Top 129 Customer service manager Jobs in Northglenn Co

Supervisor - Airport Operations Customer Service
United Airlines —Denver, CO
- $80,235.90 - $98,066.10 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Disability insurance
1d
Supervisor, Customer Operations
Crocs —Broomfield, CO
- $60,000 - $70,000 a year
- Remote
- No experience needed
- Mid-level
- Analysis skills
- AD&D insurance
- Disability insurance
9d
Customer Experience Manager
Justrite Safety Group —Broomfield, CO
- $70,000 - $85,000 a year
- Mid-level
- 3 years
- Bachelor's degree
- Wellness program
- Disability insurance
Quick Apply
Customer Service and Support Supervisor - Community Planning and Development
City and County of Denver —Denver, CO
- $60,064 - $99,105 a year
- Full-time
- Hybrid work
- Spanish
- High school
- 5 years
- Paid holidays
- Health insurance
3d
Customer Success Manager
Professional Security Alliance Inc. —Westminster, CO
- 7 years
- Mid-level
- Bachelor's degree
Quick Apply
Client Service Leader
Gallagher Benefit Services —Greenwood Village, CO
- $73,000 - $142,500 a year
- Full-time
- Hybrid work
- High school diploma or GED
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account
Manager, Customer Success
Propelus —Boulder, CO
- $110,000 - $130,000 a year
- Full-time
- Remote
- Marketing
- Analysis skills
- Bachelor's degree
- Health savings account
- Health insurance
System Customer Service Manager
Frontier Airlines, Inc —Denver, CO
- Mid-level
- Leadership
- Communication skills
- Paid holidays
- Health insurance
Call Center Manager (3684)
Three Saints Bay, LLC —Denver, CO
- $75,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Lead
Blue Bear Waste Services —Denver, CO
- $65,000 - $75,000 a year
- Full-time
- 5 years
- Residential
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Customer Success Manager
Checkr —Denver, CO
- $106,000 - $125,000 a year
- Hybrid work
- Sales
- Data analysis skills
- Mid-level
- Health insurance
- Dental insurance
Manager, Customer Support
Mesa Laboratories Inc. —Lakewood, CO
- $101,500 - $127,000 a year
- Hybrid work
- Bachelor's degree
- Criminal background check
- Senior level
- Health savings account
- AD&D insurance
Quick Apply
4d
Manager, Care Operations
Angi —Denver, CO
- $80,000 - $125,000 a year
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Manager, Onboarding
Housecall Pro —Denver, CO
- $70,000 - $82,500 a year
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Sr. Director - Customer Experience
Frontier Airlines, Inc —Denver, CO
- Weekends as needed
- Marketing
- Research
- Office
- Paid holidays
- Health insurance
Client Services Manager
Digible —Denver, CO
- $95,000 - $125,000 a year
- Full-time
- Team management
- Mentoring
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Senior Director, Customer Success
Housecall Pro —Denver, CO
- $135,000 - $150,000 a year
- Remote
- Bachelor's degree
- Mentoring
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Customer Experience Supervisor
CCRM Fertility —Lone Tree, CO
- $62,000 - $75,000 a year
- Weekends as needed
- Management
- Mid-level
- Office
- Commuter assistance
- Health savings account
Quick Apply
National Customer Relations Manager
Century Communities —Greenwood Village, CO
- $100,000 - $125,000 a year
- On call
- OSHA
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Client Success Manager
Zadez Business Solutions LLC —Denver, CO
- $82,000 - $108,000 a year
- Full-time
- Marketing
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d

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Supervisor - Airport Operations Customer Service

United Airlines -
Denver, CO

Apply Now

Job Details

Full-time
$80,235.90 - $98,066.10 a year
1 day ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance

Qualifications

Team supervision
Managing teams in a customer support role
Workplace dispute resolution
High school diploma or GED
Leading team collaboration initiatives
Technical Proficiency

Full Job Description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.

The supervisor will focus on leading and developing the skills of front-line co-workers with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines. Ensure consistency on operational, service and product delivery. Develop and support standard work and continuous improvement processes. Oversee and support the performance of a team, zone or area.

Lead and engage front-line teams to deliver exceptional customer service and on-time, high-quality products; conduct briefings, set clear expectations, and maintain strong team communications across shifts. Assign and delegate tasks appropriately; provide ongoing coaching, recognition, and skill development focused on service and operational excellence. Identify issues and apply structured problem solving; develop and execute action plans to address performance or behavior gaps (e.g., dependability, attendance, job quality). Monitor team performance and customer interactions to ensure compliance with company standards, safety protocols, and service goals. Administer corrective actions and document performance issues, investigations (e.g., safety, complaints), and high performance in the case management system.
Review key metrics, conduct trend analyses, and lead performance dialogues to drive continuous improvement and accountability. Develop and implement standard work processes; ensure effective shift turnover and operational alignment.
Participate in peer, safety, and accident review boards; address and resolve inappropriate behavior with clear, actionable feedback.
Serve as a subject matter expert on service delivery, company procedures, and union guidelines; provide technical guidance as needed.
Partner with Business Partners to support shared goals and ensure consistent service delivery.
Complete required documentation, attend team and leadership meetings, support collateral projects, and manage communications (e.g., email, voicemail follow-up).

Qualifications

What’s needed to succeed (Minimum Qualifications):

High school diploma or equivalent
2+ years’ experience in an operations or fast-paced business environment or successful completion of a company-sponsored training program
Experience leading teams and delivering customer service
Strong written, verbal, and interpersonal communication skills
Proven ability in conflict resolution, decision-making, and team leadership
Proficient in IT systems and job-relevant software
Demonstrated strengths in business acumen, continuous improvement, and customer focus
Strong sense of accountability, teamwork, motivation, and safety orientation
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Bachelor's degree or related experience
Union experience

Job Posting End Date: 07/27/2026

The base pay range for this role is $80,235.90 to $98,066.10.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [email protected]

Apply Now

Refine Your Search

customer service manager jobs in northglenn co

Supervisor - Airport Operations Customer Service

Supervisor, Customer Operations

Customer Experience Manager

Customer Service and Support Supervisor - Community Planning and Development

Customer Success Manager

Client Service Leader

Manager, Customer Success

System Customer Service Manager

Call Center Manager (3684)

Customer Experience Lead

Customer Success Manager

Manager, Customer Support

Manager, Care Operations

Manager, Onboarding

Sr. Director - Customer Experience

Client Services Manager

Senior Director, Customer Success

Customer Experience Supervisor

National Customer Relations Manager

Client Success Manager

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