Top 119 Guest service agent Jobs in Northglenn Co

Front Desk Agent
Fairfield Inn & Suites Boulder Longmont —Longmont, CO
- $18 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
12d
Guest Services Agent
Stonebridge —Denver, CO
- $19.75 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
9d
Guest Services Agent
Stonebridge —Aurora, CO
- $19.50 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
4d
Front Desk Associate
Days Inn by Wyndham Thornton —Thornton, CO
- $16 - $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Paid time off
- Employee discount
Quick Apply
2d
Hotel Front Desk Attendant
Candlewood Suites Thornton —Thornton, CO
- $16.00 - $17.50 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Guest Service Agent
Drury Hotels Company LLC —Westminster, CO
- $19.91 - $29.22 an hour
- Part-time
- Cooking
- English
- Hotel
- Health insurance
- Dental insurance
Front Desk Agent
Marriott International, Inc —Northglenn, CO
- $19 - $21 an hour
- Weekends as needed
- Hotel
- Ability to stand for extended periods
- Entry level
- Health insurance
- Dental insurance
Front Desk Agent
The Ramble Hotel —Denver, CO
- $24 an hour
- Full-time
- Writing skills
- English
- Hotel
- Health savings account
- Health insurance
Quick Apply
1d
Front Desk Agent
HomeTowne Studios & Suites by Red Roof —Thornton, CO
- $16 - $17 an hour
- Part-time
- Basic math
- English
- Hotel
- Health insurance
- Dental insurance
Extended Stay America Suites Denver Broomfield - Front Desk Agent
Aimbridge Hospitality —Broomfield, CO
- $19.50 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
9d
Guest Service Agent
Renaissance Denver Central Park Hotel —Denver, CO
- From $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Free parking
- Paid jury duty
Quick Apply
9d
Front Desk Agent
Hilton Garden Inn Denver Downtown —Denver, CO
- $20 - $22 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Part Time Front Desk Agent
La Quinta Denver - Airport / DIA —Denver, CO
- $19.26 - $22.00 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Front Desk Agent
Residence Inn & Fairfield Inn & Suites Broomfield/Interlocken —Broomfield, CO
- $17.50 - $18.00 an hour
- Microsoft Outlook
- Residential
- Hotel
- Disability insurance
- Health insurance
Quick Apply
Reservations Agent
The Brown Palace Hotel & Spa —Denver, CO
- $21.50 an hour
- Full-time
- Research
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
4d
Part Time / On Call Guest Service Agent
Stonebridge —Broomfield, CO
- $17.50 an hour
- Part-time
- English
- Hotel
- Trade school
- Disability insurance
- Health insurance
Quick Apply
11d
Front Desk Agent
Sage Hospitality —Denver, CO
- $20 an hour
- Full-time
- No experience needed
- English
- Hotel
- AD&D insurance
- Health insurance
5d
Front Desk Clerk- Part Time- Quality Inn Louisville/Boulder CO
Quality Inn - Louisville, CO —Louisville, CO
- $18.00 - $18.50 an hour
- Weekends as needed
- Sales
- Computer literacy
- Writing skills
- Parental leave
- Employee assistance program
Quick Apply
9d
Front Desk Agent- Hilton Denver City Center
Sage Hospitality —Denver, CO
- $20 an hour
- Full-time
- No experience needed
- English
- Hotel
- Disability insurance
- Health insurance
1d
Front Desk Agent
SpringHill Suites Denver Airport —Denver, CO
- From $21 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
10d

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guest service agent jobs near northglenn co

Front Desk Agent

Fairfield Inn & Suites Boulder Longmont -
Longmont, CO

Quick Apply

Job Details

Full-time
$18 an hour
12 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Computer operation
Computer skills

Full Job Description

Overview:

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Potential Career Paths:

Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations

Key Duties & Responsibilities:

Resolve guest complaints, ensuring guest satisfaction.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
Obtain assigned bank and ensure accuracy of contracted monies.
Keep bank secure at all times.
Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
Process all guest check-ins.
Verify registration card information with the guest.
Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
Direct Bell Person to escort guest and transport their luggage to the room.
Handle overbooked or walked in guests.
Accept and record wake-up call requests.
Monitor, send and distribute guest faxes.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with Housekeeping.
Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
Process all check-outs.
Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and Experience:

High School Graduate or General Education Degree (GED).
One year previous experience in a similar position in a hotel.
Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

From basic benefits to added advantages, Crestline Hotels & Resorts does what it takes to take care of our Associates—both in and outside of work. Benefits include: Health and Welfare plans to include Medical/Dental/Vision options, Competitive Paid Time Off, 401k Savings Plan with Company Match, Volunteer Opportunities, Educational Assistance, Travel Discounts, and more! *Benefits may vary depending on location. *No application deadline. All positions posted on on-going basis until filled*

Brand: Fairfield Inn & Suites Boulder Longmont
Address: 1089 South Hover Street Longmont, CO - 80501
Property Description: Fairfield Inn & Suites Boulder Longmont
Property Number: 197

Quick Apply

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