspecting, or repairing hurricane shutters, impact products, or similar construction-related systems.
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Prior experience performing punchout, quality control, service, or warranty work strongly preferred.
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Working knowledge of shutter systems, installation methods, hardware, and adjustment techniques.
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Proven ability to troubleshoot mechanical or installation-related issues and implement effective repairs.
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Experience working directly on job sites in residential or light commercial environments.
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Demonstrated commitment to safety, quality, and workmanship standards.
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Strong communication skills and comfort interacting with customers in a professional, service-oriented manner.
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Ability to accurately complete work orders, inspection forms, and service documentation.
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Proficiency using hand and power tools and basic mobile field technology.
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Valid driver’s license with a clean driving record meeting company insurance requirements.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. A reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
The work environment for this position predominantly involves construction sites, where the employee can expect exposure to fluctuating noise levels ranging from moderate to loud, as well as exposure to various weather elements.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to work in, on, around, over, and under fixed equipment and machinery; to work from lifts, ladders, and scaffolding; to manipulate heavy equipment, tools, and supplies, and/or exert 70 lbs.; to concurrently manipulate multiple controls and machinery; to work in hazardous or irritating environments, confined spaces, and adverse weather or temperature conditions, to wear and work in personnel protective equipment.
Storm Smart is an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. It is our policy to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.
