Cumberland Farms is one of the fastest-growing convenience retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our US headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
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Competitive Wages
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Work today, get paid tomorrow through our earned wage access program*
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Paid Time Off
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Medical/Health/Dental Coverage
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401K with Company Match
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Team Member Discounts
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Tuition Reimbursement
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Employee Assistance Program
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Health Savings Account
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Company Spirit Days
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Employee recognition and awards
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And much more!
Position Summary:
Responsible for assisting Loss Prevention Management and various Loss Prevention policies and programs designed to safeguard personnel, property, DC inventory, facilities, and other assets (temperature controls, fire systems, etc.).
Responsibilities:
1. Monitors ID badges and access control for entry/exit points and conducts front entrance control procedures.
2. Monitors fire suppression, temperature (refrigeration) control and access control systems. Responds to alarms, disruptions and emergencies.
3. Ensures trailers are properly logged into facility upon entry. Validates essential information for inbound deliveries and communicates with receiving department.
4. Conduct daily Loss Prevention audits at the Distribution Center (interior and exterior refrigeration checks).
5. Conducts audits that are designed to uncover dishonesty, paperwork errors and shrink related opportunities and ensures compliance with government regulations and insurance requirements.
6. Responsible for off hour security checks/patrols. Will assist LP Manager or LP Foreman with opening and closing the building when necessary.
7. Conducts surveillance using the CCTV system. Basic knowledge of investigations and understands handling sensitive material/ information. 8. Answers incoming calls to the DC and will transfer calls to appropriate extensions.
Working Relationships: Position will report to the Loss Prevention Supervisor but will work closely with Distribution Center Support and Operations Management.
Minimum Education: High School Diploma
Preferred Education: Associates Degree or equivalent experience
Minimum Experience: 1-3 years in a Security or Loss Prevention role
Preferred Experience: 2-4 years in a Security or Loss Prevention Role at a Retail Distribution Center Licenses/Certifications:
Soft Skills: Strong ability to communicate and interact with a variety of coworkers that will not be direct reports.
Other: Physical -
- Lots of walking in a distribution center environment-includes refrigerated and frozen goods
- Ability to lift at least 50 lbs.
- Bending- some physical requirements (shutting off a water valves, pushing a pallet jack)
- Walking for prolonged periods (auditing, inspections 1-2 hours)
- Sitting for prolonged periods
- Able to work various hours/flexible schedule (ability to work overnight)
- Alert, attentiveness and ability to respond to emergency situations (moving with a sense of urgency from to any part of the building as necessary)
Travel - None Hours & Conditions - • Must be available to work weekdays, weekends, early mornings, nights, long shifts, and holidays. Adapt schedule to work alongside the changing demands of the warehouse. • Exposure to vibrations, dust, dirt, noise, fumes and chemicals. • Working in hot and cold temperature extremes (extremes vary between 100° Fahrenheit -20° Fahrenheit).
Other - • Ability to use Microsoft applications (e.g., Excel) to perform inventory analysis • Understanding of security systems (e.g., cameras) • Knowledge of facility Food Defense • Ability to multitask and take on other assignments from the supervisor
At Cumberland Farms, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Consistent with Massachusetts Pay Transparency Law, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
