Top 577 customer service representative Jobs in northbridge, ma

Bilingual Client Services Team Leader
Massa Viana Law —Southborough, MA
- From $28 an hour
- Full-time
- Spanish
- English
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Insurance Agency Client Service Representative
Parker Insurance & Financial Services —Whitinsville, MA
- $50,000 - $65,000 a year
- Full-time
- Microsoft Word
- CRM software
- Background check
- Paid time off
Quick Apply
Contact Center Specialist I
Middlesex Savings Bank —Westborough, MA
- $37,927 - $54,024 a year
- Full-time
- Bilingual
- Computer literacy
- Office
Retail Store Specialist - (Customer Service/Merchandising) - Part Time- Various shifts during the week & Saturday with Sunday Night Shift Required!
Ocean State Job Lot —Medway, MA
- $15.75 an hour
- Part-time
- 18 years or older
- Merchandising
- Basic math
22h
Delivery Driver/Customer Service Representative
Falvey Linen Supply —Walpole, MA
- $22 - $30 an hour
- Full-time
- Heavy lifting
- Customer service
- DOT physical examination
- Store discount
- Profit sharing
Quick Apply
Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $20.50/hr
Fallon Health —Worcester, MA
- $20.50 an hour
- Call employer
- Hybrid work
- Microsoft Word
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Paid time off
9d
Customer Service Associate I
Dollar Tree —Whitinsville, MA
- $15.00 - $15.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service/ Support Representative
Molex —South Grafton, MA
- $75,000 - $90,000 a year
- Oracle
- Pass drug screening
- Office
- Paid parental leave
- Health savings account
9d
Member Services Representative
Anytime Fitness - 027669 —Uxbridge, MA
- $15 - $20 an hour
- Part-time
- Cleaning
- Communication skills
- Entry level
- Gym membership
Quick Apply
Customer Success Representative
LGC Clinical Diagnostics —Milford, MA
- $39,000 - $54,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- High school diploma or GED
Quick Apply
9d
Customer Service Associate
Walgreens —Millbury, MA
- $16 - $18 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Contact Center Representative
unibank —Whitinsville, MA
- $20 - $23 an hour
- Full-time
- Bilingual
- Computer literacy
- Research
Quick Apply
Customer Service Representative
XPO —Shrewsbury, MA
- $25.19 - $28.98 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Client Services Assistant Supervisor - Small Animal Hospital
Tufts University —Grafton, MA
- $27.30 - $37.70 an hour
- Full-time
- Hospitality
- Mid-level
- High school diploma or GED
10d
Patient Access Schedule Agent-SHARE Partially Remote 9A-530P
UMass Memorial Health Care —Worcester, MA
- $20.94 - $33.59 an hour
- 8 hour shift
- Remote
- Writing skills
- English
- Office
Customer Service Representative
Copart —Mendon, MA
- $22.07 - $24.86 an hour
- Overtime
- Bilingual
- Computer literacy
- Residential
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Customer Support Specialist
Pure Hockey —Holliston, MA
- $20 - $30 an hour
- Full-time
- Hybrid work
- Office
- Computer skills
- 1 year
- Paid holidays
- Disability insurance
Customer Contact Center Supervisor
unibank —Whitinsville, MA
- $25 - $32 an hour
- Full-time
- Bilingual
- Sales
- Research
Quick Apply
Relationship Growth & Engagement Specialist
unibank —Whitinsville, MA
- $21 - $25 an hour
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
Quick Apply
Appointment Setting Phone Rep
Rescom Exteriors —Auburn, MA
- $17 - $35 an hour
- Part-time
- Medical office experience
- Analysis skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
4d

I want to receive the latest job alert for customer service representative in northbridge, ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near northbridge, ma

Customer Service Representative jobs in Shrewsbury, MA

Customer Service Representative jobs in Walpole, MA

Call Center Representative jobs in Worcester, MA

Patient Access Specialist jobs in Worcester, MA

Member Services Representative jobs in Forest, Va

Bell Socialization Services jobs in York, Pa

Member Services Representative jobs in Chesapeake, Va

Member Services Representative jobs in Worcester, Ma

Volunteer Board Member jobs in Florida

Member Services Representative jobs in Boston, Ma

Dmv Representative jobs in Lancaster, Ca

Customer Service Representative jobs in Fairfax, Va

Customer Service jobs in Woodbridge, Nj

Customer Service Representative jobs in Newark, Nj

Service Writer jobs in Houston, Tx

Customer Service Representative jobs in Tulsa, Ok

Customer Service Representative jobs in Murfreesboro, Tn

Call Center Representative jobs in Greensboro, Nc

Internal Revenue Service jobs in Atlanta, Ga

Customer Service Representative jobs in Savannah, Ga

Bilingual Client Services Team Leader

Massa Viana Law
Southborough, MA

Quick Apply

Job Details

Full-time
From $28 an hour

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Retirement plan

Qualifications

Spanish
Customer communication
English
Administrative experience
Portuguese
Translation
Office management

Full Job Description

*Please make sure you read the complete job post and answer the questions below in

addition to sending your resumé, or your application will not be considered completed*

We are seeking a Bilingual Client Services Leader to oversee the Client Services and Intake

Team (“Comms Team”) and ensure exceptional communication and client experience

throughout every stage of the client’s journey with our firm. This role serves as the bridge

between prospective clients, current clients, legal and administrative team and community

partners and ensures smooth operations, efficient, high-quality client care, and team

performance.

The Comms Team Leader plays a key role in client retention, intake quality, office

operations, community outreach, and overall firm culture.

The ideal candidate is highly organized, proactive, compassionate, detail-oriented, and

thrives in a fast-paced environment. This position requires someone who genuinely enjoys

helping people and can confidently lead a team while maintaining professionalism and

empathy in all client interactions.

Core Responsibilities:

Lead, manage and holds accountable the Client Services and Intake Team;
Conduct team meetings, coaching sessions, and performance reviews;
Monitor team productivity, response times, and quality of communication;
Ensure seamless communication between prospective clients, current clients, attorneys, administration, and legal staff;
Assist with onboarding and training new team members, both in-office as well as virtual assistants;
Create and improve workflows, systems, scripts, and operational procedures;
Conduct and oversee initial client intakes and case screenings;
Oversee front desk operations and client hospitality experience;
Supervise appointment scheduling and attorneys’ calendars;
Manage and maintain the client pipeline and CRM systems;
Process and organize daily physical and electronic mail;
Maintain physical and electronic filing and storage systems;
Prepare files and documentation for new case openings and case closing;
Ensure office spaces, hospitality areas, and coffee stations remain organized and

stocked;

Collaborate with the marketing team regarding lead follow-up and client communication;
Support community engagement and relationship-building initiatives;

About Us:

At Massa Viana Law, we’re on a mission to build the leading immigration law firm in New

England—one that delivers outstanding legal work and creates lasting positive changes in

our clients’ lives.

We are passionate about breaking down the barriers immigrants face in navigating the

complex U.S. immigration system. We love dreamers; we believe in miracles.

We seek people who are honest to the core and who practice compassion and empathy

every day.

Our people are proactive solution-seekers and are constantly looking for opportunities to

serve our community, within and outside the firm.

We work hard and believe in delivering unequivocal excellence. We take pride in going the

extra mile for our clients, embracing challenging cases, and fostering a supportive work

environment for our team members.

If our mission and goals resonate with you, then we strongly encourage you to apply!

Benefits:

Sick Time, Paid Holidays, and Paid Vacation;
Paid Parental Leave;
Health and Dental Insurance;
An IRA matching program;
Tuition Assistance;
Financial assistance for the Bar Exam for aspiring lawyers;
Dental insurance;
Health insurance;
Paid time off;
Parental leave;
Retirement plan;
Tuition reimbursement;

This position will be split between our offices in Providence, RI and Southborough, MA and

candidates must be comfortable commuting between both locations as needed.

Qualifications:

Excellent written and verbal communication skills in English, Portuguese, and Spanish;

Fluency in English and Portuguese required; Candidates who also speaks Spanish in

addition, will be prioritized;

Strong translation and interpretation skills;

Leadership and team management experience;

Experience in customer service, intake, legal administration, or office management

preferred;

Job Type: Full-time

Pay: From $28.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Parental leave
Retirement plan
Tuition reimbursement

Application Question(s):

In lieu of a cover letter, please answer these four questions:

1. What excites you about working with immigrants?
2. What is one other social cause you are passionate about and why?
3. Which of the bolded values above resonate with you on a personal level and why? (You can pick more than one.)
4. Visit our website. What is your opinion of it? Does it accomplish its goal, and why or why not?
Submit your resumé and responses through Indeed. Applications without detailed answers to these questions will not be considered. AI-generated responses, such as those from ChatGPT, will result in disqualification.

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in northbridge, ma

Bilingual Client Services Team Leader

Insurance Agency Client Service Representative

Contact Center Specialist I

Retail Store Specialist - (Customer Service/Merchandising) - Part Time- Various shifts during the week & Saturday with Sunday Night Shift Required!

Delivery Driver/Customer Service Representative

Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $20.50/hr

Customer Service Associate I

Customer Service/ Support Representative

Member Services Representative

Customer Success Representative

Customer Service Associate

Contact Center Representative

Customer Service Representative

Client Services Assistant Supervisor - Small Animal Hospital

Patient Access Schedule Agent-SHARE Partially Remote 9A-530P

Customer Service Representative

Customer Support Specialist

Customer Contact Center Supervisor

Relationship Growth & Engagement Specialist

Appointment Setting Phone Rep

I want to receive the latest job alert for customer service representative in northbridge, ma

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected