Inside Sales Rep – Literacy Initiatives
Scholastic —Hoffman Estates, IL
- $25 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
Client Services Representative
RTC —Rolling Meadows, IL
- Full-time
- Hybrid work
- Microsoft Word
- 18 years or older
- Microsoft Excel
- Commuter assistance
- Paid parental leave
Customer Experience Representative - Lake Forest
Grainger —Lake Forest, IL
- From $19.25 an hour
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid training
- Paid parental leave
Customer Service Representative
Quanta U.S., Inc. —Arlington Heights, IL
- $23 - $28 an hour
- Full-time
- Spanish
- 5 years
- Research
- Paid holidays
- Health insurance
Quick Apply
6d
Temp Services Care Agent
Lakeshore Recycling Systems LLC —Rosemont, IL
- $25.00 - $31.25 an hour
- Temporary
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Client Success Representative (Remote)
Demand.com —Chicago, IL
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Patient Access Representative II
Endeavor Health —Highland Park, IL
- $19.89 - $28.84 an hour
- Part-time
- Acute care
- Customer service
- High school diploma or GED
- Free parking
- Wellness program
5d
Customer Support Representative Tier 1
Synapse Health —Skokie, IL
- $17.00 - $21.65 an hour
- Remote
- Writing skills
- Mid-level
- Microsoft Office
- Disability insurance
- Health insurance
Quick Apply
Work from home Customer service representative
Qureos Inc —Chicago, IL
- Remote
- High school diploma or GED
- Communication skills
- Entry level
- Work from home
10d
Customer Service & AP Representative
MinXray Inc —Northbrook, IL
- $26.44 - $28.85 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Profit sharing
- Health insurance
Quick Apply
4d
Customer Service Lead
Advanced Purification Engineering Corporation —Rosemont, IL
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Supervising experience
- Dental insurance
- Paid time off
Quick Apply
10d
Patient Service Representative - Registry - Northbrook
Shirley Ryan AbilityLab —Northbrook, IL
- $19 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Adults
- Health insurance
- 401(k)
Quick Apply
Customer Solutions Representative
World's Finest Chocolate —Chicago, IL
- $50,000 - $54,000 a year
- Rotating shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Wellness program
- Health savings account
Customer Service Representative
RUPRECHT CO —Mundelein, IL
- $60,000 - $70,000 a year
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Customer Excellence Representative - Hybrid - Starting at $23.41
Stryker —Cary, IL
- $23.41 - $29.46 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Associate's degree
- Health savings account
- AD&D insurance
9d
Customer Support Center Representative I, II
Old Second National Bank —Lombard, IL
- $19.50 - $27.00 an hour
- Hybrid work
- Bilingual
- Writing skills
- Research
Quick Apply
13d
Patient Access Representative II - Per Diem
Endeavor Health —Highland Park, IL
- $19.89 - $28.84 an hour
- Part-time
- Acute care
- Hospital
- Customer service
- Free parking
- Wellness program
Patient Service Representative-Immediate Care Center Glenview Part Time Days
Northwestern Memorial Healthcare —Glenview, IL
- $18.64 - $26.10 an hour
- 8 hour shift
- Bilingual
- Background check
- High school diploma or GED
- Tuition reimbursement
- 401(k) matching
Quick Apply
2d
Customer Service Representative
NORTHBROOK PARK DISTRICT —Northbrook, IL
- $16.00 - $17.75 an hour
- Part-time
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Call Center Sales Representative
Remote Talent Cloud —Chicago, IL
- $20,800 - $41,600 a year
- Contract
- Remote
- English
- Communication skills
- Entry level
Quick Apply

I want to receive the latest job alert for customer representative in northbrook, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer representative jobs near northbrook, il

Customer Service Representative jobs in Arlington Heights, IL

Customer Service Representative jobs in Mundelein, IL

Patient Access Representative II jobs in Highland Park, IL

Inside Sales Representative jobs in Hoffman Estates, IL

Customer Service Representative jobs in Rosemont, IL

Patient Services Representative jobs in Glenview, IL

Customer Service Representative jobs in Chicago, IL

Patient Services Representative jobs in Northbrook, IL

Customer Service Representative jobs in Northbrook, IL

Senior Customer Support Representative jobs in Orlando, FL

Senior Customer Support Representative jobs in Tampa, FL

It Support jobs in Knoxville, TN

Customer Service jobs in Austin, TX

Customer Service Chat Remote jobs in New York, NY

Senior Customer Support Representative jobs in Cleveland, OH

Sales Development Representative jobs in San Antonio, TX

Customer Service Representative jobs in New York, NY

Customer Service Representative jobs in St. Louis, MO

Remote Sales Representative jobs in Boston, MA

Customer Service Representative jobs in Santa Rosa, CA

Inside Sales Rep – Literacy Initiatives

Scholastic -
Hoffman Estates, IL

Apply Now

Job Details

Full-time
$25 an hour

Qualifications

Business development management
Objection handling (sales technique)
Customer records maintenance
Managing customer accounts
Business development within education
Customer relationship building
Email customer support
Microsoft Outlook
Territory sales
Account maintenance
Phone communication
Market expansion
Computer literacy
Account development
Mid-level
Managing clients in a customer support role
Sales presentations
Email content marketing
Salesforce Cloud
Video conferencing software
Task prioritization
Industry trends
Direct mail
Customer engagement
Territory management
Phone canvassing
Sales management systems proficiency
Collaborative technology platforms
Prospecting
Microsoft Teams

Full Job Description

Job Description:

THE OPPORTUNITY

Scholastic Literacy Initiatives Inside Sales Representatives manage and grow business for the Family and Community Engagement (FACE) and Literacy Partnerships programs within an established territory by developing and strengthening partnerships with schools, school districts, public libraries, and community organizations nationwide. Working within established sales campaigns and in collaboration with outside/field Account Executives, Inside Sales Representatives expand market coverage, increase sales opportunities and revenue, and drive customer engagement through proactive outreach, consultative relationship management, and ongoing customer support. This role is responsible for maintaining and growing existing business while identifying new partnership opportunities, increasing revenue through program participation, and advancing literacy and community engagement initiatives across both educational and community-based markets.

RESPONSIBILITIES

Specific Responsibilities

A Scholastic Literacy Initiatives Inside Sales Representative utilizes phone, email, direct mail, and virtual presentation platforms (such as Microsoft Teams) to retain existing business and grow sales within an established territory. Representatives engage in consultative conversations with educators, literacy leaders, and community-based organizations to understand family and community engagement goals and identify how Scholastic Education products, services, and literacy solutions can support their specific initiatives and funding priorities. This role requires proactive outreach, relationship management, strategic follow-up, and collaboration with internal and external partners to drive revenue growth and customer success.

Key Responsibilities

Meet or exceed established sales goals, activity metrics, and customer contact expectations
Build, manage, and maintain a healthy sales pipeline through prospecting, follow-up, and account development activities
Develop and maintain strong relationships with schools, districts, public libraries, and community organizations within the assigned territory
Conduct outbound sales calls, virtual meetings, presentations, and email campaigns to generate new business opportunities and expand existing partnerships
Identify customer needs and recommend appropriate Scholastic Literacy Initiatives solutions
Maintain and grow existing customer accounts through ongoing communication, customer support, and strategic account management
Collaborate with outside/field Account Executives to coordinate sales efforts, increase territory coverage, and support customer initiatives
Utilize CRM systems and sales tools to document customer interactions, manage opportunities, and maintain accurate account records
Monitor and follow up on quotes, proposals, orders, and customer inquiries in a timely and professional manner
Support customer participation in literacy initiatives and family/community engagement programs
Stay informed on Scholastic products, educational trends, funding opportunities, and literacy initiatives impacting schools and community organizations
Attend educational conferences, community outreach events, sponsored trainings, and sales meetings as assigned
Participate in ongoing professional development and sales training opportunities as needed

Who We Are

Scholastic Corporation (NASDAQ: SCHL) is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 100+ years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families. Learn more at www.scholastic.com.

Thank you for your consideration in choosing Scholastic.

Qualifications

HOW YOU CAN FIT (Qualifications)

Experience

Previous experience in sales, customer service, education, literacy initiatives, nonprofit organizations, or community engagement is beneficial, but not required
Experience working with schools, educators, libraries, or community-based organizations is a plus
Prior experience with phone sales, relationship management, account support, or consultative selling is helpful
Familiarity with CRM systems, virtual meeting platforms, and customer outreach strategies is preferred
Candidates with strong communication skills, a customer-focused mindset, and the ability to build relationships are encouraged to apply, even without direct industry experience

Skills & Qualifications

Professional verbal and written communication skills
Strong phone presence with the ability to build rapport and engage customers effectively
Active listening and consultative selling skills
Strong computer proficiency (Salesforce, Microsoft Office applications, Google Suite, Outlook, etc.)
Digital presentation and virtual meeting skills
Organizational and time management skills with strong attention to detail
Ability to manage high call volume while maintaining accuracy and professionalism
Self-motivated with the ability to work independently and achieve sales goals
Problem-solving and objection-handling skills
Thrive in a fun and fast-paced environment with the ability to multi-task and re-prioritize as needed
Adaptability and willingness to learn new products, systems, and sales strategies
Customer-focused mindset with a passion for delivering excellent service and support
Strong follow-up and relationship-building skills
Ability to collaborate effectively within a team environment

Time Type:

Full time

Job Type:

Regular

Job Family Group:

Sales

Location Region/State:

Illinois

Compensation Range:

Hourly Rate: 25.00

EEO Statement:

Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.

EEO is the Law Poster

EEO Scholastic Policy Statement

Pay Transparency Provision

Apply Now

Refine Your Search

customer representative jobs in northbrook, il

Inside Sales Rep – Literacy Initiatives

Client Services Representative

Customer Experience Representative - Lake Forest

Customer Service Representative

Temp Services Care Agent

Client Success Representative (Remote)

Patient Access Representative II

Customer Support Representative Tier 1

Work from home Customer service representative

Customer Service & AP Representative

Customer Service Lead

Patient Service Representative - Registry - Northbrook

Customer Solutions Representative

Customer Service Representative

Customer Excellence Representative - Hybrid - Starting at $23.41

Customer Support Center Representative I, II

Patient Access Representative II - Per Diem

Patient Service Representative-Immediate Care Center Glenview Part Time Days

Customer Service Representative

Call Center Sales Representative

I want to receive the latest job alert for customer representative in northbrook, il

Related Searches

Explore jobs in more locations

Job Description:

Qualifications

Time Type:

Job Type:

Job Family Group:

Location Region/State:

Compensation Range:

EEO Statement:

Job Seeker Tools

Employer Tools

Browse

Stay Connected