Top 8 Senior customer service representative Jobs in Norton Oh

Senior Client Service Associate - Commercial Lines
Gallagher —Green, OH
- $44,000 - $66,000 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- 1 year
- Paid parental leave
- Health savings account
Sr. Customer Success Representative
Concora Credit Inc. —Akron, OH
- 8 hour shift
- 11+ years
- Mid-level
- Windows
- AD&D insurance
- Paid holidays
Quick Apply
Senior Customer Service Representative
GROWSCAPE —Twinsburg, OH
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
Quick Apply
2d
Senior Client Service Associate - Surety Commercial Lines
Gallagher —Richfield, OH
- $44,000 - $66,000 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- 1 year
- Paid parental leave
- Health savings account
Senior Client Service Manager - Commerical Lines
Gallagher —Richfield, OH
- $69,500 - $116,000 a year
- Full-time
- Hybrid work
- High school diploma or GED
- Bachelor's degree
- Mentoring
- Paid parental leave
- Health savings account
Senior Strategic Account Representative
siffron —Twinsburg, OH
- Marketing
- Mid-level
- High school diploma or GED

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Sr. Customer Success Representative
Concora Credit Inc. —Akron, OH
Handle advanced and/or escalated calls, typically focused on collections or customer service activity; must demonstrate an advanced level of problem-solving.
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Insurance Sales Professional – Leadership Track
Crucial Link —Independence, OH
The individuals who thrive in this role are proactive, competitive, and committed to creating their own success. Identify and pursue new business opportunities.
$100,000 - $200,000 a year
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8d

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Senior Client Service Associate - Commercial Lines

Gallagher -
Green, OH

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Job Details

Full-time
$44,000 - $66,000 a year

Benefits

Paid parental leave
Health savings account
Dental insurance
401(k)
Flexible spending account
Matching gift program
Parental leave
Vision insurance
Flexible schedule

Qualifications

High school diploma or GED

Full Job Description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

At Gallagher, we’re looking for a Senior Client Service Associate to join our Commercial team. In this role, you’ll help clients solve challenges and deliver tailored insurance solutions. You’ll work closely with colleagues to ensure every client interaction is meaningful and impactful. This is your chance to be part of a team that values collaboration, growth, and service excellence.

You’ll play a key role in supporting our clients and ensuring their needs are met. From helping with renewals to processing certificates of insurance, you’ll handle important tasks that keep our operations running smoothly. You’ll also collaborate with team members to improve workflows, nurture client relationships, and maintain accurate data. Your work will directly contribute to delivering high-quality results and meeting compliance standards

How you'll make an impact

Contribute to the renewal process by delivering timely and high-quality solutions to support client retention and satisfaction
Support New Business activity via handling of new business applications, compiling client information, and preparing high quality and accurate proposals for potential clients.
Process certificates of insurance and ensure all client and policy data is up-to-date in Gallagher’s systems.
Work with Client Service and Production teams to improve processes, meet goals, and maintain high productivity standards.
Conduct regular audits to ensure compliance with regulations and service standards.
Use Gallagher’s technology to enhance productivity and deliver quality results.
Manage multiple priorities effectively, ensuring all tasks are completed on time.
Build strong relationships with clients and their representatives, ensuring they feel supported and valued.

About You

A high school diploma or GED.
Minimum of 1+ years relevant work experience.
Proficiency in Microsoft Office
A desire to build relationships and deliver results.
Adaptability and resilience in managing shifting priorities.
A collaborative mindset to work with teams across Gallagher.

#LI-ES3

#LI-Hybrid

#ID2026-55268

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave

Other benefits include:

Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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Refine Your Search

senior customer service representative jobs in norton oh

Senior Client Service Associate - Commercial Lines

Sr. Customer Success Representative

Senior Customer Service Representative

Senior Client Service Associate - Surety Commercial Lines

Senior Client Service Manager - Commerical Lines

Senior Strategic Account Representative

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