Top 13112 Shift manager Jobs in North Richland Hills, Tx

Emergency Dispatch Center Supervisor - 3rd Shift
Kings III Emergency Communications —Coppell, TX
- $30 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Health savings account
Supervisor
Pet Evolution —North Richland Hills, TX
- $15 - $17 an hour
- Part-time
- 6 years
- Sales
- Customer service
- Employee discount
- Flexible schedule
Quick Apply
Assistant Manager
Apartment Service Management Company —Roanoke, TX
- From $19 an hour
- Full-time
- Management
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
16h
Co Manager - (RT134)
RaceTrac —Haltom City, TX
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Department Manager
REI (Recreational Equipment Inc.) —Southlake, TX
- $23.47 - $29.36 an hour
- Mid-level
- Retail management
- Health insurance
- Employee discount
Supervisor Customer Service - DAL
Southwest Airlines —Dallas, TX
- $36.00 - $37.50 an hour
- Weekends as needed
- 18 years or older
- Word processing
- Computer literacy
- Profit sharing
- Health insurance
15h
Warehouse Supervisor (Evening Shift) North Richland Hills, Tx
GritR Sports —North Richland Hills, TX
- $23.50 an hour
- 8 hour shift
- Writing skills
- English
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
POLICE RECORDS SYSTEM MANAGER
North Richland Hills City Hall —North Richland Hills, TX
- $62,673 - $88,884 a year
- Full-time
- Management
- Mid-level
- Supervising experience
- Paid holidays
- Disability insurance
Parts/Material Supervisor
The City of Fort Worth —Fort Worth, TX
- $26.38 - $33.21 an hour
- Weekends as needed
- Pass drug screening
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
7d
7Brew Manager TX
MOTLEY 7 BREW LLC —Hurst, TX
- $55,000 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Salon Suites Manager
Beauty Bungalows —Hurst, TX
- $100 - $3,500 a week
- Part-time
- Mid-level
- Supervising experience
- Organizational skills
Quick Apply
Store Manager - Spirit
Spirit Halloween —Watauga, TX
- $19.50 - $20.50 an hour
- Seasonal
- Sales
- Merchandising
- Mid-level
Operations Manager
CVS Health —Fort Worth, TX
- $19 - $29 an hour
- Overtime
- Inventory management
- No high school diploma
- Mid-level
- Health insurance
- Dental insurance
3d
Stocking Team Supervisor
Walmart —Fort Worth, TX
- $19.50 - $32.50 an hour
- Full-time
- High school
- Mid-level
- Forklift
- Paid jury duty
- Disability insurance
7d
Transportation Manager
ConGlobal —Haslet, TX
- $68,000 - $78,000 a year
- Urgently hiring
- Microsoft Outlook
- Management
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
4d
Customer Care Manager, Global Reservations
American Airlines —Fort Worth, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
1d
Attractions Supervisor, Netflix House - Dallas
Netflix House —Dallas, TX
- $91,000 - $133,000 a year
- Weekends as needed
- 18 years or older
- 5 years
- Mid-level
Customer Care Supervisor- Call Center
Payless Power —Fort Worth, TX
- $24 an hour
- Overtime
- Hybrid work
- Spanish
- Microsoft Excel
- Computer literacy
- Profit sharing
- Health insurance
Quick Apply
11d
Area Manager
SIXT USA —Fort Worth, TX
- From $80,000 a year
- Full-time
- Clean driving record
- Driver's License
- 21 years or older
- Health insurance
- Dental insurance
Quick Apply
Inventory Control Manager
Group O —Haslet, TX
- $70,000 - $80,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
3d

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Emergency Dispatch Center Supervisor - 3rd Shift

Kings III Emergency Communications -
Coppell, TX

Apply Now

Job Details

Full-time
$30 an hour

Benefits

Wellness program
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Employee discount
Referral program

Qualifications

Customer communication
Managing teams in a customer support role
Employee relationship building
Dispatching
Supervising experience
Data interpretation
Call center management

Full Job Description

The Role: Emergency Dispatch Shift Supervisor - 3rd Shift

Who You Are: You're an experienced Shift Supervisor able to manage the day-to day operations of emergency dispatchers, ensuring all emergency calls are handled promptly, correctly, and professionally. You enjoy developing team members, handling escalations, and ensuring team objectives and goals are met. You're a pro at monitoring customer service calls to observe employee demeanor, technical accuracy, and conformity to company policy and procedures. You provide coaching and feedback to agents and capturing feedback on the success of the team and the queue support to communicating with leadership and identify areas of improvement as well as reward and recognition opportunities.

Who We Are: Established in 1989 Kings III is a growing, dynamic company. We’re a five-time winner of DFW Top Workplaces and nationally as a USA Today Top Workplace in 2020-2024. We’re on a mission for change – for our communities, our customers, and our company. If you see yourself as a builder and change agent, this is the right place for you.

More than 12% of our employees have been with the company for 10+ years, and an impressive 25% have been with us 5+ years. How do we do it? Here's what our employees say. We seek out creative employees who love opportunities for continuous learning and growth. We value innovation in not just our products, but the way we work, sell, and grow every day. We celebrate change and are always looking for ways to do things better!

What You’ll Do:

Ensure all Dispatch Center metrics are met and maintained
Utilize software to enhance development of direct reports
Monitor customer service calls to observe employee demeanor, technical accuracy, and conformity to company policy and procedures
Provide coaching and feedback to agents
Serve as a driving force to help achieve "best in class" service levels by helping to identify areas of improvement and assisting in implementing new methods for providing effective solution
Build and maintain a high performing team
Ensure the team is meeting or exceeding all goals including service level, abandonment rate, quality, and attendance
Coach and mentor employees as well as maintaining monthly performance reviews
Develop and drive improvement initiatives
Communicate effectively within work groups and team meetings
Read and analyze reports
Understand and enforce call center policy and procedures
Maintain confidentiality

What You’ll Bring:

High school diploma or equivalent
A minimum of 3 years of call center or dispatch center supervisory experience
Ability to create and maintain a positive work environment
Ability to multitask and manage changing problems in a fast paced, multi-skill team
Ability to defuse escalated situations
Excellent time management skills
Demonstrated ability to identify and understand issues, resolve customer inquiries, and develop appropriate solutions quickly and effectively
Detail orientated – must be able to determine facts to document accurately and concisely
Ability to multitask, work well under pressure, prioritize, and meet deadlines
Strong decision-making and problem-solving skills
Good analytical skills as well as the ability to think strategically
Flexibility to work in a 24/7 call center, including weekends
Display excellent written and oral communication by effectively speaking and writing
Excellent customer service skills including needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Display active listening skills
Excellent computer skills in addition to advanced Microsoft Word, Excel, and Outlook skills
Able to accurately type at least 45 words per minute

What We Do:

Our mission is simple - We provide critical communications services to help people in distress.

Our Core Values are even simpler:

1. Honesty & Integrity

2. Service to the customer above all else

3. Do what is right

4. Good enough is not good enough: pursue excellence

5. Encourage individual initiative and growth

By living and breathing our mission and Core Values every day in everything we do, Kings III is creating opportunities for individuals and reducing risk, liabilities, and costs for businesses every day.

Our primary client base includes commercial and multi-family real estate owners and property managers, and the most common areas we install our emergency phones are in elevators and at pool sides. We design, build, sell, install, service, and monitor those phones. Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency services to people in distress. It’s that simple, our employees help save lives every day.

What’s in it for you:

Medical insurance with 1 HSA and 2 PPO plan options
Flex Spending Account (FSA)/Dependent Care FSA
Dental, vision, life, short- and long-term disability insurance
Critical illness and hospital indemnity plans
401k with company contribution
Employee Assistance Program (EAP)
Company paid telemedicine 24/7 access
Wellness Program
Employee discount program
8 paid holidays, plus 1 floating holiday
15 days of PTO accrued in year 1
Generous referral bonus program
Work life balance (a must!)
Team building, attendance at our annual kickoff each January, and other fun events
Relaxed professional dress code

Kings III is an Equal Opportunity Employer and committed to maintaining a drug-free workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Apply Now

Refine Your Search

shift manager jobs in north richland hills, tx

Emergency Dispatch Center Supervisor - 3rd Shift

Supervisor

Assistant Manager

Co Manager - (RT134)

Department Manager

Supervisor Customer Service - DAL

Warehouse Supervisor (Evening Shift) North Richland Hills, Tx

POLICE RECORDS SYSTEM MANAGER

Parts/Material Supervisor

7Brew Manager TX

Salon Suites Manager

Store Manager - Spirit

Operations Manager

Stocking Team Supervisor

Transportation Manager

Customer Care Manager, Global Reservations

Attractions Supervisor, Netflix House - Dallas

Customer Care Supervisor- Call Center

Area Manager

Inventory Control Manager

I want to receive the latest job alert for shift manager in north richland hills, tx

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