Top 20 it support Jobs in norway ia

Network Operations Center (NOC) Technician I
Fiberutilities Group (FG) —Cedar Rapids, IA
- Full-time
- Hybrid work
- 5 years
- Mid-level
- US work authorization
- Health insurance
- Paid time off
Quick Apply
IT Support Desk Technician
The 20 —Cedar Rapids, IA
- Office
- Ability to sit for extended periods
- 1 year
- Health savings account
- Health insurance
5d
Service Desk Analyst
Solutions Management Group —Cedar Rapids, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Communication skills
14d
IT Support Technician
Cogent, Inc. —Cedar Rapids, IA
- Full-time
- Google Workspace
- Mid-level
- Office
- Profit sharing
- Paid holidays
Quick Apply
IT Field Support Specialist
Loenbro —Cedar Rapids, IA
- Full-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
System Engineer
ATC —Cedar Rapids, IA
- Contract
- Clean driving record
- 7 years
- Mid-level
Endpoint Engineer
ATC —Cedar Rapids, IA
- Contract
- Clean driving record
- 7 years
- Mid-level
Customer Relationship Advocate, Bi-Lingual (Spanish)
ImOn Communications, LLC —Cedar Rapids, IA
- Overtime
- Spanish
- Word processing
- English
- Paid holidays
- Dental insurance
Technology Systems Specialist for Calhoun, Greene or Webster counties
Grant Wood Area Education Agency —Cedar Rapids, IA
- $24.15 - $27.15 an hour
- Full-time
- Mid-level
- Driver's License
- 4 years
- Dental insurance
- Vision insurance
2d
SCCM Engineer
ATC —Cedar Rapids, IA
- Contract
- Clean driving record
- 7 years
- Mid-level
Field Service Support Technician
Apollo Technology Solutions LLC —Cedar Rapids, IA
- PRN
- Clean driving record
- 7 years
- Mid-level
Quick Apply

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it support jobs near norway ia

Network Operations Center (NOC) Technician I

Fiberutilities Group (FG) -
Cedar Rapids, IA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Paid time off
Flexible schedule
Retirement plan

Qualifications

Performance monitoring
Customer communication
Operating systems
Interpersonal skills
Telecommunications network performance monitoring
IT system monitoring
Equipment installation
Hardware maintenance
Incident Escalation
Software installation
Computer hardware
Hardware support
Telecommunication
IT
Network monitoring tools
Network infrastructure management
Associate's degree
Escalation handling
Server hardware support

Full Job Description

Are you a troubleshooting expert seeking a fresh challenge? Fiberutilities Group (FG) is looking to add to their dynamic team!

This role offers a remote work schedule with the exception of one day per week in person.

Fiberutilities Group (FG) is hiring a Network Operations Center (NOC) Technician I in Cedar Rapids, IA. The NOC Technician I will be responsible for monitoring the FG Network, responding to alerts, and handling IT needs for the FG department

Fiberutilities Group (FG) is a network services and management firm that provides Transformative Technology Solutions…built by humans for humans.

Responsibilities and Duties:

Provide support to customers, vendors, and field engineers on technical solutions and updates.
Assess and resolve network, data, and customer’s needs as they arise through the CR NOC
Perform dispatch efforts of both FG and client facing infrastructure for repairs, maintenance, testing and installations
Support off-hours escalation on a rotating basis
Perform routine maintenance, reporting, and troubleshooting on customer and FG network equipment and infrastructure
Strong knowledge of network/fiber installations, testing, maintenance, and power
Other duties as assigned

Education and Required Skills:

Two-year technical degree or five years of relevant industry experience or the equivalent combination of education and experience
Working knowledge and experience with Layer 2 and Layer 3 networking, and escalation processes
Understanding of monitoring, alarms, and associated responses and escalations
Installation, operational, and administrative experience with information technology such as PCs, servers, software, hardware, operating systems, end-point security, routers, switches, firewalls, and LAN/WANs
Solid understanding of IT/Networking concepts and ability to translate knowledge into maintenance, repair and installation tasks

Work Experience Preferred but not required:

Experience with ArcGIS mapping tools and platforms
Working knowledge of Enterprise management platforms including SolarWinds, SNMP, and Quest Rapid Recovery

Interpersonal Skills/Characteristics:

Exhibits a high level of initiative and resourcefulness
Excellent interpersonal skills - written and verbal communication skills
Superior customer interface skills
Excellent client management skills
Work effectively without supervision

Apply today and take the next step in your telecommunications career!

We are an Equal Employment Opportunity employer. All employment decisions, including hiring, promotion, compensation, training, and other terms of employment, are made based on qualifications, abilities, and performance, without regard to membership of a protected class and in compliance of federal, state, and/or local laws.

Benefits:

Flexible schedule
Health insurance
Paid time off
Retirement plan

Education:

Associate (Preferred)

Experience:

Telecommunication: 2 years (Preferred)
network operations: 2 years (Preferred)

Ability to Commute:

Cedar Rapids, IA 52410 (Preferred)

Work Location: Hybrid remote in Cedar Rapids, IA 52410

Quick Apply

Refine Your Search

it support jobs in norway ia

Network Operations Center (NOC) Technician I

IT Support Desk Technician

Service Desk Analyst

IT Support Technician

IT Field Support Specialist

System Engineer

Endpoint Engineer

Customer Relationship Advocate, Bi-Lingual (Spanish)

Technology Systems Specialist for Calhoun, Greene or Webster counties

SCCM Engineer

Field Service Support Technician

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