Top 10 Program leader Jobs in Norwich, Ct

Residential Operations Manager
The Southeastern Council on Alcoholism and Drug Dependence, Inc. —Lebanon, CT
- $70,000 - $85,000 a year
- Full-time
- Inventory management
- 5 years
- Pass drug screening
- Paid training
- 403(b) matching
Quick Apply
Direct Support Professional at Oak Hill - Empowering the lives of the disabled since 1929
Oak Hill —Lebanon, CT
- $18.50 - $19.40 an hour
- Part-time
- 18 years or older
- Vital signs
- Residential
- Tuition reimbursement
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Librarian/Program Leader
Connecticut State Community College —Norwich, CT
- $74,604 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Tuition reimbursement
Recreation Program Leader, Inclusion
Town of Groton —Groton, CT
- $17.00 - $18.75 an hour
- Part-time
- Experience working with individuals with disabilities
- Driver's License
- Experience working with children
Director of Principal Gifts Donor Experience (Hybrid)
THE UNIVERSITY OF CONNECTICUT FOUNDATION INC —Storrs, CT
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- 5 years
- Research
- Bachelor's degree
- Health savings account
- Paid holidays
Recreation Program Leader, Assistant Swimming Instructor
Town of Groton —Groton, CT
- $17.00 - $18.75 an hour
- Part-time
- Driver's License
- Experience working with children
- Children

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Direct Support Professional at Oak Hill - Empowering the lives of the disabled since 1929
Oak Hill —Lebanon, CT
Foster a respectful, engaging atmosphere that encourages social interaction and independence among residents. Bonus if within Group Home settings.
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Residential Operations Manager

The Southeastern Council on Alcoholism and Drug Dependence, Inc. -
Lebanon, CT

Quick Apply

Job Details

Full-time
$70,000 - $85,000 a year

Benefits

Paid training
403(b) matching
License reimbursement
Paid holidays
Health insurance
Dental insurance
Vision insurance
403(b)

Qualifications

Staff supervision
Team supervision
Quality of care (regulatory compliance area)
Coaching
Trauma-sensitive environment
Performance Reporting
Facilities maintenance regulatory compliance
Employee relationship building
Metrics Reporting
Residential treatment center experience
Company vehicle operation
Team development
Driver's License
Documentation tools
Management reporting
Business operations
Regulatory compliance analysis
Cross-functional collaboration
Senior leadership
Team building

Full Job Description

Operations Manager | Lebanon, CT

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD)

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) is an award-winning, nationally and locally recognized leader in substance use disorder and behavioral health treatment in Southeastern Connecticut. We are proud recipients of the Top Workplace award, 2023 Non-Profit of the Year and 2023 Executive Director of the Year honors from the Greater Norwich Area Chamber of Commerce, and recognition as a Top Tier organization and a Recovery Friendly Workplace.

We are seeking an experienced and operationally driven Operations Manager to lead the day-to-day non-clinical operations of our Lebanon Pines treatment campus — working closely with clinical and program leadership to create a safe, therapeutic, and recovery-focused environment for clients and staff.

What We Offer:

Competitive pay and comprehensive benefits
Multiple Medical Plans to fit your needs and budget
Dental & Vision Insurance
403(b) Retirement Plan with 10% employer match at 1 year
Vacation and Sick accruals
11 paid Holidays
40 hours of paid Education/Training annually
Paid Licensure Reimbursement
Meaningful leadership work making a lasting difference in the lives of individuals in recovery

What You'll Do:

As Operations Manager, you will serve as a senior leader at Lebanon Pines — overseeing facility operations, staff supervision, regulatory compliance, and operational excellence across all shifts. You will be a visible, hands-on presence on campus, partnering with clinical and program leadership to ensure that every aspect of the environment supports quality client care and organizational objectives.

Facility Operations:

Lead and oversee the day-to-day non-clinical operations of the Lebanon Pines residential treatment facility; maintain cross-shift visibility to promote a collaborative, supportive environment and strong operational oversight across all shifts
Ensure facility readiness, cleanliness, safety, and compliance with regulatory standards, maintaining a safe and structured therapeutic environment at all times
Maintain compliance with federal, state, local, and accreditation standards, including those related to substance use treatment, OSHA, fire safety, and workplace safety requirements
Manage staffing coverage, scheduling, campus operations, and staff performance to maintain safe supervision standards and operational excellence
Monitor documentation, incident reporting, supervision logs, daily checks, and operational processes to ensure quality, accuracy, and compliance
Drive continuous improvement through quality initiatives, audits, and implementation of policies and best practices
Maintain oversight of campus inventory, including client necessities, housekeeping products, and operational supplies to prevent resource deficits
Oversee facility transportation protocols, ensuring reliable and audited scheduling for client appointments, admissions, and discharges
Review operational metrics and identify opportunities for process improvement
Collaborate with program leaders to improve client experience and facility performance
Serve as operational lead during emergencies, facility events, and significant organizational projects

Supervisory Responsibilities:

Supervise, coach, and evaluate Recovery Technician Coordinators and direct support staff, fostering a culture of teamwork, professionalism, and trauma-informed care
Oversee structured onboarding and ongoing professional development for all Recovery Technician staff to build a strong, engaged team and promote retention
Consistently enforce policies, code of conduct, and professional boundary standards
Oversee staffing schedules to manage overtime and ensure safe client-to-staff ratios

What You'll Need:

Bachelor's degree in human services or a related field
Minimum of 5 years of experience in behavioral health, residential treatment, healthcare, or a related setting with knowledge of facility operations
Minimum of 2 years of leadership, supervisory, or team management experience with demonstrated coaching, communication, and team development skills; an equivalent combination of education and experience may be considered
Valid Driver's License with the ability to drive a company vehicle required
Strong organizational, problem-solving, and decision-making skills with the ability to manage competing priorities in a fast-paced, high-acuity environment
Experience enforcing policies, safety standards, and regulatory requirements consistently
Proficiency in digital documentation systems, electronic scheduling tools, and operational data reporting
Ability to build collaborative relationships across departments
Commitment to trauma-informed care, recovery-oriented practice, and SCADD's values of diversity, equity, and inclusion

Why SCADD?

Since 1966, SCADD has remained at the forefront of substance use disorder treatment, continuously evolving to meet the needs of individuals, families, and communities across Southeastern Connecticut. We believe in second chances and the power of recovery — and exceptional operational leadership is what keeps our residential programs running at their best every day. When you join SCADD, you join a team that shows up with hope, connection, and purpose.

If you're ready to lead with excellence and make a meaningful difference, we want to hear from you.

Apply today at careers.scadd.org

SCADD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. A pre-employment drug screen, conducted by a qualified lab, is required in accordance with Connecticut law.

Quick Apply

Refine Your Search

program leader jobs in norwich, ct

Residential Operations Manager

Direct Support Professional at Oak Hill - Empowering the lives of the disabled since 1929

Librarian/Program Leader

Recreation Program Leader, Inclusion

Director of Principal Gifts Donor Experience (Hybrid)

Recreation Program Leader, Assistant Swimming Instructor

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