Company Overview
Family Services of Westchester (FSW) provides mental health and social services that strengthen and support families, children, and individuals at every stage of life. With 50 innovative programs, FSW serves over 30,000 individuals annually in Westchester County, New York, working to create hope, restore dignity, and connect families with the resources they need to thrive.
Founded in 1954, Family Services of Westchester is a private, nonprofit, non-sectarian social services agency. FSW’s Head Start/Early Head Start program, a federally funded initiative established in 1965, gives preschool children from low-income families a “head start” on school readiness, supporting their growth and development during these crucial early years.
JOB SUMMARY
Family Services of Westchester is seeking a Full-Time Program Coordinator for our Early Childhood Education Programs in Tarrytown, NY.
In this role, you will provide high-level administrative, operational, and programmatic support to the Senior Vice President (SVP) of Early Childhood Programs, helping ensure the smooth and effective functioning of the Early Childhood Department. The Program Coordinator plays a key role in coordinating Policy Council operations, governance activities, and department-wide initiatives. This position requires bilingual fluency and the ability to provide accurate translation and interpretation to ensure meaningful communication with families, staff, and stakeholders.
RESPONSIBILITIES
- Provide direct administrative and project support to the SVP, including scheduling, meeting coordination, document preparation, and follow-up tracking.
- Coordinate Policy Council functions, including agendas, meeting packets, minutes, sign-in sheets, approvals, and documentation.
- Organize departmental meetings, training, and events across Head Start, Early Head Start, and partner programs.
- Draft and format professional correspondence, reports, presentations, and program materials.
- Maintain accurate and organized electronic and physical filing systems for governance and program records.
- Support cross-department initiatives by tracking deadlines, action items, and deliverables.
- Assist with special projects, data collection, and reporting as assigned.
COMMUNICATION
- Serve as a key communication liaison between the SVP, Early Childhood leadership, site directors, and staff.
- Communicate regularly with Policy Council members to ensure timely sharing of information and expectations.
- Provide verbal interpretation during meetings, calls, and events.
- Translate written documents (letters, policies, flyers, reports, and family-facing materials) between English and Spanish.
- Ensure communication is culturally responsive, clear, and accessible to diverse families and stakeholders.
PLANNING
- Assist in planning and coordinating monthly Policy Council meetings and governance activities.
- Support planning of departmental calendars, leadership meetings, training, and events.
- Track timelines, deadlines, and deliverables to support smooth program operations.
- Anticipate needs of leadership and proactively prepare materials and logistics.
COMPLIANCE MANAGEMENT
- Support documentation and recordkeeping related to Policy Council and governance in alignment with Head Start Program Performance Standards.
- Ensure required meeting documentation (agendas, minutes, approvals, attendance) is complete and properly filed.
- Maintain confidentiality of sensitive program, staff, and family information.
- Support readiness for monitoring, audits, and internal reviews by ensuring accurate documentation is maintained.
QUALIFICATIONS
EDUCATION
- Associate’s degree required; Bachelor’s degree preferred (Education, Human Services, Public Administration, or related field).
- Bilingual fluency in English and Spanish required, with demonstrated ability to translate and interpret accurately.
- Strong professional writing skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and Google Workspace.
EXPERIENCE
- Minimum of 2–3 years of experience in administrative, program coordination, or related support roles.
- Experience working in early childhood education, Head Start, nonprofit, or human services preferred.
- Experience supporting senior leadership and/or governance bodies preferred.
SKILLS
- Strong organizational and time-management skills
- High attention to detail and accuracy
- Ability to manage multiple priorities and meet deadlines
- Professional discretion and confidentiality
- Strong interpersonal and customer service skills
- Ability to work independently and collaboratively
- Cultural responsiveness and professionalism when working with families and staff
There are a variety of benefits to joining Family Services of Westchester, an organization with over 65 years of history impacting vulnerable communities. In addition to the opportunity to connect with and help thousands of residents in Westchester County, FSW offers its employees an inspiring, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, flexible spending accounts, 403(b) and generous paid time off.
At FSW, we enjoy working in a collaborative, mission-driven environment and value the benefits of a diversified workplace that prioritizes our clients and the communities we serve. If you want to make a difference in the lives of thousands of people across the communities of Westchester, and this position speaks to your capabilities, experience and commitment to social service, please complete the online application on Indeed.com, upload your resume and cover letter with salary requirements. Qualified candidates will be contacted by phone and/or email.
Family Services of Westchester is an equal opportunity employer.
Job Type: Full-time
Pay: $60,000.00 per year
Benefits:
- 403(b)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
Language:
Work Location: In person
