Top 132 Customer service account representative Jobs in Norwich Ct

Customer Service Representative(1+2yrs exp req)
Defender Industries, Inc. —Waterford, CT
- From $19 an hour
- Full-time
- High school diploma or GED
- US work authorization
- Computer skills
- Store discount
- Health insurance
Quick Apply
1d
Member Service Representative (Part-Time) - Nautilus Park
Navy Federal Credit Union —Groton, CT
- $22.26 - $25.87 an hour
- Part-time
- Research
- Office
- Communication skills
- Referral program
Client Service Representative
East Brook Animal Hospital —Mansfield Center, CT
- $18 - $23 an hour
- Part-time
- Ability to lift 50 pounds
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
CONTACT CENTER-MEMBER SERVICE REPRESENTATIVE
Charter Oak Federal Credit Union —Waterford, CT
- $18.00 - $44.64 an hour
- Part-time
- Communication skills
- Entry level
Quick Apply
FLOAT MEMBER SERVICE REPRESENTATIVE
Charter Oak Federal Credit Union —Groton, CT
- $18.00 - $44.64 an hour
- Office
- Communication skills
- Entry level
Quick Apply
MEMBER SERVICE REPRESENTATIVE
Charter Oak Federal Credit Union —Dayville, CT
- $18.00 - $44.64 an hour
- Office
- Communication skills
- Entry level
Quick Apply
Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply —Ledyard, CT
- $17.18 - $21.33 an hour
- Full-time
- Spanish
- Inventory management
- Merchandising
- Paid training
- Paid holidays
FLOAT MEMBER SERVICE REPRESENTATIVE
Charter Oak Federal Credit Union —Waterford, CT
- $18.00 - $44.64 an hour
- Mid-level
- Office
- Communication skills
Quick Apply
Finance Account Representative
Orthopedic Partners —North Franklin, CT
- Email
- Mid-level
- Organizational skills
- Profit sharing
- Paid holidays
Patient Service Representative
Backus Hospital —Norwich, CT
- Full-time
- Computer literacy
- Basic math
- Office
Quick Apply
8d
Patient Service Representative (PSC)- Cardiology
Hartford HealthCare Medical Group —Norwich, CT
- 8 hour shift
- Urgent Care
- High school diploma or GED
- Children
Quick Apply
Customer Service Representative
UCFS Healthcare —Griswold, CT
- $20 - $23 an hour
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- Disability insurance
- Health insurance
Customer Service Associate I
Dollar Tree —Norwich, CT
- $17.00 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Michaela Jordan - State Farm Agent —Norwich, CT
- $45,000 - $75,000 an hour
- Full-time
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Member Service Representative (Full-Time) - Nautilus Park
Navy Federal Credit Union —Groton, CT
- $22.26 - $25.87 an hour
- Online Application
- Research
- Office
- Communication skills
- Referral program
Customer Service Representative-Ticket Agent/Yard Attendant
Cross Sound Ferry Services —New London, CT
- From $18 an hour
- Part-time
- Communication skills
- Outdoor work
- Entry level
Quick Apply
Customer Service Representative
Keith's Appliances —Norwich, CT
- $19 - $21 an hour
- Part-time
- Sales
- Mid-level
- Administrative experience
- 401(k) matching
Quick Apply
3d
Customer Service Associate I
Family Dollar —Norwich, CT
- $16.95 - $17.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Christine Wagner - State Farm Agent —New London, CT
- $21 an hour
- Full-time
- Spanish
- Office
- Windows
- Health insurance
- Paid time off
Quick Apply
Patient Care Representative
42 North Dental —Groton, CT
- $20 - $24 an hour
- Dental office
- HIPAA
- Entry level
Quick Apply
4d

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Customer Service Representative(1+2yrs exp req)

Defender Industries, Inc. -
Waterford, CT

Quick Apply

Job Details

Full-time
From $19 an hour
1 day ago

Benefits

Store discount
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Employee discount
Life insurance

Qualifications

Phone communication
High school diploma or GED

Full Job Description

Defender is a marine outfitter located in Waterford, CT, in business for 89 years. Our Mission is to be the marine outfitter of choice, offering the widest selection of products at the most competitive prices, and providing only the best customer service. Our valued employees have hundreds of years of combined boating experience and are committed to earning our customers’ trust and respect by offering friendly service, ongoing support, and of course - great value.

In this position you'll contribute to the achievement of sales goals by providing professional, friendly and accurate sales and/or customer service assistance to our customer base.

JOB DUTIES

Respond promptly and professionally to all incoming customer service and sales inquiries via a variety of communication platforms.
Assist customers in navigating our online product catalog and provide guidance to ensure they select the appropriate marine products.
Accurately and efficiently process orders using multiple computer applications and internal systems.
Provide timely, accurate, and customer-focused email responses that address inquiries and resolve issues effectively.
Conduct follow-ups with customers according to service guidelines and workflow processes to ensure satisfaction and resolution.
Offer knowledgeable support for special orders and custom product requests, ensuring all specifications are met.
Prepare shipping quotes, including freight and international shipping options, in a timely and accurate manner.
Support department sales goals through upselling, cross-selling, and expert product recommendations.
Continuously build product expertise through vendor training and internal resources to stay informed of new products and trends.
Participate in cross-training initiatives to support flexibility and growth across customer service and related departments.
Contribute to special projects as assigned by management to support business goals.
Conduct periodic self-evaluations of call performance and customer interactions to identify areas for improvement.

QUALIFICATIONS

Education / Work History:

High School diploma or more
Previous Call Center experience
Boating/Marine industry experience and knowledge
Commitment to teamwork and customer service

Job Skills

Positive attitude with ability to prioritize, multi-task and organize
Excellent written and verbal skills; excellent phone skills
Practical boating skills

Defender Employees enjoy a broad benefit package including Medical, Dental & Life Insurance, 401(k), PTO and holidays, and very generous Employee Merchandise Discounts. If you take pride in your work and enjoy a fast-paced and pleasant environment where the focus on Customers begins with delivering honesty and real value to serious boaters, please submit your resume for further consideration.

Work Environment:

Office - This position is primarily based in a fast-paced call center or customer service office environment, where employees spend most of their time using a phone and computer. The workspace can be moderately noisy due to frequent phone conversations and general office activity. This may occasionally require the employee to visit our retail store or warehouse, which may involve navigating different physical environments and standing or walking for short periods. Flexibility and adaptability to various work settings are important for success in this role

Disclaimers:
This position is classified as at-will employment. Nothing in this job description should be construed as an express or implied contract of employment. Defender Industries, Inc. reserves the right to modify, amend, or supplement this job description at any time to reflect changes in business needs, operational requirements, or other relevant factors.

Defender Industries is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all employees and applicants are treated with respect and dignity, regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Paid time off

Application Question(s):

Do you have experience with customer service tasks via phone and email?

Ability to Commute:

Waterford, CT 06385 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service account representative jobs in norwich ct

Customer Service Representative(1+2yrs exp req)

Member Service Representative (Part-Time) - Nautilus Park

Client Service Representative

CONTACT CENTER-MEMBER SERVICE REPRESENTATIVE

FLOAT MEMBER SERVICE REPRESENTATIVE

MEMBER SERVICE REPRESENTATIVE

Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)

FLOAT MEMBER SERVICE REPRESENTATIVE

Finance Account Representative

Patient Service Representative

Patient Service Representative (PSC)- Cardiology

Customer Service Representative

Customer Service Associate I

Customer Service Representative - State Farm Agent Team Member

Member Service Representative (Full-Time) - Nautilus Park

Customer Service Representative-Ticket Agent/Yard Attendant

Customer Service Representative

Customer Service Associate I

Customer Service Representative - State Farm Agent Team Member

Patient Care Representative

I want to receive the latest job alert for customer service account representative in norwich ct

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