River Valley Co-op Our Mission: River Valley Co-op staff members are all empowered ambassadors for our cooperative’s mission of creating a just marketplace that nourishes the community.
Cooperative values and the larger cooperative movement inspire us to work together for a more sustainable and just future. As a team, we work to leverage our grocery retail's economic impact for positive social change in the food system, our environment, and our community. We are committed to social justice and developing our anti-racism and multicultural skills throughout our organization.
Our cooperatively-owned business values working together in partnership with our local food producers, other vendors and service providers, community organizations, employees, and our customers to serve our community food needs in ways that sustainably support our mutual needs and aspirations. We prioritize building and sustaining our business operations capacity to generate positive impacts for our employees, business partners, customers, local economy, the common good of our community, and the environment.
Our friendly store operations specializing in fresh, local, organically grown, and natural foods, builds community resilience and grows our local economy. We work hard and have fun doing it, act with honesty, kindness, and respect, and strive to improve every day.
Position: COOLER / FREEZER COORDINATOR
Requires open availability, including evenings and weekends.
Status: Reports to Grocery Manager
Pay Level: IV, non-exempt.
Purpose: Keep displays, coolers, freezers, and shelves fully stocked and well-merchandised. Meet objectives for sales, margin, and inventory turns. Provide prompt, friendly, courteous customer service.
Responsibilities
ORDERS & MERCHANDISING
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Work with the Grocery Manager to select products and suppliers for a good selection, favorable prices, terms, quality, and delivery.
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Place orders to ensure regular supply and adequate supply for specials.
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Receive orders not handled by the Receiver, following established procedures. Obtained credit from vendors was not handled by the Receiver.
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Ensure accurate pricing to meet margin goals. Ensure that updated prices are given to the Category Team.
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Ensure accurate, up-to-date price labeling (or shelf tags) for department items.
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Plan and maintain attractively, fully stocked, and rotated (and faced, where applicable) sections (freezers and coolers). Stock as time permits, then give stocking priorities to the Grocery Stocking Manager for assignment to team members.
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Ensure accurate, uniform, up-to-date department signs as needed. Work with a Grocery Assistant Manager regarding signage needs.
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Attend Grocery Team meetings to plan promotions, cross-merchandising, and advertising.
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Visit other stores periodically for price comparisons, product, and merchandising ideas.
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Attend trade shows as assigned.
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Assist with special orders and offer prompt, friendly, courteous customer service.
DEPARTMENT OPERATIONS
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Ensure that unsellable items are returned or otherwise properly disposed of, following established procedures. Keep accurate shrinkage records.
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Ensure that department areas (aisles, shelves, coolers, freezers, and storage areas) are in clean, orderly condition, meeting health department standards.
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Participate in inventory counts.
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Maintain department equipment in working order. Notify the Grocery Manager of any malfunctions or repair needs.
STOCKING & REPLACEMENT ORDERS
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Stock displays fully without overcrowding; face items on shelves.
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Rotate older stock to the front, making space for new stock.
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Pull short-dated or low-quality items and follow established procedures for recording and disposing of them.
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Label items accurately with price tags or signs. Report price discrepancies to the appropriate staff.
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Maintain stocking and task lists for later shifts.
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Ensure that refill orders are placed to ensure regular replacement supply and adequate supply for special deals.
CUSTOMER SERVICE
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Assist customers with product questions in a prompt, friendly, courteous manner, referring them to other staff when necessary. Lead the customer to the product whenever possible.
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Offer suggestions for purchases and ways to prepare products.
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Help customers place special orders.
ALL STAFF DUTIES
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Attend and participate in department and storewide meetings.
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Perform other tasks assigned by the Grocery Manager.
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Ability to lift 50 lbs. continuously.
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Ability to work in cold conditions.
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Manual dexterity with department equipment.
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Ability to handle multiple demands.
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Experience serving the public.
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Familiarity with natural foods.
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Ability to work evenings and weekends.
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Regular, predictable attendance.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functional job duties.
River Valley Co-op is an equal opportunity employer encouraging excellence through diversity.
