Top 114 Hotel manager Jobs in Northbrook, Il

Hotel Guest Service Manager
Renaissance Chicago —Glenview, IL
- $70,000 - $75,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
- Paid training
- Dental insurance
Quick Apply
General Manager
Courtyard by Marriott Chicago O'Hare —Des Plaines, IL
- $95,000 - $100,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
6d
General Manager
MCR Hotels —Mount Prospect, IL
- $105,000 - $115,000 a year
- Weekends as needed
- 18 years or older
- Word processing
- English
- Health insurance
- Dental insurance
Quick Apply
Assistant General Manager
Courtyard by Marriott Chicago O'Hare —Des Plaines, IL
- $65,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
14d
Front Office Manager
The Forester by Hyatt —Lake Forest, IL
- $25.50 - $29.25 an hour
- Full-time
- Sales
- Inventory management
- Ability to walk for extended periods
- 401(k)
- Paid time off
Quick Apply
Front Desk Manager
Marriott International, Inc —Rosemont, IL
- $54,000 - $69,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
6h
General Manager
Marriott Chicago O'Hare —Chicago, IL
- $150,000 - $170,000 a year
- Weekends as needed
- 8 years
- Hotel
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
12d
Assistant General Manager (AGM)
Chicago Marriott Northwest —Hoffman Estates, IL
- $65,000 - $85,000 a year
- Weekends as needed
- 3 years
- Hotel
- Bachelor's degree
Quick Apply
Assistant Front Office Manager
Marriott International, Inc —Chicago, IL
- $79,000 - $96,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Hotel Task Force Manager
Atira Hotels —Chicago, IL
- $70,000 - $75,000 a year
- Weekends as needed
- Hotel
- Travel
- Mentoring
- Travel reimbursement
- Paid training
Quick Apply
Task Force Manager
Chicago Marriott Northwest —Hoffman Estates, IL
- $65,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Driver's License
- Travel reimbursement
- Paid holidays
Quick Apply
4d
Assistant Front Office Manager
voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point —Chicago, IL
- $58,000 - $60,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
11d
General Manager - Hilton Chicago O'Hare Airport
Hilton —Chicago, IL
- $235,000 - $250,000 a year
- Full-time
- Sales
- 5 years
- Hotel
- Paid parental leave
- Employee stock purchase plan
Hotel Manager
Red Roof Inn Arlington Heights —Arlington Heights, IL
- $50,000 a year
- Full-time
- Customer service
- 5 years
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Manager
Chicago Marriott Northwest —Hoffman Estates, IL
- $45,000 - $75,000 a year
- Weekends as needed
- CPR Certification
- Writing skills
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Assistant Front Desk Manager
Marriott International, Inc —Chicago, IL
- $27.88 - $31.25 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
Catering Sales Manager - Renaissance Hotel Northbrook IL
BG NORTHBROOK HOSPITALITY LLC —Northbrook, IL
- $60,000 - $65,000 a year
- Weekends as needed
- Customer service
- Mid-level
- 3 years
- Paid holidays
- Paid time off
Quick Apply
General Manager
HHM Hotels —Chicago, IL
- $135,000 - $145,000 a year
- Extended hours
- Office
- Hotel
- Travel
- Wellness program
- Commuter assistance
Quick Apply
14h
Senior Manager, F&B Operations (Chicago Opportunity)
Hyatt Corporate Office —Chicago, IL
- $120,000 - $130,000 a year
- Full-time
- Microsoft Excel
- Hotel
- Analysis skills
- Health insurance
- Dental insurance
Manager, Commercial Activation – Sales, Asia Pacific (Remote Opportunity)
Hyatt Corporate Office —Chicago, IL
- $110,000 - $118,000 a year
- Full-time
- Remote
- Marketing
- Mid-level
- Databases
- Health insurance
- Dental insurance

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Hotel Guest Service Manager

Renaissance Chicago
Glenview, IL

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year

Benefits

Paid training
Dental insurance
401(k)
Paid time off
Vision insurance
Referral program

Qualifications

Physical security
Staff performance monitoring
Customer communication
Hotel and accommodations payment processing
Sales revenue Forecasting
Sales reporting
Hotel policy compliance
Sales
Night audit
Staff scheduling
Greeting customers
Filing
Answering guest questions
Mid-level
Credit card payment processing
Hotel room assignment management
Disciplinary action management
Hiring
Employee relations management
Accounting
Employee grievances
Hotel emergency procedures
Patrolling
Interviewing
Van driving
Hotel staff training
Hotel and accommodations guest complaints handling
Hotel daily report preparation
Hotel safety procedures
Staffing management

Full Job Description

What we offer:

Health, Dental, Vision and other benefits available after 60 days
DailyPay
401k
Paid Training
Paid PTO
Referral program
Discounts at all Kinseth Hotel Corporation hotels and restaurants

SUMMARY

Coordinates front desk activities of hotel and ensures complete satisfaction of all guests, resolves problems arising from guests' complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Hires, trains, schedules, assigns duties and shifts to workers and observes performances to ensure adherence to KHC policies and established KHC & franchise operating procedures for all hotels.
Communicates and cooperates with other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction.
Answers inquiries pertaining to property policies, services, guest complaints, compliments and concerns.
Develops and maintains guest information files regarding the property, community and surrounding attractions.
Manages the reservation system including inventory, rates, data base, system security, reservations, advance payments, group reservations, VIP special services, pre-blocking rooms, close out dates, communication of fill dates and system backup.
Knows, adheres to and trains staff on cash and credit card handling procedures. Files and posts all changes to the guest ledger and city ledger account.
Sends out letters of confirmation or returns checks when registration cannot be accepted.
Greets all guests in a warm, friendly, helpful manner, registers and assigns rooms to guests and ensures proper methods of payment and application of credit policies.
Ensures guest safety by following and enforcing established emergency and security procedures, maintaining key security and guest privacy.
Patrols public rooms, investigates disturbances, and resolves conflicts.
Monitors night audit for accuracy, folios, makes assessments on open balances without approved credit and takes appropriate action. Plans and forecasts weekly room sales and prepares month end reports on city ledger and guest trays.
Required to monitor and maintain front desk coverage at 100% and cover shifts if needed, including audit.
Train, oversee, and cover Van Driver and Housemen positions when necessary

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook KHC Front Desk Procedures Manual, and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

SUPERVISORY RESPONSIBILITIES: Directly supervises 1-15 employees in the Front Desk. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; monitoring work performance; rewarding and disciplining employees; addressing complaints and resolving problems.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, grasp or type; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, bend or twist; smell; and to push, pull or lift over 10 pounds. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Brand: Renaissance Chicago
Address: 1400 Milwaukee Avenue Glenview, IL - 60025
Property Description: 326 Renaissance Chicago
Property Number: 326

Quick Apply

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hotel manager jobs in northbrook, il

Hotel Guest Service Manager

General Manager

General Manager

Assistant General Manager

Front Office Manager

Front Desk Manager

General Manager

Assistant General Manager (AGM)

Assistant Front Office Manager

Hotel Task Force Manager

Task Force Manager

Assistant Front Office Manager

General Manager - Hilton Chicago O'Hare Airport

Hotel Manager

Front Desk Manager

Assistant Front Desk Manager

Catering Sales Manager - Renaissance Hotel Northbrook IL

General Manager

Senior Manager, F&B Operations (Chicago Opportunity)

Manager, Commercial Activation – Sales, Asia Pacific (Remote Opportunity)

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