Top 166 Intake representative Jobs in Northbrook, Il

Case Manager - Permanent Supportive Housing
PADS Lake County —Waukegan, IL
- From $23.66 an hour
- Weekends as needed
- Background check
- Spanish
- Clean driving record
- Paid training
- Mileage reimbursement
Quick Apply
4d
Sales Representative
PASONA N A, INC. —Carol Stream, IL
- $53,000 - $58,000 a year
- Full-time
- Mid-level
- Office
- Business development
Claims Legal Specialist
AMERICAN FREEDOM INSURANCE —Mount Prospect, IL
- $25 - $32 an hour
- Monday to Friday
- Mid-level
- Analysis skills
- Organizational skills
- Paid training
- Health savings account
Quick Apply
Human Resource Team Member Relations Representative - Bilingual
Portillo's —Oak Brook, IL
- $65,000 - $80,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Hospitality
- Spanish
- Health insurance
- Dental insurance
Quick Apply
10d
Medical Malpractice Attorney-Top Healthcare Defense Firm
Everforth, Cybercoders —Chicago, IL
- $130,000 - $170,000 a year
- Full-time
- Presentation skills
- Team management
- Travel
- Dental insurance
- 401(k)
Associate Principal, Operational Risk Management and Controls
Options Clearing Corporation —Chicago, IL
- $98,100 - $142,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer science
- Microsoft Excel
- Health insurance
- Dental insurance
13d
Team Lead – Patient Intake and Access Services
Forefront Dermatology —Glenview, IL
- $27.50 - $31.00 an hour
- Full-time
- Inventory management
- Clinic experience
- High school diploma or GED
PSR I
Ann & Robert H. Lurie Children’s Hospital of Chicago —Glenview, IL
- $19.00 - $28.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- HIPAA
- 403(b) matching
- Paid parental leave
Patient Service Representative -Uptown
Ann & Robert H. Lurie Children’s Hospital of Chicago —Uptown, IL
- $19.00 - $28.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- High school diploma or GED
- 403(b) matching
- Paid parental leave
Insurance Representative 1
Endeavor Health —Skokie, IL
- $19.89 - $28.84 an hour
- Full-time
- High school diploma or GED
- Math
- Typing
- Free parking
- Wellness program
11d
Front Desk Associate
Retina Surgery Center, LLC —Niles, IL
- $22 - $26 an hour
- PRN
- Mid-level
- High school diploma or GED
- Typing
- Health savings account
- AD&D insurance
Hospice Intake Coordinator
JourneyCare Hospice – an Addus family company —Barrington, IL
- $20 - $28 an hour
- Monday to Friday
- Office
- Driver's License
- 1 year
- AD&D insurance
- Paid holidays
Quick Apply
5d
PRS CLERK
Hartgrove Behavioral Health System —Chicago, IL
- $25 an hour
- PRN
- Computer literacy
- High school diploma or GED
- Business development
FOIA Analyst
Contact Government Services, LLC —Chicago, IL
- $75,000 - $125,000 a year
- Full-time
- Remote
- 6 years
- English
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Housing Coordinator
Trilogy Inc —Chicago, IL
- $24.88 - $28.61 an hour
- Customer service
- Urgent Care
- Mid-level
- 403(b) matching
- Paid parental leave
Quick Apply
Lead Patient Services Representative
Symetria Recovery —Des Plaines, IL
- $25 - $27 an hour
- 8 hour shift
- Up to 50% travel
- Psychiatry
- Addiction Medicine
- Continuing education credits
- Health insurance
Quick Apply
11d
Intake Access Coordinator
Clarity Clinic —Chicago, IL
- $23 - $25 an hour
- Weekends as needed
- HIPAA
- Mid-level
- Administrative experience
Quick Apply
Patient Service Representative Level 1, Center for Cancer and Blood Disorders, Main Hospital, Full Time
Ann & Robert H. Lurie Children’s Hospital of Chicago —Streeterville, IL
- $19.00 - $28.50 an hour
- 8 hour shift
- Microsoft Word
- Spanish
- Microsoft Outlook
- 403(b) matching
- Paid parental leave
Customer Service Representative
QUIPT HOME MEDICAL INC —Buffalo Grove, IL
- Microsoft Excel
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
Enrollment Representative - Intake
Orsini Healthcare —Elk Grove Village, IL
- $21 an hour
- Full-time
- Hybrid work
- Office
- US work authorization
- Data entry
- Paid holidays
- Health insurance
Quick Apply

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Case Manager - Permanent Supportive Housing

PADS Lake County -
Waukegan, IL

Quick Apply

Job Details

Full-time
From $23.66 an hour
4 days ago

Benefits

Paid training
Mileage reimbursement
Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Opportunities for advancement
Life insurance
Paid sick time

Qualifications

Teamwork
Interpersonal skills
Conflict de-escalation
Driver's License
Bachelor's degree
Human Services
Social Work

Full Job Description

The Permanent Supportive Housing (PSH) Case Manager at PADS Lake County is a professional role dedicated to supporting families experiencing and/or at risk of chronic homelessness and housing instability. As a key member of the Permanent Supportive Housing team, the PSH Case Manager provides direct client care and plays a critical role in maintaining safe, supportive, and trauma-informed program environments. Serving a caseload of 40–50 families, this position is responsible for the implementation of individualized service plans, coordination of supportive services, and engagement with residents that promotes long-term housing stability and improved social determinants of health.

Reporting to the Permanent Supportive Housing Manager, the PSH Case Manager supports clients through a lens of Trauma-Informed Care and Harm Reduction. This role integrates the principles of Housing First and motivational interviewing to address complex needs such as mental health challenges, substance use, domestic violence, developmental disabilities, and systemic barriers to housing. Through professional and respectful engagement, you will help bridge the gap between crisis and housing stability, ensuring that PADS Lake County facilities remain safe, equitable, and client-centered.

ESSENTIAL FUNCTIONS

Provide staff and client support within designated agency programs, focusing on housing retention, economic stability, and family well-being.
Deliver care that is safe, timely, effective, equitable, and client-centered.
Demonstrate understanding and implementation of Housing First, Harm Reduction, and Trauma-Informed Care principles.
Maintain effective communication with staff members, supervisors, and external stakeholders to ensure wraparound services are coordinated and accessible.

DUTIES & RESPONSIBILITIES

Client Services

Conduct intake assessments and develop individualized housing and service plans.
Provide consistent, high-quality case management through regular home visits and support tailored to resident needs.
Monitor client behavior and manage conflicts using crisis management and harm reduction techniques, including assisting with crisis resolution, eviction prevention, and conflict mediation between residents and landlords.
Help participants overcome psychological, emotional, and social barriers by connecting them to appropriate services and supports.
Support goal setting in areas such as budgeting, parenting, healthcare access, education, and employment.
Aid in the preparation and submission of important documentation (e.g., Social Security, tax forms, state benefits).

General Responsibilities

Generate daily reports and submit follow-up documentation related to client issues.
Complete accurate and timely data entry in HMIS/Service Point and other required systems to meet grant and programmatic reporting standards.
Ensure all service delivery complies with federal, state, and local guidelines, including HUD PSH regulations.
Facilitate group and individual programming that fosters leadership, connection, and empowerment within the resident community.
Plan and implement resident events such as council meetings, educational sessions, cultural celebrations, and youth programs.
Ensure professionalism, confidentiality, and appropriate boundaries at all times, adhering strictly to HIPAA guidelines.
Comply with all PADS Lake County policies as outlined in the personnel handbook.

REQUIREMENTS / QUALIFICATIONS

Education & Experience

Bachelor’s degree in Social Work, Human Services, or a related field preferred.
Minimum of 3–5 years of experience in case management or supportive housing, preferably with chronically homeless or highly vulnerable populations.
Experience working with individuals experiencing homelessness strongly preferred.
Advanced education may be substituted for a portion of the experience requirement.

Skills & Competencies

Strong interpersonal skills, including active listening and de-escalation, with a proven ability to engage clients in a respectful and trauma-informed manner.
Critical thinking and problem-solving skills, demonstrating a problem-solving orientation with a commitment to collaborative solutions.
Ability to work independently and as part of a highly collaborative team.
Demonstrated professionalism and ability to maintain strict confidentiality and professional boundaries.
Bilingual in Spanish preferred.

Additional Requirements

Valid Illinois driver’s license with a clean driving record and reliable transportation.
Ability to pass all applicable pre-employment background checks.
Ability to commute to Waukegan, IL and assigned Lake County locations.

PHYSICAL DEMANDS & WORKING CONDITIONS

Full-time with flexible scheduling required, as evening or weekend hours may occasionally be necessary.
Work is performed in office, hotel, and community-based environments, including both office work and travel to client homes.
Regular interaction with individuals experiencing crisis, mental health challenges, or substance use issues.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to talk, hear, stand, walk, sit, and safely operate a motor vehicle.
ADA Statement: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS

401(k)
Dental insurance
Employee Assistance Program (EAP)
Health insurance
Health Savings Account (HSA)
Life insurance
Mileage reimbursement
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Vision insurance

EQUAL OPPORTUNITY EMPLOYMENT PADS Lake County is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Application Question(s):

Does the listed salary meet your requirements?
How does this role at PADS Lake County align with your current career trajectory or academic background in human services, social work, or a related field?

Shift availability:

Day Shift (Required)
On-Call / Weekend availability (As required per rotation)

Ability to Commute:

Waukegan, IL 60085 (Required)

Work Location: In person and in the field

Pay: From $23.66 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Mileage reimbursement
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

intake representative jobs in northbrook, il

Case Manager - Permanent Supportive Housing

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Claims Legal Specialist

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Enrollment Representative - Intake

I want to receive the latest job alert for intake representative in northbrook, il

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