Top 113 Guest service agent Jobs in Norwood Ma

Overnight Guest Services - Part Time
Giri Hotel Management —Norwood, MA
- From $18 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
1d
Front Desk Agent-Courtyard Norwood MA
Coury Hospitality —Norwood, MA
- Full-time
- Writing skills
- English
- Hotel
Quick Apply
Guest Service Agent (Full Time, $33.20 hourly)
Hyatt Place Boston MA Seaport —Boston, MA
- $33.20 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Writing skills
5d
GUEST SERVICES AGENT (FULL TIME)
Restaurant Associates —Boston, MA
- $35 an hour
- Full-time
- Background check
- Hotel
- Accounting
- Commuter assistance
- Disability insurance
Quick Apply
2d
Hotel Front Desk Agent
Millennium Hotels and Resorts —Boston, MA
- $29.60 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
4d
Guest Services Agent
Four Seasons —Boston, MA
- $32.45 an hour
- Weekends as needed
- Hotel
- Military encouraged
- Entry level
- Health insurance
- Dental insurance
5d
Guest Service Agent - Full Time
Giri Hotel Management —Norwood, MA
- From $18 an hour
- Weekends as needed
- No high school diploma
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
1d
Guest Service Agent
Kimpton Hotels & Restaurants —Cambridge, MA
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Reservations Agent
The Langham Boston —Boston, MA
- $34.20 - $34.50 an hour
- Full-time
- Inventory management
- Computer literacy
- English
- Health insurance
- Tuition reimbursement
Quick Apply
1d
part time front desk agent
Eurostars Hotels —Boston, MA
- $22 an hour
- Part-time
- In-person
- Communication skills
- Entry level
Quick Apply
8d
Front Desk Agent
RAFFLES —Boston, MA
- $27.81 - $31.00 an hour
- Overnight shift
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
Quick Apply
Overnight Front Desk Agent
RAFFLES —Boston, MA
- $28.80 - $32.00 an hour
- Weekends as needed
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
Quick Apply
Front Desk Agent
Apex Concierge Services Inc —Boston, MA
- $21 - $23 an hour
- Part-time
- Computer literacy
- Residential
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
Part-Time Front Desk Agent
Home2 Suites-Walpole/Foxboro, MA —Walpole, MA
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
10d
FT Overnight Front Desk Agent
Schulte Hospitality Group —Westwood, MA
- $22 an hour
- Weekends as needed
- Background check
- Writing skills
- Basic math
- Paid parental leave
- Paid holidays
Quick Apply
Front of House Service Attendant - Bell/Door Attendant
The Atlas Hotel —Boston, MA
- $28 - $31 an hour
- Full-time
- Hotel
- High school diploma or GED
- Driver's License
Front Desk Agent
Residence Inn Bostion Foxborough —Foxborough, MA
- $17 - $19 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Free parking
- Employee discount
Quick Apply
12d
Front Desk Agent
Westmont Group —Boston, MA
- $23.07 - $32.95 an hour
- English
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent - Courtyard Copley Square
Meyer Jabara Hotels —Boston, MA
- Full-time
- Hotel
- Accounting
- Entry level
Quick Apply
Front Desk Agent
Residence Inn Dedham —Dedham, MA
- $17.50 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply

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guest service agent jobs near norwood ma

Overnight Guest Services - Part Time

Giri Hotel Management -
Norwood, MA

Quick Apply

Job Details

Part-time
From $18 an hour
1 day ago

Benefits

401(k) matching
Employee discount

Qualifications

French
Customer communication
Hotel and accommodations payment processing
Maintaining an organized workspace
Greeting customers
Answering guest questions
High school diploma or GED
Handling customer service requests
Productivity software
Hotel and accommodations guest complaints handling
Clean workspace maintenance
OPERA
Standard operating procedures (SOPs)
Entry level

Full Job Description

Job Description

We are seeking a friendly, customer service focused Overnight Guest Services Agent to join our team at Holiday Inn Express Norwood. This is a Part Time position located in Norwood, MA. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service-related work experience, we’d like to meet you.

Job Description

Work Performed

As a Overnight Guest Services Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay. If you thrive in a fast-paced environment and enjoy working with people, this is the perfect role for you.

Manage online, phone and in-person room reservations in sometimes fast-paced environment
Communicate relevant shift information to next shift and direct supervisor
Welcome guests, check them in/out, distribute room keys and explain the hotel’s amenities
Take payment and resolve any payment discrepancies
Respond to guest issues and complaints in a friendly, timely manner
Explain local amenities and attractions to guests
Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special guest requests
Keep workstations and equipment clean, organized, and in good working order
Perform duties as outlined in the training procedures, following standard operating procedures
Assist other departments when necessary
Performs other duties as assigned, requested or deemed necessary by management

Requirements

High school education or equivalent experience
1 or more full years employment experience in a related position
Must be able to work onsite at the hotel location
Hours required: Part Time 16 hours per week for Overnight;Must be flexible;Weekends/ Holidays
Previous hotel and Opera PMS experience preferred. Must work every Thursday and Sunday overnight. 11PM-7AM
Proficiency in the English language
Willingness to learn new technology platforms
Ability to stand at front desk for long periods of time
Ability to lift/push up to 50 lbs. guest luggage; limited
Ability to work independently
Ability to maintain a friendly, cheerful and courteous demeanor at all times

Additional Preferred Skills/Qualities

Previous customer facing experience preferred
Knowledge of Microsoft suite
Second language is a plus, preferably Spanish or French

Compensation

$18 Hourly

Benefits

Optional 401k with employer match
Employee discounts at participating hotels
Option to sign up for on-demand pay with DailyPay
Refer a friend – get paid extra when they join our team!
Bonuses for name recognition and guest score
Opportunities to grow – one of the fastest-growing hotel companies

How To Apply

Apply HERE. Applications submitted by any other channel will not be considered.

About Holiday Inn Express Norwood

Welcome to the Holiday Inn Express Norwood, Massachusetts located just minutes from Gillette Stadium, home of the New England Patriots and New England Revolution. The hotel is the halfway point between Boston, Ma and Providence, RI. We are a 100% non-smoking facility. Our hotel is the perfect place to stay during your visit to Downtown Boston where you can experience unique shops, restaurants and visit the Freedom Trail and Duck Boats. Our guests stay connected with our free wireless high-speed Internet access and a 24-hour business center, so everyone has resources they need on site.

About Giri Hotels

Headquartered in Quincy, MA, Giri Hotels owns and operates more than 50 hotels in New England.

We are a growing company that embraces change, maintains a service mindset, and prioritizes the 'big rocks' - our most impactful tasks and projects. At our core, Giri Hotels is a hospitality company, and all members of our team share a sense of cooperation and respect with our guests and one another.

You are right for the team if you are:

Happy – nice to be around and friendly
Humble – willing to learn
Helpful – team player, always willing to pitch in, looking for ways to be productive

Giri Hotel Management has been recognized for its growth in the hospitality industry. We are proud to have achieved #23 on the Top Owners & Developers list and #55 on the Top Management Companies list in Hotel Business's annual rankings. These rankings, based on the annual revenues and number of rooms and properties managed, demonstrate our company's continuing expansion and growth.

Watch A Brief Video To Learn More About Us

Giri Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Quick Apply

Refine Your Search

guest service agent jobs in norwood ma

Overnight Guest Services - Part Time

Front Desk Agent-Courtyard Norwood MA

Guest Service Agent (Full Time, $33.20 hourly)

GUEST SERVICES AGENT (FULL TIME)

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Guest Service Agent - Full Time

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FT Overnight Front Desk Agent

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Front Desk Agent - Courtyard Copley Square

Front Desk Agent

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