Top 7 Occupancy specialist Jobs in Northampton, Ma

Resident Occupancy Specialist
The Community Builders —Northampton, MA
- $25 an hour
- Full-time
- Apartments
- 1 year
- Communication skills
- 403(b) matching
- Health savings account
Quick Apply
Occupancy & Recertification Specialist
Related —Springfield, MA
- $23.00 - $23.50 an hour
- Full-time
- Spanish
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Community Manager - Fieldstone (Student Living) R0195240 Fieldstone Amherst, Massachusetts Full time
Greystar —Amherst, MA
- $90,000 - $100,000 a year
- Email
- Word processing
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Workforce Management Specialist - MGM Springfield
MGM Resorts —Springfield, MA
- From $21 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
14d
Behavioral Health Director
Holyoke Medical Center —Holyoke, MA
- $8,450 - $14,292 a month
- Full-time
- Nursing
- RN License
- Hospital

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Resident Occupancy Specialist

The Community Builders -
Northampton, MA

Quick Apply

Job Details

Full-time
$25 an hour

Benefits

403(b) matching
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

1 year
Communication skills
Entry level

Full Job Description

About The Community Builders, Inc.

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.

Position Description:

The Resident Specialist will have responsibility for providing a superior level of customer service to the residents, guests and team members at the property site. This role is responsible for showing and leasing apartments, assisting in the moving process and providing administrative support to the Community and/or Services Maintenance Manager for a variety of property related tasks. She/he will adhere to the company’s Mission Statement and ensure the site is in compliance with all regulatory requirements. Candidates with experience in Section 8 housing and LIHTC are preferred. This position has a requirement of five days a week in office.

Essential Functions:

Answer or return all calls promptly and with the highest level of customer service.
Schedule appointments and conduct in-person visits as needed.
Listen to resident requests, concerns and comments, refer them as appropriate.
Develop relationships with residents to understand their needs and aspirations and develop trust.
Initiate Maintenance Service Requests promptly and follow up with residents to ensure completion of service.
Greet prospective tenants and show the property and its features in accordance with established procedures.
Process applications for approval and follow up with applicants.
Pre-qualify prospects in accordance with the company procedures and housing requirements
Conduct service inspections with the Service Management team to ensure apts. are in move-in condition.
Facilitate and attend community engagement activities with residents, as directed by the Community Manager.
Manage rental payment process.

Prepare recertification and lease renewals, and enter data into tracking system.

Other Responsibilities:

Contribute to cleanliness and curb appeal of the community on continuing basis.
Conduct market surveys and shop competitive communities.
General clerical duties: photocopying, faxing, mailing and filing, sign for and distribute packages.
Track and ensure timely delivery of resident notices.
Coordinate and maintain records for staff office, phones, parking and office keys.
Code and process invoices and research discrepancies as needed.

Knowledge, Skills and Abilities:

Excellent Customer Service, verbal and written communication (English language) skills
Ability to type at least 35 wpm
Demonstrated ability to learn and operate office systems including telephone, copier and computer systems.
Proficiency with Microsoft Office including Word, Excel and MS Outlook

Education & Experience:

High school graduate or GED equivalent
Customer service experience in Property/Hotel/Retail, Sales 1+ year
Experience and proficiency of Microsoft Office

Industry software such as Yardi a plus

Benefits

Medical, dental, and vision insurance
12 Paid Holidays & tenure-based PTO accruals
Employer contributions to Health Savings Accounts
Company paid Life & Disability Insurance
403(b) retirement plan with company match
Tax-advantage accounts: commuter/parking, medical & dependent care FSA
Hospital & Critical Illness Insurance
Confidential, 24/7 Employee Assistance Program
$25/hour

The Community Builders is an equal opportunity employer.

Quick Apply

Refine Your Search

occupancy specialist jobs in northampton, ma

Resident Occupancy Specialist

Occupancy & Recertification Specialist

Community Manager - Fieldstone (Student Living) R0195240 Fieldstone Amherst, Massachusetts Full time

Workforce Management Specialist - MGM Springfield

Behavioral Health Director

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