Top 48 Lead associate Jobs in Norton Ma

SOP Tech Lead Associate
Compugen Inc —Framingham, MA
- On call
- Mid-level
7d
LEAD SALES ASSOCIATE-PT
Dollar General —Mansfield, MA
- $15.50 - $15.75 an hour
- Part-time
- Merchandising
- Mid-level
- High school diploma or GED
Bakery Associate Team Leader (Assistant Department Manager)
Whole Foods Market —Providence, RI
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory control
- Merchandising
- Mid-level
- Store discount
- Paid time off
SALES ASSOCIATE LEAD-PT
Dollar General —Brockton, MA
- $15.50 - $15.75 an hour
- Part-time
- Merchandising
- Mid-level
- High school diploma or GED
Customer Service Associate Team Leader (Front End Support Assistant Manager)
Whole Foods Market —Providence, RI
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory management
- Merchandising
- Mid-level
- Store discount
- Paid time off
7d
LEAD SALES ASSOCIATE-FT
Dollar General —Seekonk, MA
- $15.50 - $15.75 an hour
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
Meat Associate Team Leader (Assistant Department Manager)
Whole Foods Market —Providence, RI
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory management
- Merchandising
- Mid-level
- Store discount
- Paid time off
13d
SALES ASSOCIATE LEAD-FT
Dollar General —Brockton, MA
- $15.50 - $15.75 an hour
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
Produce Associate Team Leader (Assistant Department Manager)
Whole Foods Market —South Weymouth, MA
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory control
- Merchandising
- Mid-level
- Store discount
- Paid time off
Associate Director, Stability Lead Development & Clinical
Moderna, Inc. —Norwood, MA
- $142,500 - $256,500 a year
- Full-time
- 7 years
- Office
- Master's degree
- Health insurance
- Paid time off
Merchandising Service Associate - Plant Service Lead
Lowe's —Dedham, MA
- $18.00 - $19.45 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Under 1 year
- Health savings account
- Employee stock purchase plan
Lead, Warehouse Associate
RXO, Inc. —Franklin, MA
- $23 - $25 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid jury duty
- Health savings account
Lead Front Office Associate
RAYUS Radiology —Dedham, MA
- 8 hour shift
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Grocery Associate Team Leader (Assistant Department Manager)
Whole Foods Market —Wellesley, MA
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory control
- Merchandising
- Mid-level
- Store discount
- Paid time off
Specialty Associate Team Leader (Beer, Wine, Cheese & Chocolate Assistant Department Manager)
Whole Foods Market —Wellesley, MA
- $20.05 - $35.00 an hour
- 8 hour shift
- 18 years or older
- Inventory management
- Merchandising
- Store discount
- Paid time off
2d
Lead Sales Associate (Seasonal)
LESLIES POOLMART INC —Warwick, RI
- $17 - $19 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Quick Apply
Retail Lead Associate (Reduced-Time), Customer Experience Operations
Prime Now LLC - E78 —Jamaica Plain, MA
- From $19 an hour
- Part-time
- 18 years or older
- Mid-level
- Ability to climb stairs
- Employee assistance program
- 401(k) matching
Seafood Associate Team Leader (Assistant Department Manager)
Whole Foods Market —Wellesley, MA
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory management
- Merchandising
- Mid-level
- Store discount
- Paid time off
2d
Prepared Foods Associate Team Leader (Culinary & Deli Assistant Department Manager)
Whole Foods Market —Wellesley, MA
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory control
- Merchandising
- Mid-level
- Store discount
- Paid time off

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LEAD SALES ASSOCIATE-PT in CEDARVILLE, OH S15572
Dollar General —Cedarville, OH
Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise. Clean front end of store and help set up sidewalk displays.
3d
Lead Office Custodial Associate - Full Time/Weekends off!
White Castle —Columbus, OH
Must be responsible for own work and work of the cleaning crew; The Office Maintenance Lead Associate oversees the evening maintenance crew and provides…
From $21.22 an hour

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SOP Tech Lead Associate

Compugen Inc -
Framingham, MA

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Job Details

7 days ago

Qualifications

Project reporting
Managing technical support teams
Technical support via phone
Team leadership
Process design
Mid-level
Incident Escalation
Dispatching
Quality issues
Issue tracking
Document review
Compliance support tasks
Phone triage
Escalation handling
Project stakeholder communication
Evidence collection
Progress tracking (project management tasks)

Full Job Description

Job Title/Titre d'emploi

SOP Tech Lead Associate

Vacancy No / Numéro de poste vacant

VN9604

Company Name/Nom de l'entreprise

Compugen Inc

Work Location

Framingham, MA

Pay Range / Rémunération

To be discussed during the recruitment process

Pipeline Posting

Job Details/Détails du poste

About Compugen

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture

We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:

To define the standard process for Technical Leads to provide frontline technical leadership, escalation support, and deployment governance during cutovers and revisits.

Scope: Applies to all deployments/cutovers and revisit activities where field technicians are dispatched to stores and a Technical Lead is assigned for oversight and escalation.

Key Responsibilities:

Maintain the on call/coverage schedule and communicate coverage details to the deployment team.
Serve as initial escalation point for technicians and coordinate troubleshooting via chat/phone/bridge.
Establish and manage the command center bridge when multiple stores/teams are active.
Track technician check-ins, address delays/no-shows, and ensure timely communications to stakeholders (team and store manager).
Authorize technician release from site only after completion criteria are met and required submissions are received.
Perform next-business-day review of reports, photos, and comments; initiate issue resolution and schedule revisits as required.
Verify compliance with required tools/forms (e.g., JotForm and Fluix, where applicable).

1. Coverage Model

Maintain a rotating on-call schedule for cutovers and publish coverage details before each deployment window.
Provide support to technicians via approved channels (chat and phone) throughout the cutover window.
When multiple stores (typically 3-4) are staffed with new teams, establish a command center bridge and manage communications, escalations, and status updates.

2. Cutover Support Procedure

Provide deployment assistance: Support technicians during deployment cutovers and coordinate troubleshooting/escalations as needed.
Act as initial point of contact: Receive and triage incoming issues, then engage additional resources when required.
Enforce technician check-in: Technicians must check in upon arrival onsite. If a scheduled technician does not check in within the expected arrival window, the Technical Lead must follow up promptly.
Manage schedule changes: Communicate delays or unforeseen circumstances requiring rescheduling to the deployment team immediately and notify the store manager as soon as possible.
Control site release: Technicians must not leave site until all deployment aspects have been reviewed and approved by the Technical Lead.

3. Technician Release Checklist (Must Complete Before Release)

Deployment is complete and required photos have been shared.
All reported issues are resolved, or a documented revisit plan is in place.
JotForm has been submitted (required).
Fluix report has been submitted (if required for the deployment).

4. Post-Deployment Review (Next Business Day)

Review end-of-day reports on the next business day.
Review technician photos and written comments for completeness and quality.
Identify issues and either resolve them or document and schedule required revisits.

5. Revisits

Schedule Technical Lead coverage for morning support on revisit days.
Provide technicians an overview upon arrival, including scope, known issues, and success criteria.
Provide ongoing assistance during the revisit and coordinate escalations as required.
Release technicians from site only after tasks are complete and review criteria are met.
Verify required submissions for compliance (JotForm and/or Fluix, as applicable).

Skills & Qualifications:

Expectation: Field technicians follow the steps below for every cutover and revisit and must obtain Technical Lead approval before leaving site.

Pre-arrival readiness: Review the work order and deployment guide, along with the scope of work provided for each store. Also, verify required deliverables (photos, forms, reports). Confirm you have required tools/equipment and can meet the scheduled arrival window.
Arrive onsite and check in (required): Check in with the store manager (if applicable) and notify the Technical Lead immediately upon arrival. Share your start time and any constraints (access, inventory, safety, after-hours limitations).
Perform cutover/revisit tasks: Execute the required tasks per the deployment guide. Provide status updates to the Technical Lead at key milestones and whenever progress is blocked.
Escalate issues early (do not wait): If you encounter blockers, errors, missing equipment, or unexpected site conditions, contact the Technical Lead right away. Include: store number/location, summary of the issue, steps already completed, current state, and supporting photos/screenshots.
Capture required evidence: Take clear before/after photos and any additional evidence needed for verification or troubleshooting. Follow the team naming/labeling convention.
Submit required paperwork before requesting release: Submit the JotForm (required) and Fluix report (if applicable). Ensure timestamps, notes, and open items are accurate and complete.
Request release and DO NOT leave site without approval: Confirm completion with the Technical Lead and obtain explicit approval before leaving site. If a revisit is required, confirm the agreed scope, owner, and next steps before departure.

Equity Statement

At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

#ITR
#CompugenITR
#LI-MM1

Apply Now

Refine Your Search

lead associate jobs in norton ma

SOP Tech Lead Associate

LEAD SALES ASSOCIATE-PT

Bakery Associate Team Leader (Assistant Department Manager)

SALES ASSOCIATE LEAD-PT

Customer Service Associate Team Leader (Front End Support Assistant Manager)

LEAD SALES ASSOCIATE-FT

Meat Associate Team Leader (Assistant Department Manager)

SALES ASSOCIATE LEAD-FT

Produce Associate Team Leader (Assistant Department Manager)

Associate Director, Stability Lead Development & Clinical

Merchandising Service Associate - Plant Service Lead

Lead, Warehouse Associate

Lead Front Office Associate

Grocery Associate Team Leader (Assistant Department Manager)

Specialty Associate Team Leader (Beer, Wine, Cheese & Chocolate Assistant Department Manager)

Lead Sales Associate (Seasonal)

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Seafood Associate Team Leader (Assistant Department Manager)

Prepared Foods Associate Team Leader (Culinary & Deli Assistant Department Manager)

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I want to receive the latest job alert for lead associate in norton ma

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About Compugen

Our Culture

Position Overview:

Key Responsibilities:

1. Coverage Model

2. Cutover Support Procedure

3. Technician Release Checklist (Must Complete Before Release)

4. Post-Deployment Review (Next Business Day)

5. Revisits

Skills & Qualifications:

Equity Statement

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