Location: Norton, MA | Job Type: Full-time | Pay: $20.00 - $21.50
As a Warehouse Associate at Wayfair, you are the engine of our logistics network, directly responsible for ensuring our customers receive their orders quickly and in perfect condition. We move large volumes of product, from small parcels to full-size furniture, and rely on your focus on speed, safety, and attention to detail to keep our supply chain moving.
This is a fast-paced, high-energy environment where you’ll be cross-trained across various fulfillment functions, giving you diverse experience in every step of the process—from inbound receipt to preparing final-mile deliveries.
Competitive Pay: The listed pay rate/range is just the start with potential for OT, shift differential, and bonuses.
Comprehensive Benefits: Potential for medical, dental, vision, 401 (k) match, and paid time off based on role type.
Safety First Culture: We are relentlessly focused on a safe work environment for all employees.
Growth Opportunities: We value data-driven decisions and promote from within, offering clear paths for career advancement in operations, team leadership, and management.
This role requires a team player who is willing to move between departments (such as Receiving, Picking, Packing, Shipping, and Returns) based on operational needs. Your primary duties will include, but are not limited to, the following core functions:
Handling & Movement: Safely load, unload, and move large and small furniture orders and inventory of various sizes. This will involve manually lifting items up to 75 lbs. unassisted and maneuvering/team lifting products up to 150 lbs.
Technology & Inventory: Utilize scanners, handheld devices (e.g., Nexus), and warehouse software to accurately track, process, and update inventory and order locations across all operational stages.
Quality & Preparation: Perform comprehensive quality control tasks, which may include inspecting, assembling (deluxing), repackaging, labeling, and sorting products to prevent damage before shipping.
Safety & Teamwork: Strictly adhere to all safety procedures and guidelines and maintain a clean, organized work area (5S) to ensure safety and efficiency.
Physical Capability:
The ability to stand, walk, bend, lift, and work a full shift (8+ hours a day) in a dynamic, non-climate-controlled warehouse environment.
The ability to frequently lift and move merchandise up to 75+ lbs. unassisted.
Able to read and comprehend English to ensure your safety and the safety of those working around you.
Experience (Preferred): Previous warehouse, logistics, or comparable experience is preferred. A High School Diploma or GED is also preferred.
Technical Skills: Basic ability to use computers, tablets, and handheld inventory devices is essential.
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
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About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].
