Top 145 Guest service agent Jobs in Northfield, Il

Concierge Guest Services
Kimpton Hotels & Restaurants —Chicago, IL
- $25 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
Quick Apply
6d
Residential Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $28 an hour
- Full-time
- Writing skills
- English
- Residential
Quick Apply
Guest Service Agent
Kimpton Hotels & Restaurants —Chicago, IL
- $22 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
13d
Front Office Agent
Loews Chicago Hotel —Chicago, IL
- $24.39 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent
The Langham Chicago —Chicago, IL
- $22.00 - $27.50 an hour
- Full-time
- Mid-level
- 3 years
- Hotel
- Free parking
- AD&D insurance
Quick Apply
4d
Guest Service Representative
DREAMWEAVER HOTELS INC - THEWIT —Chicago, IL
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Commuter assistance
- AD&D insurance
Quick Apply
Overnight Front Desk Agent
The Hongkong and Shanghai Hotels, Limited —Chicago, IL
- $24 - $27 an hour
- Overnight shift
- English
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Front Desk Agent
Embassy Suites by Hilton Chicago Downtown River North —Chicago, IL
- $24 an hour
- Weekends as needed
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
13d
PT Guest Service Agent - The Hoxton, Chicago
Schulte Boutique + Lifestyle —Chicago, IL
- $24 an hour
- Part-time
- Background check
- Sales
- Pass drug screening
- Paid time off
Quick Apply
Front Desk Agent
FAIRMONT —Chicago, IL
- $25.41 an hour
- Weekends as needed
- US work authorization
- Communication skills
- Entry level
Quick Apply
Part Time - Guest Service Representative
Claridge House —Chicago, IL
- $21 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hotel Lincoln —Chicago, IL
- $21 - $23 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
10d
Guest Service Representative
DREAMWEAVER HOTELS INC - STREETERVILLE —Chicago, IL
- $21 - $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Health insurance
Quick Apply
Guest Service Representative
DREAMWEAVER HOTELS INC - EMC2 —Chicago, IL
- $24 - $25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Commuter assistance
- AD&D insurance
Quick Apply
Front Desk Agent
Millennium Hotels and Resorts —Chicago, IL
- $24 - $26 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
Guest Service Agent
Holiday Inn Chicago North Evanston —Evanston, IL
- $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Commuter assistance
- Health insurance
Quick Apply
Front Desk Agent
La Quinta Inn & Suites by Wyndham Chicago Downtown —Chicago, IL
- $18.00 - $19.50 an hour
- Weekends as needed
- Organizational skills
- Communication skills
- Entry level
Quick Apply
Reservations Agent
Four Seasons —Chicago, IL
- $25.43 - $26.93 an hour
- Weekends as needed
- US work authorization
- Military encouraged
- Computer skills
10d
Front Desk Agent
Sonesta —Chicago, IL
- $26 - $27 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
11d
Front Desk Agent
Deer Path Inn —Lake Forest, IL
- $18 - $20 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
12d

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guest service agent jobs near northfield, il

Concierge Guest Services

Kimpton Hotels & Restaurants -
Chicago, IL

Quick Apply

Job Details

$25 an hour
6 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. Hourly $25.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

The Concierge's expectations are to provide hotel guests and industry relations with information and support in a professional, gracious manner, and to perform Guest Service Agent duties as needed. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return!

Some of your responsibilities include:

Greet guests at the front desk upon arrival, and assist guests with room reservations, check guests in and out upon arrival and departure.
Contact guests who have arrived to ensure their comfort and to offer assistance.
Maintain and develop events/receptions to take place in the lobby during the evening hours. Research and plan the execution of each reception with wineries etc.
Assist sales in hotel tours and trip events. Additionally, conduct tours of the hotel for business, informative, and social organizations.
Perform operational duties, if required; take reservations, and at times act as PBX operator.
Be familiar with the city's geography, restaurants, amenities, clubs and tourism industries to provide accurate information to hotel guests.
Review VIP and package arrivals daily.
Personally develop relations with well-established services: bonded baby-sitters, florists, beauty and barber shops, in room spa services, etc.
Make reservations for guests in all facets of the hospitality industry: restaurants, airlines, car rentals, entertainment, movies, shows/plays, etc.
Maintain follow-up log for communication between Concierges.
Attend hotel and department meetings.

What You Bring

High school diploma or general education degree (GED) required.
Previous experience in a Front Desk or customer-facing role is helpful.
Ability to adapt to constantly changing situations and personalities of guests, ensuring quality service to all guests. Maintain decorum in stressful situations.
Familiar with hotel systems and operations, and the ability to enter in information accurately.
Flexible schedule, able to work evenings, weekends and holidays.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.

Compensation: 25-27
Additional Details : *The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. * No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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