Essential Functions:
The Division Administrator is responsible for the administrative, financial, personnel, and clinical management of assigned division(s). In collaboration with the Division Chief and Department Administration, provides strategic support and leadership in planning, developing and implementing new programs to advance the missions of the division. Ensures ongoing quality of service in clinical, research, education, and service programs. Responsibilities include, but are not limited to:
- Manages and oversees operations for the division’s clinical and academic missions. Provides leadership to ensure quality patient care outcomes. Builds both cultural and support systems within the division to enable delivery of outstanding service to both internal and external customers. Monitors appropriateness and effectiveness of service and performance and implements improvement initiatives as appropriate. Ensures compliance with federal, state, and other regulatory requirements.
- Manages division staff members including administrative, clinical, and research staff who provide support to the division’s clinical, educational, and research operations. Oversees recruitment, selection, and onboarding of new staff into the division. Communicates standards of behavior, professional boundaries, and job expectations; identifies and provides training and development opportunities; acts as a mentor and coach; evaluates and provides ongoing feedback on performance and addresses poor performance when needed.
- Performs monthly reviews and analysis on all division dashboard indicators and operational reports; meets regularly with Division Chief to review progress on issues that impact division operations.
- Develops and administers the division’s annual budget and is responsible for monitoring financial performance. Oversees the preparation of quarterly written variance analysis reports compiled by the division’s accountant for department administration. Oversees reconciliation of division operating accounts on a monthly basis. Approves purchase requests, travel reimbursements, and invoices in accordance with division and department policies and procedures. Reviews financials with division chief and division accountant on a monthly basis; identifies possible budget variance concerns and addresses as needed.
- Develops methods for fiscal analysis, conducts financial and quantitative analysis, and monitors existing programs and services. Identifies and implements strategies for timely, efficient, and compliant physician billing, reduction costs, and quality improvement of care/service for meeting the financial performance goals of the department and division. Ensures optimal utilization of all available financial resources including operating funds and external support.
- Creates and supports an environment of excellence that fosters teamwork, collaboration, respect, and belonging where staff feel valued, appreciated, and recognized.
- Provides conflict resolution. Resolves problems and encourages open lines of communication with faculty and staff to ensure high employee morale and a professional, healthy atmosphere.
- Participates in strategic planning and facilitates quality improvement efforts. Continually monitors operations, programs, physical properties, and resource allocations. Proactively works to improve operations, continually refining processes and addressing customer needs while focusing on the long-term strategic role of delivery. Participates in business development and department site expansions. May be required to participate on various division and departmental project management/improvement teams.
- Works collaboratively with Primary Children’s Hospital (PCH) administration, maintaining strong institutional relationships between the division and PCH. Ensures operational efficiency of division operations at PCH.
- Coordinates and manages contract renewals and negotiations for the division in collaboration with Division Chief and department administration.
- Initiates workflow and business process analysis and provides project plans from recommendation to implementation. Evaluates and revises as necessary to maximize efficiency and effectiveness.
- Develops and implements policies and procedures for the division that are consistent with department and university policies.
- Partners with internal and external customers and markets and promotes new and existing services and programs.
- Serves as a resource and assists faculty in administrative procedures as well as problem solving. May participate in faculty recruitment and work closely with the credentialing specialist to ensure that providers are credentialed at the time of hire.
- Develops, tests, implements, and evaluates new and creative approaches to meeting division and department goals.
- Integrates trends in healthcare and the field of assigned pediatric subspecialties to forecast future division and department needs for program development, financial positions, and non-financial resources.
- In collaboration with the division’s research team, oversees the administrative and financial aspects of all division research activities.
Comments
Must possess strong understanding of clinical and academic operations in order to make sound decisions and operate with respect to complex issues and institution/business requirements. Must be able to apply critical thinking to assess feasibility of decisions and have analytical ability sufficient to evaluate data and make recommendations regarding operations and budgets.
A collaborative, creative, flexible, and pro-active approach to managing the division’s business and its clinical, academic, and educational missions is critical to the division’s development and ongoing success.
Disclaimer:
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
The following job level and associated pay rate will be considered based on job placement. Final placement, including the corresponding pay rate, will be determined by the department in alignment with business needs and budget considerations.
Senior Manager, Operations Management – Division/Business Unit (Non-Executive)
Direct/Manage/Supervise day-to-day operations for a division/business unit. Oversee all applicable functions (e.g., sales, logistics, operations, manufacturing, marketing, engineering). Responsible for managing profit and loss (P&L), developing budgets, and setting revenue goals. Establish strategies, objectives, and goals for the division/business unit, while meeting the organizational vision, standards, and priorities. Provide leadership, coaching, counseling, and career development opportunities to staff. May also oversee operations for a single independent site. Second-level manager. Manages the activities of first-level managers and/or supervisors. Responsible for hiring, firing, performance appraisals, and pay reviews. Broad knowledge of the field with proven leadership skills.
Requires a bachelor’s (or equivalency) + 8 years or a master’s (or equivalency) + 6 years of directly related work experience.
This is a Senior Manager-Level position in the Management track.
Job Code: MZ3824
Grade: M19
Expected Pay Range: $96,837 – $118,426
