Top 722 Service manager Jobs in Norwood, Ma

Customer Service Manager
Keltron Corp —Rockland, MA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
3d
Manager in Training - Service Dept - Distribution Company
Canteen Norwood / Compass Group USA —Norwood, MA
- $60,000 - $65,000 a year
- Full-time
- Background check
- Pass drug screening
- Office
- Health insurance
- Dental insurance
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Fire Service Manager
Johnson Controls —Canton, MA
- $88,000 - $130,000 a year
- Full-time
- Background check
- Oracle
- 5 years
- Paid holidays
- Health insurance
Quick Apply
1d
Commercial Fleet Service Manager - Ford Westborough
Asbury —Westborough, MA
- $130,000 - $150,000 a year
- Full-time
- 18 years or older
- Sales
- Dealership
- Paid training
- Paid parental leave
Quick Apply
Customer Service Manager
Stop & Shop —Dedham, MA
- $64,800 - $97,200 a year
- Weekends as needed
- Mid-level
- Supervising experience
- Bachelor's degree
Senior Manager, End User Service IT
Wave Life Sciences —Lexington, MA
- $139,000 - $187,000 a year
- Full-time
- Office
- Windows
- Bachelor's degree
- Employee stock purchase plan
- Disability insurance
Service Manager
Ocean Honda of Brockton —Brockton, MA
- $150,000 - $175,000 a year
- Full-time
- ASE Certification
- Clean driving record
- Dealership
- Paid holidays
- Health insurance
Quick Apply
10d
Service Delivery Manager
Apps Associates —Acton, MA
- Full-time
- Remote
- Oracle
- Bachelor's degree
- Mentoring
Service Manager - Ford Westborough
Asbury —Westborough, MA
- $160,000 - $180,000 a year
- Full-time
- Dealership
- Pass drug screening
- Mid-level
- Paid training
- Paid parental leave
Quick Apply
5d
Service Manager - Utility Trucks
United Rentals, Inc. —Braintree, MA
- $80,665 - $120,995 a year
- Full-time
- Clean driving record
- Computer literacy
- Mid-level
- Paid parental leave
- Health insurance
Service Manager
Allegiance Trucks —Walpole, MA
- $80,000 - $110,000 a year
- Full-time
- Sales
- 5 years
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
3d
Senior Service Manager
Wayfair —Boston, MA
- $98,963 - $119,263 a year
- Full-time
- Senior level
- Leadership
- Communication skills
Team Manager - Customer Service
Arbella Insurance Group —Quincy, MA
- $68,000 - $73,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Paid time off
- Opportunities for advancement
Assistant Service Manager - Landrover Rockland
Group 1 Automotive, Inc. —Rockland, MA
- $120,000 - $150,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Manager, Strategic Service Locations
BIK of New England —Milford, MA
- $130,000 - $160,000 a year
- Full-time
- 7 years
- Engineering
- Travel
- Health insurance
Quick Apply
3d
Personal Lines Account Manager and Team Lead
Pendexter Consulting Group —Concord, MA
- $70,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
Service Department Manager
VMA Electric Inc. —Marlborough, MA
- $70,000 - $90,000 a year
- Full-time
- Residential
- 3 years
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
3d
Facilities Manager
Belmont Medical Technologies —Billerica, MA
- $105,000 - $135,000 a year
- Full-time
- 5 years
- Engineering
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
2d
BAS Service Manager
Kodiak Labor Solutions —Woburn, MA
- $130,000 - $170,000 a year
- Full-time
- Management
- Supervising experience
- Mentoring
- Health savings account
- Paid holidays
Quick Apply
Marketing Manager; Home Services Appointment Setting & Lead Conversion
United Home Experts, Inc —Ashland, MA
- $100,000 - $160,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Relocation assistance
- Health insurance
Quick Apply
4d

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service manager jobs near norwood, ma

Customer Service Manager

Keltron Corp
Rockland, MA

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
3 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Customer communication
Microsoft Excel
Interpersonal skills
Quality management
High school diploma or GED
Managing clients in a customer support role
Attention to detail
Customer service manager experience
Client services
SAP ERP
SAP Manufacturing

Full Job Description

Customer Service Manager

Position summary:

Primary objective for this role is commitment to excellence and customer satisfaction, including effective and quality management of the Customer Service team.

This position has the primary role in managing incoming calls, administrative and sales-related internal activities for customer contact, order and RMA processing, new quotes, new product requests. Also responsible for communicating with manufacturing team to ensure high customer satisfaction.

Primary Responsibilities:

· Supervise other customer service team members: providing guidance, training, support and direction

· Respond to customer requests for product, pricing, and delivery information, accurately and in a timely fashion.

· Enter customer orders accurately and in a timely fashion.

· Relay customer information and special requests to the appropriate technical, engineering, sales or manufacturing department.

· Coordinate the new product implementation process.

· Ensure thorough e-mail and verbal communication daily any and all customer related issues (Corrective Action/RMA initiation)

· Assist in planning to meet monthly sales numbers.

· Communicate with other departments to provide order updates and material readiness efficiently and accurately to customers.

· Assemble weekly numbers and reports to present to the upper management.

· Additional duties may be required including: coordinating shipping, working with outside vendors for drop shipments, reaching out to customers for overdue invoice payments etc.

Skills:

· Communication- Strong oral and written communication skills.

· Working knowledge of SAP or ERP in manufacturing environments

· Working experience with Salesforce or similar CRM platforms.

· Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.

· Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

· Time Management - Managing one's own time.

· Supervisory experience leading a small team of customer service/sales professionals.

· Service Orientation - Handles inbound calls and provides callers with product and service information.

Qualities:

· Possess professional appearance and enthusiastic can-do attitude.

· Strong leadership skills and ability to motivate and manage a successful team.

· Ability to multitask, while staying on task and focused.

· Ability to perform in a detail oriented, problem-solving environment.

· Excellent computer skills including knowledge of Microsoft Office applications (Intermediate Level Excel and Power Point) and Salesforce

Excellent interpersonal skills

Strong team player, work ethic and commitment to job.

Ability to work across diverse personalities and agendas at various levels of seniority across organizations to achieve goals.

Experience And Education:

High School Diploma ; Minimum of 3 years previous, successful customer Service experience, preferably in a technical, manufacturing environment.

Benefits: Medical, Vision & Dental Plans; 401K, FSA and HSA options. Company paid Life and LTD and STD insurances.

Pay: $80,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience in the manufacturing industry?

Do you have experience in the fire or medical gauge industry?
Do you have experience with SAP or ERP systems

Experience:

Customer Service Managment: 3 years (Required)

Location:

Rockland, MA 02370 (Required)

Ability to Commute:

Rockland, MA 02370 (Required)

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in norwood, ma

Customer Service Manager

Manager in Training - Service Dept - Distribution Company

Fire Service Manager

Commercial Fleet Service Manager - Ford Westborough

Customer Service Manager

Senior Manager, End User Service IT

Service Manager

Service Delivery Manager

Service Manager - Ford Westborough

Service Manager - Utility Trucks

Service Manager

Senior Service Manager

Team Manager - Customer Service

Assistant Service Manager - Landrover Rockland

Manager, Strategic Service Locations

Personal Lines Account Manager and Team Lead

Service Department Manager

Facilities Manager

BAS Service Manager

Marketing Manager; Home Services Appointment Setting & Lead Conversion

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