Top 3 Bilingual call center representative Jobs in Northampton, Ma

Captive | Insurance Agent | Full-Time
Vemax Insurance Agency —United States
- $45,000 - $110,000 a year
- Full-time
- Remote
- Spanish
- English
- Mid-level
- Dental insurance
- Vision insurance
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Captive | Insurance Agent | Full-Time

Vemax Insurance Agency
United States

Quick Apply

Job Details

Full-time
$45,000 - $110,000 a year

Benefits

Dental insurance
Vision insurance
Flexible schedule

Qualifications

Medicare
Call center experience
CMS regulatory compliance
Medicare regulations
Insurance sales
Health Insurance License

Full Job Description

Please apply ONLY if you have a current Health Insurance Producer license.

The Opportunity

This is a high-volume, high-earning seat for a closer. We supply the technology and the leads; you supply the consultative skill and the work ethic. Most agents in this seat are on track to enroll 30–40 Medicare policies per month, with meaningful additional income from ancillary products (dental, vision, hospital indemnity, cancer/critical illness) and final expense / life cross-sales.

What You'll Do

Take warm, pre-qualified inbound calls and worked outbound leads delivered through our lead platform — no cold prospecting from scratch.
Conduct compliant Medicare needs analyses and present Medicare Advantage, Med Supp, and PDP options that fit each beneficiary.
Enroll an average of 30–40 Medicare policies per month using our quoting and e-application tools.
Cross-sell complementary ancillary products and final expense / life policies during the same conversation when appropriate.
Document every interaction accurately in our CRM and follow CMS marketing and recording requirements to the letter.
Service your book: handle SEP situations, plan changes, and re-shop existing clients during eligible windows.
Hit weekly and monthly activity, conversion, and persistency benchmarks.

What We Provide

Steady, qualified lead flow: inbound transfers and worked digital leads sized to support 30–40 Medicare placements per month.
Best-in-class technology: integrated dialer, quoting platform, e-application tools, compliant call recording, and a modern CRM — all configured for you.
Carrier line-up: appointments with the major Medicare carriers, plus ancillary and life partners, so you can match the client to the right plan.
Onboarding & ongoing training: product certifications, compliance refreshers, sales coaching, and 1:1 mentorship from senior producers.
Back-office support: enrollment processing, commission tracking, licensing/appointment help, and a real human to call when something breaks.
No marketing spend out of pocket: we pay for the leads and the tools — you focus on the conversations.

Who You Are

Active Health Insurance Producer license in your resident state, in good standing. Please DO NOT APPLY if you don't meet this requirement.
Preferably, an experienced bilingual broker fluent in both Spanish and English.
Prior Medicare sales experience — you have sold MA, MAPD, Med Supp, and/or PDP plans and understand the compliance environment (CMS, scope of appointment, recorded-line rules).
Comfortable working a full-time schedule on the phone and on screen-shares.
Reliable high-speed internet, a quiet remote workspace, and a current Windows or Mac computer.
Self-motivated, coachable, and able to manage your own day against clear production targets.Strongly Preferred
Multi-state licensure (or a willingness and track record of getting non-resident licenses quickly).
Current AHIP certification (or ready to certify immediately upon hire).
Track record of monthly production at or above the 30+ MAPD level in a captive or call-center setting.
Experience cross-selling ancillary and final expense / life products inside the same Medicare conversation.
Comfort with CRM hygiene, dispositioning, and KPI dashboards.

Compensation

This is a commission-based structured role designed to reward producers. With our captive lead flow and tech stack, top agents in this seat are operating well above industry-average production. We share the full commission structure — first-year and renewal rates, ancillary and life overrides, and any production bonuses — directly during the interview process with candidates we are seriously considering.

Why Agents Choose Vemax

You spend your day talking to people who actually need coverage, not chasing strangers.
Modern tools that keep you compliant without slowing you down.
A team that treats top producers like top producers — fast pay, fast support, fast answers.
Long-term residual income on a captive book that grows every year you stay.

Benefits:

Flexible schedule
Work from home

Work Location: Remote

Job Types: Full-time, Commission

Pay: $45,000.00 - $110,000.00 per year

Benefits:

Flexible schedule

Work Location: Remote

Quick Apply

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bilingual call center representative jobs in northampton, ma

Captive | Insurance Agent | Full-Time

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